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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

Arise Ruby Gold Coast, Gold Coast, Australia

4-star4 stars
9 Norfolk Ave, Gold Coast, QLD, 4217, Australia

Upscale apartment with kitchen, near Chevron Renaissance
  • Free WiFi and free parking
  • Collect stampsYou can collect™ Rewards stamps here
  • It was disappointing that they advertise they have a restaurant and bar yet these are…Mar 26, 2020
  • Awesome stay..clean rooms..modern..brilliant facilities..very nice staff..close to the…Mar 4, 2020

Arise Ruby Gold Coast, Gold Coast, Australia

from P5,688
  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Three Bedrooms Apartment
  • One Bedroom Apartment - Ocean View
  • Two Bedroom Apartment - Ocean View
  • Three Bedroom Apartment Ocean View
  • Three Bedroom Villa

What’s around Arise Ruby Gold Coast, Gold Coast, Australia


  • In Surfers Paradise
  • Chevron Renaissance - 10 min walk
  • Surfers Paradise Beach - 11 min walk
  • Cavill Avenue - 12 min walk
  • SkyPoint Observation Deck - 20 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 9 min walk
  • Timezone - 15 min walk

Getting around

  • Coolangatta Airport (OOL) - 36 min drive
  • Helensvale Station - 15 min drive
  • Varsity Lakes Station - 16 min drive
  • Pimpana Ormeau Station - 25 min drive

At a glance

Key facts


  • 243 apartments
  • Arranged over 30 floors


  • Check-in time 2:00 PM-8:00 PM
  • Check-out time is 10 AM
The front desk is open daily from 7:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others


  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: English.

At the property

Food and drink
  • Barbecue grills
  • Water dispenser
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Pool umbrellas
  • Front desk (limited hours)
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2018
  • Elevator
  • Garden
  • Picnic area
  • Terrace
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the apartment

Home comforts
  • Air conditioning
  • Bathrobes
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Balcony or patio
  • Separate dining area
  • Number of living rooms
  • Separate sitting area
Freshen up
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • In-room safe

Arise Ruby Gold Coast, Gold Coast, Australia’s small print

Also known as

  • Ruby Collection Apartment Surfers Paradise
  • The Ruby Collection
  • Arise Ruby Collection
  • Arise Ruby Gold Coast Apartment
  • Arise Ruby Gold Coast Surfers Paradise
  • Arise Ruby Gold Coast Apartment Surfers Paradise
  • Ruby Collection Apartment
  • Ruby Collection Surfers Paradise
  • Ruby Collection


Parking height restrictions apply.

Onsite parties or group events are strictly prohibited. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Mandatory fees

Deposit: AUD 200 per stay

Optional extras

Credit card charges are subject to an extra charge of 1.8 percent

Cribs/Infant beds are available for AUD 10.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Arise Ruby Gold Coast, Gold Coast, Australia

  • Does Arise Ruby Gold Coast offer free cancellation for a full refund?
    Yes, Arise Ruby Gold Coast does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Arise Ruby Gold Coast?
    Yes, there's free self parking.
  • Is there a pool at Arise Ruby Gold Coast?
    Yes, there's an outdoor pool.
  • Are pets allowed at Arise Ruby Gold Coast?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Arise Ruby Gold Coast?
    You can check in from 2:00 PM to 8:00 PM. Check-out time is 10 AM.
  • Are there restaurants at or near Arise Ruby Gold Coast?
    Yes. Nearby restaurants include Burleigh Brewing Company (9.9 mi).

Recent reviews

Superb 9.0 From 384 reviews

Exceptional 10.0
Good place to stay
We enjoyed our stay at the Ruby. A bigger pool would have been better as it gets very crowded and the pool at time we noticed was very dirty. Otherwise the room was fantastic, reasonably priced and very convenient to all amenities of Surfers Paradise
MOHAMMED faiyaaz, au4 night family trip
Exceptional 10.0
Great, clean apartments.
Great apartments, we had the 2 bedroom and it was big enough for us of 3. The only downside was the lounge chair, not big enough and very uncomfortable to sit on.
Violeta, au5 night family trip
Very good 8.0
It was amazing overall but wish the restaurant downstairs was open but other then that it was all amazing
Ayman, au5 night family trip
Fair 4.0
Christmas holiday with the family. No facilities. Bar not open. No restaurants,No breakfast. Room Not cleaned and towels not changed everyday. Didn’t top up soap and shampoos
John, gb6 night family trip
Very good 8.0
No bar
Nice rooms clean hotel and good location advertising on hotels .com as two bars and retruant but they are closed
Craig, au1 night business trip
Very good 8.0
Nice place
Stag are great - dissapointng that the retruant and bar are not open however good stay
Craig, au1 night business trip
Fair 4.0
Bit disappointed
No food or breakfast facility’s Small pool Felt very isolated Customer service was good from lady was very polite though you could still gain access to the parodies resort facility’s but this has apparently changed. For the price of the accommodation you could stay closer to town and get more for your money.
au1 night trip with friends
Exceptional 10.0
All Good
After all the winds, dusts and smoke haze, the patio, was dusty, but inside the unit was very good, the staff was excellent and so easy to find parking. Our easiest check in ever.
au2 night trip
Exceptional 10.0
Excellent apartment close to surfers
Really spacious, modern and comfortable apartment in a great location only a 5 minute walk into surfers. High class finishes with a great range of amenities and great views from the 28th floor. Pool area was well presented only downside was it was not very deep therefore unable to swim laps. Would definitely recommend for couples and families alike.
Tracy, au7 night trip
Good 6.0
Wasn't notify of voluntary administration
Jenny, au3 night trip

Arise Ruby Gold Coast, Gold Coast, Australia

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