Pacific Express Hotel Chinatown

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Overview of Pacific Express Hotel Chinatown

Pacific Express Hotel Chinatown

3.0 star property
3-star hotel with restaurant, near Petaling Street

7.2/10 Good

25 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
No 32, Jalan Tun Tan Cheng Lock, Kuala Lumpur, 50050
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Self-serve laundry
  • Luggage storage
For families
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV
  • Self parking (surcharge)
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Golden Triangle
  • Petaling Street - 2 min walk
  • Merdeka Square - 9 min walk
  • Kuala Lumpur Tower - 17 min walk
  • Berjaya Times Square - 23 min walk
  • Pavilion Kuala Lumpur - 26 min walk
  • Kuala Lumpur Sentral - 26 min walk
  • Suria KLCC Shopping Centre - 30 min walk
  • KLCC Park - 31 min walk
  • Kuala Lumpur Convention Centre - 31 min walk
  • Petronas Twin Towers - 32 min walk

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 33 min drive
  • Kuala Lumpur International Airport (KUL) - 44 min drive
  • Kuala Lumpur Pasar Seni Station - 6 min walk
  • Kuala Lumpur Masjid Jamek Station - 6 min walk
  • Kuala Lumpur Station - 11 min walk
  • Plaza Rakyat Station - 12 min walk
  • Maharajalela Station - 12 min walk
  • Dang Wangi Station - 19 min walk

About this property

Pacific Express Hotel Chinatown

At Pacific Express Hotel Chinatown, you'll be just a 5-minute drive from Petaling Street and Pavilion Kuala Lumpur. Also, Berjaya Times Square and Suria KLCC Shopping Centre are within a short drive. Fellow travelers like the location. Public transportation is just a short walk: Plaza Rakyat Station is 12 minutes and Maharajalela Station is 12 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 211 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (MYR 10 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Shopping mall on site

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

More

  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Continental breakfast is offered for an extra charge of MYR 20 for adults and MYR 15 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs MYR 10 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Pacific Express Hotel
Pacific Express Chinatown
Pacific Express Chinatown
Pacific Express Hotel Chinatown Hotel
Pacific Express Hotel Chinatown Kuala Lumpur
Pacific Express Hotel Chinatown Hotel Kuala Lumpur

Frequently asked questions

Overall score and ratings

7.2

Good

7.3/10

Cleanliness

7.7/10

Staff & service

5.5/10

Amenities

7.0/10

Property conditions & facilities

8/10 Very Good

Good stay, but lots of smoke at night
We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :( Also, there were no toiletries in the toilet (ie. no toothbrush, etc...). The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine. Overall, it was a good stay.
1-night family trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

6/10 Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Enjoyable stay
Nice hotel, comfy bed, great location
matthew james, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic
fantastic you wont be disapointed
Kenneth, 2-night romance trip
Verified Hotels.com guest review

6/10 Good

Very small room no window and ceiling was dripping water
1-night trip
Verified Expedia guest review

8/10 Very Good

3-night trip
Verified Expedia guest review

6/10 Good

We stayed for 2 nights in quad deluxe room for families. The room has no window, the water hose in toilet was leaking, no coffee/tea making facilities, no parking provided for hotel guest, we pay rm10 for parking.
Mohd, 2-night family trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

ok
good location. good service
1-night romance trip
Verified Hotels.com guest review