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All properties in Tioman Island, Pahang, Malaysia

Juara Mutiara Resort

No-frills Tioman Island lodge with restaurant

  • Free WiFi in lobby
From
P1,591

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Lot 357, Kampung Juara, Tioman Island, 86800, Pahang, Malaysia
7.8.Good.
  • The facility was poor. No proper shops or restaurants around. Not much activities to be…

    Feb 8, 2020

  • Thé villa was okay but we lacked one towel and couldn’t get it as the reception was…

    Sep 21, 2019

See all 9 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 40 smoke-free guestrooms
    • Housekeeping once per stay
    • Restaurant
    • Terrace
    • Coffee/tea in a common area
    • Air conditioning

    Feel at home

    • Free toiletries
    • Terrace
    • Cable TV service
    • Plasma TV
    • Limited housekeeping
    • Housekeeping - once per stay

    What’s around

    • Kampung Juara Beach - 1 min walk
    • Juara Turtle Project - 21 min walk
    • Ali's Waterfall - 29 min walk
    • Monkey Beach - 0.1 mi / 0.1 km
    • Pulau Rawa - 8.7 mi / 14 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Family
    • Deluxe Twin
    • Quad Chalet
    • Twin Room
    • Family Room

    What’s around

    Landmarks

    • Kampung Juara Beach - 1 min walk
    • Juara Turtle Project - 21 min walk
    • Ali's Waterfall - 29 min walk
    • Monkey Beach - 0.1 mi / 0.1 km
    • Pulau Rawa - 8.7 mi / 14 km
    map
    See on map
    Lot 357, Kampung Juara, Tioman Island, 86800, Pahang, Malaysia

    At a glance

    Size

    • 40 cabins
    • Arranged over 1 floor

    Arriving/leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    The front desk is open daily from 8 AM - 10 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas

    Parking

    • No onsite parking

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    The manager

    Speaks: English

    At the property

    Food and drink

    • Restaurant
    • Coffee shop/café
    • Snack bar/deli
    • Coffee/tea in a common area
    • Barbecue grills

    Services

    • Front desk (limited hours)

    Facilities

    • Terrace

    Languages Spoken

    • English

    In the cabin

    Home comforts

    • Air conditioning

    Freshen up

    • Free toiletries

    Be entertained

    • Plasma TV
    • Cable TV channels

    More

    • Housekeeping - once per stay

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

    Policies

    This property does not have elevators.

    This property accepts cash.

    Also known as

    • Juara Mutiara Resort Tioman Island
    • Juara Mutiara Tioman Island
    • Juara Mutiara
    • Juara Mutiara Resort Lodge
    • Juara Mutiara Resort Tioman Island
    • Juara Mutiara Resort Lodge Tioman Island

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Juara Mutiara Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Sorry, there's no onsite parking at Juara Mutiara Resort.
    • Sorry, pets aren't allowed.
    • You can check in starting at 2 PM. Check-out time is noon.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Juara Beach resort (4-min walk) and Bushman’s (5-min walk).
    7.8.Good.
    • 10.0.Exceptional

      Nice beach view room. Thank you for upgrading it!

      Thank you so much for the friendly owner. Thank you so much for willing to upgrade me from Garden View room to Beach View room. Thank you so much! By the way, the room condition still can be improved a bit, but I know what I paid and what I will get so for the person booked this resort and don't demand a lot on the room condition and cleanliness. Others than that and everything are very good and I satisfied on my 3 nights stayed there.

      CHEN, 2 night romance trip, Aug 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Overall, I am very happy with my stay.

      I arrived in Tekek at 9am and the Pick Up truck that I have arranged with the resort is already waiting for me.It is easier to arrange the transpo via facebook messenger than calling the nums. I arrived at the resort at 9.30am.Paid for the transportation of RM 25/one way so made the payment for the return back to Tekek and confirm the date and time as well so as to settle everything.They let me check in at 9.30am which was to me was VERY GOOD and NICE as I have travelled for almost 10hrs and very tired. I am already happy because of this fact.I opted for the Seaview room.As you can see, it is spacious enough with king size bedroom and balcony. Small things to note but take it with a pinch of salt: - No toothbrush/paste inclusive (I brought my own) - No drinking water inclusive as well (I bought mine in Mersing, so no issue with me) - Bathtub is non-usable because it does not have the cover for the drain - Chair is broken - TV remote control is not user friendly - am not sure how to turn on the water heater but it didn’t matter to me since I want to shower in cold water as well since it was hot outside - small gap on the front door which actually make me anxious as there might be insects that could crawl in - No clothes hanger inside the toilet - the room front is lined with coconut trees so if you are - a light sleeper I would suggest to not stay here as there are BATS on it and its very noisy all day and night - The light switch malfunctions sometimes.

      2 night trip, May 19, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      Nous avions un chalet « quad » à deux lits. Nous n’avons pas apprécié grand chose de notre hébergement.

      5 night family trip, Apr 16, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The staff very helpful and friendly. Chalet near the beach. I like it so much

      2 night family trip, Mar 22, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Awesome Place

      Excellent place and friendly people. Liked the environment and the area. This part of the island is more for relaxing and chilling however if you came for snorkeling you shall stay on the opposite side of the island. The ferry runs only once a day so you need to check the time as I had to stay a day in the port waiting for the ferry. The ferry stops in the opposite side of the island so it would cost you 80-100 MR to get to the hotel.

      Nasser, 1 night trip with friends, Jan 5, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      2 night family trip, Jul 27, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      2 night trip, Mar 10, 2019

      Verified Expedia guest review

    See all 9 reviews