Guests
All properties in Cancun, Quintana Roo, Mexico

The Royal Sands All Suites Resort & Spa

4-star beachfront resort with spa, near La Isla Shopping Mall

  • Free WiFi and free parking

Image gallery

  • Pool
  • Pool
  • Beach
  • Outdoor Pool
  • Pool
Pool. Image 1 of 44.
1 / 44Pool
Blvd. Kukulcan, KM 13.5, No 32 Seccion A, Cancun, 77500, QROO, Mexico
8.2.Very good.
  • Location, staff

    Nov 18, 2021

  • Liked oretty much everything, noe thing we would change is putting rain head showers

    Nov 15, 2021

See all 52 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Convenient
Walkable
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Air Conditioning

Property highlights

Main amenities

  • Housekeeping on weekdays
  • On the beach
  • 3 restaurants and 2 poolside bars
  • Full-service spa
  • 2 outdoor pools
  • Children's club

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (surcharge)
  • Microwave
  • Connecting/adjoining rooms available

What’s around

  • In Zona Hotelera
  • La Isla Shopping Mall - 20 min walk
  • Aquaworld - 22 min walk
  • Delfines Beach - 2.6 mi / 4.2 km
  • El Rey Ruins - 3 mi / 4.8 km
  • Cancun Convention Center - 3 mi / 4.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite Beachfront-Accommodation Only
  • Junior Suite - Accommodation Only
  • One Bedroom Suite - Accommodation Only
  • 1 Bedroom Beachfront-Accommodation Only
  • Two Bedroom Suite - Accommodation Only
  • 2 Bedroom Beachfront-Accommodation Only
  • One Bedroom Suite - Bed and Breakfast
  • Two Bedroom Suite - Bed and Breakfast
  • 1 Bedroom Beachfront - Bed and Breakfast
  • 2 Bedroom Beachfront-Bed and Breakfast
  • Junior Suite - Bed and Breakfast
  • Junior Suite Beachfront-Bed and Breakfast

What’s around

Landmarks

  • In Zona Hotelera
  • La Isla Shopping Mall - 20 min walk
  • Aquaworld - 22 min walk
  • Delfines Beach - 2.6 mi / 4.2 km
  • El Rey Ruins - 3 mi / 4.8 km
  • Cancun Convention Center - 3 mi / 4.8 km
  • Tortuga Beach - 4.8 mi / 7.8 km
  • Norte Beach - 19.4 mi / 31.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone, just east of the city’s downtown, is Cancun’s premiere party destination. It’s a buzzing neon strip where you’ll find many of Cancun’s resorts, pristine beaches, restaurants, and popular all-night dance clubs like Cocobongo.

Great for families, the area’s Interactive Aquarium allows you to get up close and personal with a wide array of aquatic life. Beyond the typical tank displays, you can swim with dolphins—and even feed a shark.

map
See on map
Blvd. Kukulcan, KM 13.5, No 32 Seccion A, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 1 room

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-in

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival. Guests with bookings that include Saturday night may be required to change rooms once during their stay.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Children

  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Free onsite extended parking
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)

Food and drink

  • 3 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Full-service spa
  • Playground on site
  • Arcade/game room
  • Billiards or pool table

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Be entertained

  • 43-inch plasma TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave

More

  • Housekeeping - weekdays only
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Dining

La Veranda - Onsite family restaurant.

Hacienda Sisal - Onsite family restaurant. Open daily.

Char Hut - Onsite family restaurant. Open daily.

Sidelines Sports Bar - Onsite sports bar. Open daily.

The Royal Roast - Onsite coffee shop. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night

Children & extra bedsPay at property

  • Children's club access is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

On-site PCR COVID-19 testing is available for a USD 100 fee; reservations are required for on-site testing.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa and Mastercard. Cash is not accepted. 

Also known as

  • Royal Sands Apartment Cancun
  • Royal Sands
  • Royal Sands Apartment
  • The Royal Sands Resort
  • The Royal Sands Suites & Spa
  • The Royal Sands All Suites Resort Spa
  • The Royal Sands All Suites Resort & Spa Resort
  • The Royal Sands All Suites Resort & Spa Cancun
  • The Royal Sands All Suites Resort & Spa Resort Cancun
  • Royal Sands Cancun
  • Apartment Royal Sands Cancun
  • Cancun Royal Sands Apartment
  • Apartment Royal Sands

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Royal Sands All Suites Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes, there's free self, valet, and extended parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - anytime. Check-out time is 11:00 AM. Express check-in and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants. Nearby restaurants include Puerto Madero (8-min walk), Harry's (9-min walk), and Fantino (10-min walk).
  • No, this resort doesn't have a casino, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are both nearby.
  • The Royal Sands All Suites Resort & Spa has 2 swim-up bars, 2 poolside bars, and a spa, as well as an arcade and a garden.
8.2.Very good.
  • 10.0.Exceptional

    Extremely clean and pretty. The food was amazing and the employees very nice and pleasant. Excellent service

    SANDRA M, 4 night family trip, Nov 7, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Very clean and inviting atmosphere.

    Angela, 10 night romance trip, Nov 5, 2021

    Verified Travelocity guest review

  • 4.0.Fair

    ****WARNING**** this is a time share. Do not trust the concierge they are actually sales people trying to get you to go to their “presentation” don’t worry it’s “just information” and “no need to buy” all lies. They will offer you discounts for excursions the hard pressure you to buy the time share. Expedia should put this in the description so people know what’s goi g to happen. Food is ok. Staff is ok. Concierge are liars. Facility is ok. Beach is excellent. Pools are excellent.

    Jarrod Ross, 6 night family trip, Aug 14, 2021

    Verified Expedia guest review

  • 6.0.Good

    It’s a timeshare just with a different name. High pressure dishonest. Poor service poor food. And 2 of the restaurants are a 25 min drive away

    6 night family trip, Aug 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The food was excellent, the room was really clean and the staff was absolutely amazing!!! My husband and I said several times during the week that other hotels could learn how to do several things better in the US! We have already booked our next vacation!

    5 night romance trip, Jun 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We had the most amazing time everything was perfect, Maru was our concierge and she made sure our dinner reservations were made daily. The staff.... everyone was exceptional, especially the waiters at the beach. We were a bit leary about breakfast, but they had whatever you were in the mood for. Room service was awesome, hot meals delivered hot and the presentation of the plates, beautiful. We would definitely stay there again!!

    7 night family trip, Jun 19, 2021

    Verified Expedia guest review

  • 6.0.Good

    Our rooms air conditioning was so loud and would freeze up and drip through the ceiling

    6 night romance trip, Jun 10, 2021

    Verified Orbitz guest review

  • 2.0.Poor

    It was the same menu every day, so I got tired of it, It tasted salty and terrible. Sushi was a mess, too

    6 night family trip, May 17, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    honestly I lovedddd this property! the food is delicious! hacienda was the best restaurant that I've ever eaten at! The churros were amazing ! it was always so clean! everyone was so friendly! Pool was great and so was the b each!

    6 night romance trip, May 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Great beach. Very nice service.

    6 night family trip, May 9, 2021

    Verified Travelocity guest review

See all 52 reviews