Hotel des Arcades

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Overview of Hotel des Arcades

Hotel des Arcades

2.0 star property
City-center Reims hotel with restaurant

8.2/10 Very Good

139 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • Restaurant
Map
16 Passage Subé, Reims, Marne, 51100
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk
For families
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
  • Cable TV service
  • Soundproofed rooms
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Reims City Centre

Getting around

  • Paris (XCR-Chalons-Vatry) - 44 min drive
  • Paris Charles de Gaulle Airport (CDG) - 83 min drive
  • Paris Orly Airport (ORY) - 88 min drive
  • Paris Beauvais Airport (BVA) - 123 min drive
  • Reims Station - 7 min walk
  • Trois-Puits Station - 10 min drive
  • Franchet-d'Espèrey Station - 26 min walk

About this property

Hotel des Arcades

When visiting Reims, Hotel des Arcades is a great choice to consider. Fellow travelers say good things about the comfortable beds and helpful staff.

Languages

English, French, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - midnight
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (2 per room, up to 77 lbs)*
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 492 ft (EUR 6 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:00 AM on weekends
  • Restaurant
  • Room service (limited hours)

Services

  • Front desk (limited hours)
  • Concierge services
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • Russian

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 8 for adults and EUR 7 for children (approximately)

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per day
  • Rollaway beds are available for EUR 20 per day

Pets

  • Pets are allowed for an extra charge of EUR 6 per pet, per night

Parking

  • Parking is available nearby and costs EUR 6 per night (492 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards, debit cards, ANCV Chèques-vacances, mobile payments and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Arcades Reims
Arcades Reims
Hotel des Arcades Hotel
Hotel des Arcades Reims
Hotel des Arcades Hotel Reims

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.4/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very Good

We loved the location of this property, since it was close to shopping, food, and only a 10 minute walk from the train station.
Runa, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Good location, walking distance to main places of interest and to restaurants
Patricia, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Property was clean and in a great location. Off-site parking was quite expensive. The bed was awful. After just one night, all members of our group had terrible back, neck, hip and shoulder pain.
Olivia, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Daniel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely staff who were very friendly and informative excellent breakfast
1-night family trip
Verified Expedia guest review

10/10 Exceptional

A Nice Little 2*Hotel
It's centrally located (easy walking distance to the Cathedral, the tram, buses and train station), clean and the staff are friendly and helpful. My bed was comfortable, there's an elevator and heating was at a good level. I'd stay again! Rooms are typical small European rooms. The only two things to be aware of: 1) my toilet paper was low & a new one wasn't put in, so I ran out in the middle of the night; 2) I could hear my neighbors in the hall & their room, but earplugs worked just fine - nothing woke me up.
Room
Bathroom
Brooke, 2-night trip
Verified Hotels.com guest review

2/10 Poor

This hotel... if you can call it a hotel... is terrible. Is dirty, is disgusting, is dated, is terrible... please, you need to fix this place. I truly felt like throwing up. Sorry, but they need to do better.
Alvaro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great value hotel centrally located very friendly and reliable owner
3-night family trip
Verified Expedia guest review

2/10 Poor

Please never stop in this hotel, we booked at last minute this hotel and when we arrived they charged me $62 dollars for the city tax fee just for one night plus the night in the hotel it was crazy. Please be aware.
Magdalena, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Great location, close to Little Venice, canal view
1-night trip
Verified Expedia guest review