Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Jackson, Michigan, United States of America
1 room, 2 adults

Tru by Hilton Jackson, MI

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
2401 Shirley Dr, Jackson, MI, 49202, United States of America

Jackson hotel with indoor pool and 24-hour fitness
  • Free breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Michigan may have travel restrictions in place due to COVID-19. 

  • Good, clean place to stay at a good price. Nov 21, 2020
  • My family and I have stayed at Tru for a second time. I wish there was microwave in the…Oct 17, 2020

Tru by Hilton Jackson, MI

from P3,039
  • Room, 1 King Bed
  • Room, 2 Queen Beds
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru by Hilton Jackson, MI

Landmarks

  • Keeley Park - 2.4 mi / 3.9 km
  • Michigan Theatre of Jackson - 3.1 mi / 5 km
  • Henry Ford Allegiance Health - 3.6 mi / 5.8 km
  • Duane L. Waters Hospital - 3.7 mi / 6 km
  • Cascade Falls - 4.5 mi / 7.3 km
  • Ella Sharp Museum - 5.2 mi / 8.3 km
  • George E. Potter Center - 10 mi / 16.1 km
  • Sandhill Crane Vineyards - 10.3 mi / 16.5 km

Getting around

  • Jackson Station - 10 min drive
  • Albion Station - 21 min drive

At a glance

Key facts

Hotel size

  • This hotel has 93 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • Michigan may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free breakfast daily
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
Working away
  • Business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Tru by Hilton Jackson, MI’s small print

Also known as

  • Tru Hilton Jackson MI Hotel
  • Tru Hilton Jackson MI
  • Tru by Hilton Jackson, MI Hotel
  • Tru by Hilton Jackson, MI Jackson
  • Tru by Hilton Jackson, MI Hotel Jackson

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tru by Hilton Jackson, MI

  • Does Tru by Hilton Jackson, MI offer free cancellation for a full refund?
    Yes, Tru by Hilton Jackson, MI does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Tru by Hilton Jackson, MI?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tru by Hilton Jackson, MI?
    Yes, there's free self parking.
  • Is there a pool at Tru by Hilton Jackson, MI?
    Yes, there's an indoor pool.
  • Are pets allowed at Tru by Hilton Jackson, MI?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Tru by Hilton Jackson, MI?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Tru by Hilton Jackson, MI?
    Yes. Nearby restaurants include Yen King (10-min walk), Cracker Barrel (2.1 mi), and Roxy Cafe (2.4 mi).

Recent reviews

Fabulous 8.8 From 279 reviews

Very good 8.0
It’s a cute hotel. The shower was dirty with pink mold like stuff in it and in the corners. Upon check in they gave ya two queens. We reserved a king. They ended up lowering the price for us which was nice. The walls are very thin. Ppl were jumping and yelling well into the night. Quite annoying. Health department closed their pool. Not sure why.
Paris, us1 night romance trip
Very good 8.0
Clean and comfortable
Debbie, us1 night family trip
Exceptional 10.0
service at the front desk was excellent she was very professional. love the roms the 2nd time i have stayed there.
wayne, us1 night family trip
Very good 8.0
I loved that it was new and clean. However, be warned that the walls are paper thin. We had people in the room above us that were having a party. I finally called the front desk at 2am and they claimed no one was above us. Which I knew wasn’t true since I had already been up to that floor. They did offer to move us, but I didn’t want to wake my sleeping child and pack up at 2am so I just missed out on sleep that night. Luckily my daughter can sleep through anything.
us1 night family trip
Exceptional 10.0
Super clean
Super clean hotel with nice staff
Aleta, us1 night business trip
Fair 4.0
Poor Cleanliness in two rooms
Upon my arrival I settled into my room to find a red and pink stain on the shower floor, I requested to move rooms due to the stain. Upon my next room, the pungent smell of cigarette smoke was awful, and there was black foot prints in the shower. I felt as though my room had not been cleaned when I found crumbs throughout the side table, as well as food particles on the edge of the bed frame. I stay here often and was very discouraged with the cleanliness of my room. Although out of the hotels control, the 4th floor was extremely loud and continued well into the night. I will be staying elsewhere moving forward.
Polly, us1 night business trip
Exceptional 10.0
Beautiful facility, friendly and helpful staff, comfortable beds and reasonable rates. We will definitely stay here again.
Jessica, us2 night family trip
Fair 4.0
It is a very strange place. The rooms lack basic things that you would expect in a Hilton hotel. The beds were on foundations of wood that were uneven and creaked every time you lay down. They also embrace some sophomoric "fun" theme that just does not "play" well. I left after first night and went across to the Baymont. Good, solid beds and furniture and saved a few bucks
Thomas, us7 night family trip
Exceptional 10.0
I love the friendly vibe of this hotel. I will be a regular here if I can help it!
CBD, us3 night family trip
Exceptional 10.0
Place is modern and clean highly recommend This hotel
Keith, us1 night business trip

Tru by Hilton Jackson, MI