ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

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Overview of ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

5.0 star property
Upscale beachfront resort with spa, near Arossim Beach

8.4/10 Very Good

112 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
  • Air conditioning
Map
Arossim Beach, Cansaulim, Goa, 403712
Main amenities
  • Daily housekeeping
  • On the beach
  • 5 restaurants
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • 24-hour health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • On the beach
  • Arossim Beach - 12 min walk
  • Uttorda Beach - 4 min drive
  • Majorda Beach - 5 min drive
  • Sunset Beach - 15 min drive
  • Colva Beach - 26 min drive
  • Sernabatim Beach - 28 min drive
  • Verna Industrial Estate - 26 min drive
  • Benaulim Beach - 28 min drive
  • Maria Hall - 27 min drive
  • Fatorda Stadium - 31 min drive

Getting around

  • Dabolim Airport (GOI) - 44 min drive
  • Majorda Station - 6 min drive
  • Cansaulim Verna Station - 7 min drive
  • Cansaulim Station - 29 min walk

About this property

ITC Grand Goa, a Luxury Collection Resort & Spa, Goa

At ITC Grand Goa, a Luxury Collection Resort & Spa, Goa, you can spend time at the beach enjoying beach umbrellas, yoga, and sun loungers, plus you'll be 0.6 mi (1 km) from Arossim Beach. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and aromatherapy. Kebabs and Kurries, one of 5 restaurants, serves Indian cuisine and is open for lunch and dinner. A free kid's club, a 24-hour health club, and a 24-hour fitness center are other highlights at this luxurious resort. Fellow travelers like the pool and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 252 units
  • Arranged over 1 level

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests booked in half board, and all meals rate plans receive meals for up to 2 adults. Additional guests must pay for their meals at the property.
  • To register at this property, Indian citizens must provide a valid photo identity card issued by the Government of India such as a driver's license, passport, or Aadhar card; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi in public areas

Parking

  • Free secured onsite self parking
  • Free secured onsite valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 5 restaurants
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Free children's club
  • Children's pool
  • Waterslide
  • Babysitting (surcharge)
  • Children's games
  • Toys

What to do

  • On the beach
  • Beach yoga
  • Shopping
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • 9 meeting rooms
  • Computer station
  • Conference space (13368 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Designer stores on site
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Height-adjustable showerhead
  • Grab bar in shower
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages spoken

  • English
  • Hindi
  • Russian

Room amenities

Home comfort

  • Air conditioning and heating
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kaya Kalp - The Royal Spa has 16 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Kebabs and Kurries - This fine-dining restaurant specializes in Indian cuisine and serves lunch and dinner.
Ottimo Cucina Italiana - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Tempero - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open daily.
Pavilion Village Square - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Reservations are required. Open daily.
The Royal Afghan - This beachfront fine-dining restaurant specializes in barbecue and serves brunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

The charges below are included in the total price displayed:

  • New Year's Eve gala dinner fee for stays on 31 December

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The property will be renovating from April 18 2022 to October 31 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the resort will make every effort to minimize noise and disturbance.

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for INR 2850.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of INR 3500 per pet, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Property Registration Number HOTS000048

Also known as

ITC Grand Goa Luxury Collection Resort Goa Cansaulim
ITC Grand Goa Luxury Collection Resort Goa
ITC Grand Goa Luxury Collection Goa Cansaulim
ITC Grand Goa Luxury Collection Goa
ITC Grand Goa a Luxury Collection Resort Spa Goa
ITC Goa Collection Goa Cansau
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Resort
ITC Grand Goa, a Luxury Collection Resort & Spa, Goa Cansaulim

Frequently asked questions

Overall score and ratings

8.4

Very Good

8.8/10

Cleanliness

8.5/10

Staff & service

9.1/10

Amenities

8.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Rajeev, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bimal kumar, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Reema, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Overall the staycation was an amazing experience, but sharing my honest experience because there’s always scope for improvement. Dining service can be improved, both quality of food and service, staff looked overwhelmed at the Pavillion most of the time. Property is beautifully landscaped and is well maintained, beach is super clean and private. Loved that part! We liked the taxi service as it’s readily available , we hired the taxi 3 times during our stay and 1 of the of the 3 drivers was very rude, most likely he wasn’t even from Goa, knew nothing about the city, we had to use GPS and guide him in the entire 6-7 hour drive. Wish there were some activities happening at the property to entertain guests, maybe magic show, water sports etc. No video tour or guided tour of the property, it was like explore on your own kinda setup. Would definitely visit Goa again but probably would like to explore other resorts.
Amandeep, 3-night family trip
Verified Expedia guest review

2/10 Poor

Pathetic
Unbelievably horrible experience This used to be our favourite property But they have Maintanend so poorly and the service has become beyond pathetic I travelled with my 1 year old and it’s safe to say your child will definitely starve if ur relying on the hotel to provide her food ! I once asked for a slice of bread and they gave it after 1.5 hrs . Nobody answers the calls at reception / Inroom dining .
nivedita, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Aditya, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

provided me upgraded room when booked room was not available, nice gesture
Guirish, 1-night family trip
Verified Expedia guest review

4/10 Fair

Pathetic Service
The service was pathetic.
Deepak, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Parking should have been covered and not open considering the weather in goa. The bathrooms in the rooms need to be designed for more privacy.
Ali, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

The property is excellent. Great location, mesmerizing ambience and facilities. The swimming pool is simply awesome. Access to beach from the property and greeneries inside adds up to the beauty. Staff are extremely customer friendly. Mr Abhishek Menon, Mr Sanjay, chef Glen and chef Farhan were very courteous and provided excellent service in the restaurant. All the staff were super courteous and professional. Made everyone at restaurant feel at home. Taste of breakfast, lunch and dinner too was simply good. Some short comings in the buffet lunch were addressed immediately. Overall a beautiful property. Must visit cor people
K S, 2-night family trip
Verified Expedia guest review