The Guest House Japan Hakuba

Photo gallery for The Guest House Japan Hakuba

Primary image
Terrace/patio
Terrace/patio
Living area
Room

Overview of The Guest House Japan Hakuba

The Guest House Japan Hakuba

2.5 star property
Hakuba ski pension with free ski shuttle and ski storage

9.8/10 Exceptional

8 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Non-smoking
  • Ski facilities
  • Laundry facilities
Map
4980-7 Hokujo, Hakuba, Nagano, 399-9301
Main amenities
  • Housekeeping (on request)
  • Free ski shuttle
  • Ski storage
  • Bar/lounge
  • Terrace
  • Coffee/tea in a common area
  • Garden
  • Library
  • Front desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Refrigerator in a common area
Feel at home
  • Children stay free
  • Garden
  • Terrace
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Hakuba Station - 6 min drive
  • Chikuni Station - 14 min drive
  • Nakatsuchi Station - 21 min drive
  • Free ski shuttle

About this property

The Guest House Japan Hakuba

Featuring a free ski shuttle, The Guest House Japan Hakuba is a great choice for your ski vacation in Hakuba. Free continental breakfast is available daily between 7 AM and 9 AM so you can fuel up before hitting the slopes, and the bar/lounge is a perfect spot for après-ski drinks. Other highlights include a snack bar/deli, a terrace, and a garden. Ski storage is also available. Fellow travelers like the breakfast and comfortable guestrooms.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 6 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Offsite

  • Free ski shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9 AM
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free

What to do

  • Free ski shuttle
  • Skiing nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas

Accessibility

  • Elevator

Languages

  • English
  • Japanese

Ski

  • Free ski shuttle
  • Ski storage
  • Skiing nearby

Room amenities

Home comfort

  • Heating
  • Slippers

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shared bathroom
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

More

  • Housekeeping (on request)
  • In-room safe
  • Local maps

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards, mobile payments and cash.

Mobile payment options include: PayPay.

Property Registration Number 長野県大町保健所指令30大保第22-40号

Also known as

Guest House Japan Hakuba Motel
Guest House Japan Hakuba
Guest House Japan
The Japan Hakuba Hakuba
The Guest House Japan Hakuba Hakuba
The Guest House Japan Hakuba Pension
The Guest House Japan Hakuba Pension Hakuba

Frequently asked questions

Overall score and ratings

9.8

Exceptional

9.7/10

Cleanliness

9.7/10

Staff & service

9.3/10

Property conditions & facilities

10.0/10

Eco-friendliness

10/10 Exceptional

Great time and friendly owners
We went there for a day. The owners were super friendly and generous. The room is cozy and simple and the lounge area is very traditional.
Jon, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Koji-sans guest house was incredible. The owners went out of their way to make our stay amazing. They drove us to the ski mountains, translated for us, had a piano concert for all the guests, cooked us an amazing lunch, and genuinely enjoyed just talking with us. The rooms were very comfortable, the breakfast was great, and we could not have picked a better place to stay. We will definitely be back next year!
Lisa, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Masataka, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Aya, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

溫馨
旅館主人非常用心經營,非常舒服有回到家的感覺(*゚∀゚)早餐簡單好吃,語言溝通無礙,很棒的住宿經驗(^^♪
Chia-Wei, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Japanese young owners and staff are very kind. They give absolutely outstanding services! Rooms were a bit small but very clean. Rooms were all private rooms. 2 private shower rooms in the first floor. No toilet in the guest room. We have been to Hakuba many times, and regret that we should have known here.
Eat, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review