Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Skip to main content.
All properties in Palma de Mallorca, Balearic Islands, Spain
1 room, 2 adults

Protur Naisa Palma Hotel, Palma de Mallorca, Spain

4-star4 stars
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011, Spain

4-star hotel with outdoor pool, connected to the convention center, near Paseo Maritime
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here
  • Great location and modern well appointed hotel with lovely breakfast Feb 12, 2020
  • Gorgeous property with great breakfast. Comfortable beds and great design. Only downside…Nov 3, 2019

Protur Naisa Palma Hotel, Palma de Mallorca, Spain

from P7,156
  • Double or Twin Room
  • Double Room (Select)
  • Single Room
  • Two connected double rooms
  • Double Room (Promo)

What’s around Protur Naisa Palma Hotel, Palma de Mallorca, Spain


  • In El Camp d'en Serralta
  • Cathedral of Santa Maria of Palma - 14 min walk
  • Port of Palma de Mallorca - 42 min walk
  • Paseo Maritime - 7 min walk
  • Parc de La Mar - 13 min walk
  • Plaza Mayor de Palma - 14 min walk
  • Basilica of St. Francis - 16 min walk
  • Bellver Castle - 31 min walk

Getting around

  • Palma de Mallorca Airport (PMI) - 10 min drive
  • Palma de Mallorca Verge de Lluc Station - 7 min drive
  • Marratxi Pont d Inca Station - 8 min drive
  • Marratxi Pont d Inca Nou Station - 9 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms



  • Airport shuttle *


  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Health club
Working away
  • Number of meeting rooms - 2
  • Conference space
  • Conference space size (feet) - 2153
  • Conference space size (meters) - 200
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Catalan
  • English
  • French
  • German
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Protur Naisa Palma Hotel, Palma de Mallorca, Spain’s small print

Also known as

  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Palma de Mallorca
  • Protur Naisa Palma
  • Protur Naisa Palma Palma Mall
  • Protur Naisa Palma Hotel Hotel
  • Protur Naisa Palma Hotel Palma de Mallorca
  • Protur Naisa Palma Hotel Hotel Palma de Mallorca


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

Self parking costs EUR 16 per night

Full breakfast is offered for an extra charge of EUR 12 for adults and EUR 12 for children (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Protur Naisa Palma Hotel, Palma de Mallorca, Spain

  • Does Protur Naisa Palma Hotel offer free cancellation for a full refund?
    Yes, Protur Naisa Palma Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Protur Naisa Palma Hotel?
    Yes. Self parking costs EUR 16 per night. Parking spots may be limited.
  • Is there a pool at Protur Naisa Palma Hotel?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Protur Naisa Palma Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Protur Naisa Palma Hotel?
    You can check in from 2:00 PM to anytime. Check-out time is 11:00 AM.
  • Are there restaurants at or near Protur Naisa Palma Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Sandro (2-min walk), Brassclub (3-min walk), and Adrián Quetglas (4-min walk).
  • Is airport shuttle service offered by Protur Naisa Palma Hotel?
    Yes, an airport shuttle is available.

Recent reviews

Superb 9.2 From 303 reviews

Exceptional 10.0
Highly recommend
The service we received from all the staff was superb, from the front desk, to the bar. The property is new and stylish, rooms size is generous, the location makes it walk-able to all of the tourist points in the old town.
David, ca3 night trip
Exceptional 10.0
Great hotel, recently renewed
Great hotel, nice indoor and outdoor pools, great gym. Staff is also great
Ivan, us4 night business trip
Exceptional 10.0
Nice little hotel, book away!
Stayed for 3 nights hotel was very clean fresh bedding and towels every day, continental breakfast was nice reception staff was courteous and very accommodating would definitely book again. Thank you Protur
Arlene, ie2 night romance trip
Exceptional 10.0
Great stay
Rooms are modern clean and comfortable, the location is great and the staff were very nice. Would definitely recommend!
Yael, il3 night romance trip
Exceptional 10.0
Go for it
Great service
Tracey, gb2 night trip
Exceptional 10.0
Good atmosphere with super staff and a nice place to hang out
Tracey, gb1 night trip
Fair 4.0
Not great
Pros: -Good location -Friendly staff -Good breakfast -Nice design Cons: -Check in took a long time and seemed to have problems -A staff member came into my room in the middle of the night and scared me, I had trouble sleeping after that -Rooms are not soundproofed, so the noise from the corridor is really loud, especially when housekeeping stand outside your room in the morning chatting for 2 hours -Air con blows directly in your face in the bed, so you either have to have it turned off, or deal with a powerful wind on your face whilst you’re trying to sleep
ie1 night trip
Exceptional 10.0
Long weekend in Palma
Great hotel for a city break in Palma, close to the old town (just a 10 /15 minute walk). Hotel is in a quiet : safe area, The hotel is very modern, we had room 308 which was very spacious, room had a great shower. Breakfast was very good a variety of hot and continental food, lovely pastries. Restaurant had a nice relaxing feel. The pool area on the roof top was a real bonus for a city. Pool area very clean, towels also provided in your room for the pool/beach. There is a good bar on the terrace, serving a very good variety of drinks. The bar man was extremely friendly and very helpful with local advice. The terrace was popularly and had a lovely ambience. Overall a great hotel in a lovely city.
Jane, gb4 night family trip
Exceptional 10.0
Great location
Really nice hotel and high levels of service
G, gb3 night trip
Very good 8.0
Brilliant stay
amazing place - friendly staff - excellent location - all good - will go again.
william, gb5 night romance trip

Protur Naisa Palma Hotel, Palma de Mallorca, Spain

Is the description of this property not correct? Tell us