Where do I start?
First we were told that our booking with Wotif didn't exist (we don't even deal with Wotif).
Then the room we booked was unavailable because it was under construction so we got stuck in a lesser room, right next to the building site. Noisy and dirty. No discount or freebie offered for the inconvenience.
The staff at the dive shop was pleasant enough but we got grossly overcharged for our open water ticket (21,000 pesos whilst Padi dive shops in Cebu only charge 14,000 pesos).
The diving in Subic is average at best, mainly in green soup with terrible viz and a lot of pollution.
The beach frontage is filthy with rubbish and their answer to that problem is to light a fire and burn, some of it, with an onshore wind! Yes, burning plastic smoke in our rooms and in the dive shop. My dive gear still reeks.
We finally got moved to a new location but that one also was under construction. Still no discount. We had to make multiple trips to an ATM to provide payment in cash because their internet wasn't connected.
And you guessed it: still no discount!