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City Plus Cancun Aeropuerto Riviera

Photo gallery for City Plus Cancun Aeropuerto Riviera

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds

Overview of City Plus Cancun Aeropuerto Riviera

City Plus Cancun Aeropuerto Riviera

3.5-star property
3.5-star hotel with outdoor pool, near Moon Palace Golf Club

7.2/10 Good

1,337 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
SM-47 M-01 L-1-22 U.P.E. UC-05, Carr. Federal Cancun-Puerto Morelos, Cancun, QROO, 77506

Room options

About this area

What's nearby

  • Moon Palace Golf Club - 15 min walk
  • Riviera Cancun Golf Resort - 21 min drive
  • Delfines Beach - 15 min drive
  • Iberostar Cancun Golf Course - 19 min drive
  • Plaza Las Americas - 18 min drive
  • Puerto Cancun Marina Town Center - 41 min drive
  • La Isla Shopping Mall - 22 min drive
  • Playa Tortugas - 24 min drive
  • Tortuga Beach - 40 min drive
  • Langosta Beach - 41 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive
  • Free airport shuttle

Restaurants

  • Starbucks - 5 min drive
  • Los Caporales - 5 min drive
  • Los De Pescado - 6 min drive
  • Bugambilias - 7 min drive
  • Momo - 7 min drive

About this property

City Plus Cancun Aeropuerto Riviera

City Plus Cancun Aeropuerto Riviera puts you within a 10-minute drive of Moon Palace Golf Club and features a free airport shuttle (available 24 hours). After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an outdoor pool and a snack bar/deli. Fellow travelers say great things about the helpful staff and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 72.62 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

City Express Plus Cancún Aeropuerto Riviera Hotel Cancun
City Express Plus Cancún Aeropuerto Riviera Hotel
City Express Plus Cancún Aeropuerto Riviera Cancun
City Express Cancún Aeropuert
City Plus Cancun Aeropuerto Riviera Hotel
City Plus Cancun Aeropuerto Riviera Cancun
City Express Plus Cancún Aeropuerto Riviera
City Express Plus Cancun Aeropuerto Riviera
City Plus Cancun Aeropuerto Riviera Hotel Cancun

Frequently asked questions

Does City Plus Cancun Aeropuerto Riviera offer free cancellation for a full refund?
Yes, City Plus Cancun Aeropuerto Riviera does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at City Plus Cancun Aeropuerto Riviera?
As of January 31, 2023, prices found for a 1-night stay for 2 adults at City Plus Cancun Aeropuerto Riviera on March 3, 2023 start from P 4,034, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at City Plus Cancun Aeropuerto Riviera?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Plus Cancun Aeropuerto Riviera?
Yes, there's an outdoor pool.
Are pets allowed at City Plus Cancun Aeropuerto Riviera?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Plus Cancun Aeropuerto Riviera?
Yes, there's free self parking.
Is airport shuttle service offered by City Plus Cancun Aeropuerto Riviera?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at City Plus Cancun Aeropuerto Riviera?
You can check in from 3 PM - midnight. Check-out time is 1 PM.
Is there an onsite casino at City Plus Cancun Aeropuerto Riviera?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (17-min drive) and PlayCity Casino (19-min drive) are both nearby.
What is there to do at City Plus Cancun Aeropuerto Riviera and nearby?
City Plus Cancun Aeropuerto Riviera has an outdoor pool and a fitness center.
Are there restaurants at or near City Plus Cancun Aeropuerto Riviera?
Yes, there's an onsite restaurant. Nearby restaurants include Los Caporales (2.3 mi), Bugambilias (2.7 mi), and Momo (2.7 mi).
What's the area around City Plus Cancun Aeropuerto Riviera like?
City Plus Cancun Aeropuerto Riviera is a short 15-minute walk from Moon Palace Golf Club and 13 minutes' walk from Xoximilco.

Reviews

7.2

Good

7.7/10

Cleanliness

7.4/10

Staff & service

6.9/10

Amenities

7.9/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Odel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super easy pick up from the airport. Thank you for providing airport shuttle service. It was also fun to go swimming in the pool.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, comfortable, convenient
Nice new hotel. Clean, comfortable, and quiet. Staff was helpful and nice. I love the giant plant wall. Convenient location for the airport. Wish they’d get away from using the little disposable bottles for shampoo etc.
Plant wall bottom
Pool courtyard
Plant wall top
Kimi, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Bad comunication! No one answers. No shuttle to pick me up!!!
Freddy, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Steven, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Never agian
I stayed 2days in this hotel. The room doesn’t have any electric pot or coffee machine. It makes me inconvenient because I wanted to have hot drink. And there is no place to buy or eat out near the hotel. There was another problem when I leave the hotel. I asked a taxi when I checked out and the front desk staff informed me it would cost $10 from the hotel to the moon palace but when we arrived the destination, the driver asked $20. I explained what I was told and just gave him $5 more as a tip. But he told me he would call a police. Why did I have be treated as a criminal even though I paid more that what I was told? The taxi driver said he’s working for City express hotel. It ruined all of my family member’s mood throughout the day. I really can’t understand the behavior of the driver. It’s small amount of money but I don’t want to be treated like that in front of my children.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Cynthia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect place to stay if flying early morning
Great experience, friendly staff, proactive communications.
Rafa, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

cristina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Margaret, 1-night trip
Verified Hotels.com guest review