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Renaissance Cancun Resort & Marina

Photo gallery for Renaissance Cancun Resort & Marina

Exterior
Beach nearby
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board
In-room safe, desk, soundproofing, iron/ironing board

Overview of Renaissance Cancun Resort & Marina

Renaissance Cancun Resort & Marina

4.0 star property
Waterfront hotel in Zona Hotelera with outdoor pool and restaurant

9.2/10 Superb

999 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Map
Calle Chichen Itza, Av. Bonampak y Blvd., Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Fitness center
  • Spa tub
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)
  • Dry cleaning/laundry service

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Puerto Cancun Marina Town Center - 1 min drive
  • Plaza Las Americas - 6 min drive
  • Playa Tortugas - 6 min drive
  • Ultramar Ferry Puerto Juárez - 10 min drive
  • Langosta Beach - 9 min drive
  • Tortuga Beach - 10 min drive
  • Forum Beach - 14 min drive
  • Cancun Mall - 18 min drive
  • Cancun Convention Center - 16 min drive
  • La Isla Shopping Mall - 18 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 32 min drive

Restaurants

  • Las de Guanatos - 3 min drive
  • El Polilla - 3 min drive
  • Mr. Pampas - 3 min drive
  • Locanda Paolo - 3 min drive
  • La Casa de Los Abuelos - 3 min drive

About this property

Renaissance Cancun Resort & Marina

Renaissance Cancun Resort & Marina is a great choice for a stay in Cancun. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. This upscale hotel also features an outdoor pool, a spa tub, and a snack bar/deli. The overall value and restaurant get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 180 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space (2716 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Raised toilet seat
  • Height-adjustable showerhead
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Premium satellite channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Dining

Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Zek - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 8 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 15 per day (rates may vary)
  • WiFi is available in public areas for USD 15 per day (rates may vary)
  • Cooked-to-order breakfast is offered for an extra charge of USD 22 for adults and USD 8 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Renaissance Cancun Resort
Renaissance Cancun
Renaissance Cancun & Marina
Renaissance Cancun Resort & Marina Hotel
Renaissance Cancun Resort & Marina Cancun
Renaissance Cancun Resort & Marina Hotel Cancun

Frequently asked questions

Does Renaissance Cancun Resort & Marina offer free cancellation for a full refund?
Yes, Renaissance Cancun Resort & Marina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Renaissance Cancun Resort & Marina?
As of December 3, 2022, prices found for a 1-night stay for 2 adults at Renaissance Cancun Resort & Marina on December 9, 2022 start from P 12,500, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Renaissance Cancun Resort & Marina?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Renaissance Cancun Resort & Marina?
Yes, there's an outdoor pool.
Are pets allowed at Renaissance Cancun Resort & Marina?
Sorry, pets aren't allowed.
Is parking offered on site at Renaissance Cancun Resort & Marina?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Renaissance Cancun Resort & Marina?
You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Renaissance Cancun Resort & Marina?
No, this hotel doesn't have a casino, but PlayCity Casino (3-min drive) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
What is there to do at Renaissance Cancun Resort & Marina and nearby?
Renaissance Cancun Resort & Marina has an outdoor pool and a spa tub, as well as a fitness center.
Are there restaurants at or near Renaissance Cancun Resort & Marina?
Yes, there's an onsite restaurant that offers Mexican cuisine. Nearby restaurants include Coapenitos (2.1 mi), Los Bisquets Bisquets Obregón (2.1 mi), and Cocos and Grill (3.3 mi).
What's the area around Renaissance Cancun Resort & Marina like?
Renaissance Cancun Resort & Marina is located on the waterfront in Zona Hotelera, a short 1-minute walk from Puerto Cancun Marina Town Center and 13 minutes' walk from Las Perlas Beach. Travelers say this hotel is in a good location.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Nishith, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Manuel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cyril
I had a great stay here. It was comfortable, clean and everyone was very nice and helpful
Cyril, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pedro, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

FERNANDO, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I absolutely love this hotel! It was perfect thanks to Ilse V.! I can’t quite put into words how awesome it was to arrive on the property and have all of my expectations exceeded! Thank you, Ilse V. for everything including making my dinner reservations & birthday treat! The Marina view is breathtaking—take my advice & book that view! Staff are masked up & there is hand sanitizer in the elevators! So many establishments are still missing the mark & I was at ease knowing that they are continuing to care about the safety of their staff and guests! Needed more towels and items for the room & they responded very promptly. Hotel was also very clean. Walking distance to fine shopping and dining.
Kimberly, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Joseph, 7-night trip
Verified Expedia guest review

2/10 Poor

No carpet on floor 3rd floor sofa was dirty towels were very old & not well cleaned Refrigirator was not working
Abdul, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a wonderful stay! I would stay here again!
Lenibel, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Britt, 1-night trip
Verified Orbitz guest review