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Hotel El Eden

Photo gallery for Hotel El Eden

Individually decorated, individually furnished, free WiFi, bed sheets
Living area
Property entrance
Individually decorated, individually furnished, free WiFi, bed sheets
Individually decorated, individually furnished, free WiFi, bed sheets

Overview of Hotel El Eden

Hotel El Eden

3.0 star property
Adults-only motel in Juana Diaz

8.4/10 Very Good

265 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
Carr 149, Km 4.6, Juana Diaz, 00795

Guests rated this location 8.2/10 - Very Good

Main amenities
  • Daily housekeeping
  • 24-hour room service
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff

Room options

About this area

Getting around

  • Ponce (PSE-Mercedita) - 10 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 75 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 78 min drive
  • Rafael Hernandez Airport (BQN) - 102 min drive

Restaurants

  • McDonald's - 3 min drive
  • KFC - 4 min drive
  • Frappe El Original - 4 min drive
  • Panaderia Pontevedra - 19 min walk
  • Burger King - 3 min drive
Map

About this property

Hotel El Eden

Hotel El Eden is a great choice for a stay in Juana Diaz. Fellow travelers say good things about the helpful staff.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

At a glance

Hotel size

  • 48 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free (dogs only, 1 per room, up to 15 lbs per pet)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 24-hour room service

Services

  • 24-hour front desk
  • Multilingual staff

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 45-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished lanai
  • Individually furnished and decorated

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Gas fee: USD 10.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and staff at the property wear personal protective equipment.

Policies

<p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site. </p><p>This property accepts credit cards and cash.</p>

Also known as

Motel El Eden Juana Diaz
El Eden Juana Diaz
Motel El Eden
Hotel El Eden Motel
Hotel El Eden Juana Diaz
Hotel El Eden Motel Juana Diaz

Frequently asked questions

Does Hotel El Eden offer free cancellation for a full refund?
Yes, Hotel El Eden does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel El Eden?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel El Eden?
Yes, dogs stay free, with a limit of 1 per room and maximum weight of 15 lbs per pet.
Is parking offered on site at Hotel El Eden?
Sorry, there's no onsite parking at Hotel El Eden.
What are the check-in and check-out times at Hotel El Eden?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Does Hotel El Eden have any outdoor private spaces?
Yes, every room features a furnished lanai.

Reviews

8.4

Very Good

8.9/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.7/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

Roberto, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Do not recommend for sensitive sleeper
We were pretty impressed by the hotel during the check-in. There are private garages for each room and special “pigeon hole” for the hotel staff to fulfil guests’ room service requests. There’s also a opened shower in the bedroom - that’s when we realized it’s actually an adult-only hotel. There’s lot of noise coming from street dogs and when other guests opening up and shutting down their garages (which happened throughout the entire night). The worst part was the bed - it was extremely uncomfortable. It was a thin mattress. Both my husband and I didn’t get to sleep at all even after a long day.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Verified Expedia guest review

10/10 Exceptional

It was very good. Very clean very private
Migdaliz, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Pretty cool place & very clean.. Staff was friendly and efficient
Carlos, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

everything was great hotel was nice and clean.
ZAIDA, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Enid, 1-night trip
Verified Hotels.com guest review

6/10 Good

We were not alerted in advance of lack of electricity . The electricity was only on from 1 PM to 6 PM
Anamarie, 2-night romance trip
Verified Expedia guest review

2/10 Poor

Not good at all. Bathroom sink was clogged. Beds are extremely uncomfortable, air condotiones dirty
Rosa, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

This is a MOTEL, not a hotel. Locals use this place for illegal activities. You rent this place by the hour. False advertising. Does not answer phone at front desks so good luck trying to get refunded.
Fernando, 3-night family trip
Verified Expedia guest review