The staff that work at the front desk seem to work hard and do their best. We were impressed with their efforts. However, the room we stayed in was extremely outdated and stains were everywhere. There were also stains all over the carpets throughout the hallways and elevators of the hotel. The bathroom in our room was not clean. A main light was not working at all so they switched us to another room but the review still applies, if not more so. The front desk did mention that they are in the process of their "ten year renovation" (didn't see any signs of this other than maybe the lobby), and the room we were in looked like it hadn't been renovated in over twenty years. Furthermore, we did not have a smart TV so there was no movie watching or streaming at all! Just a lame channel lineup with a terrible picture. We were not expecting this and between that and our room, it felt like we stepped back in time. Had we known, we would not have rented at this hotel because we were two moms on a girls' trip with our middle school and high school age daughters. Watching a movie was part of the planned fun! We also opted out of using the pool. It did not look clean or up to date. Breakfast was probably the best value there. I'm sorry to have to give a negative review, but until this hotel is renovated I cannot recommend it.