Tom Hill Resort & Spa Phu Quoc

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Overview of Tom Hill Resort & Spa Phu Quoc

Tom Hill Resort & Spa Phu Quoc

3.0 star property
Family-friendly hotel in Phu Quoc with outdoor pool and restaurant

8.8/10 Fabulous

18 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Map
121 Tran Hung Dao, Duong Dong, Phu Quoc, Kien Giang, 922200
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Children stay free
  • Children's pool
  • Private spa tub
  • Television
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Phu Quoc Night Market - 12 min drive

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 15 min drive
  • Airport shuttle (surcharge)

About this property

Tom Hill Resort & Spa Phu Quoc

3-star family-friendly hotel
A roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Tom Hill Resort & Spa Phu Quoc. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a front desk safe, and a 24-hour front desk
  • Tour/ticket assistance, coffee/tea in the lobby, and an elevator
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guestrooms at Tom Hill Resort & Spa Phu Quoc offer thoughtful touches such as private hot tubs and premium bedding, in addition to amenities like free WiFi and air conditioning.
More amenities include:
  • Showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Private yards and daily housekeeping

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 59 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2 PM - 10:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Children's pool

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 3 buildings/towers
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private spa tub
  • Yard
  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors
  • Cleaning supplies

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 150000 for adults and VND 150000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of VND 200000 per vehicle (one-way, maximum occupancy 7)

Children & extra beds

  • Rollaway beds are available for VND 400000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Policies

This property accepts credit cards and cash.

Also known as

Tom Hill Resort Phu Quoc
Tom Hill Resort
Tom Hill Phu Quoc
Tom Hill Resort Spa Phu Quoc
Tom Hill & Phu Quoc Phu Quoc
Tom Hill Resort & Spa Phu Quoc Hotel
Tom Hill Resort & Spa Phu Quoc Phu Quoc
Tom Hill Resort & Spa Phu Quoc Hotel Phu Quoc

Frequently asked questions

Does Tom Hill Resort & Spa Phu Quoc offer free cancellation for a full refund?
Yes, Tom Hill Resort & Spa Phu Quoc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Tom Hill Resort & Spa Phu Quoc?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Tom Hill Resort & Spa Phu Quoc?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Tom Hill Resort & Spa Phu Quoc?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Tom Hill Resort & Spa Phu Quoc?
Yes, there's free self parking.
Is airport shuttle service offered by Tom Hill Resort & Spa Phu Quoc?
Yes, an airport shuttle is available. The charge is VND 200000 per vehicle one-way.
What are the check-in and check-out times at Tom Hill Resort & Spa Phu Quoc?
You can check in from 2 PM - 10:00 PM. Check-out time is noon.
What is there to do at Tom Hill Resort & Spa Phu Quoc and nearby?
Tom Hill Resort & Spa Phu Quoc has an outdoor pool and a garden.
Are there restaurants at or near Tom Hill Resort & Spa Phu Quoc?
Yes, there's an onsite restaurant. Nearby restaurants include Winston's Burgers & Beer (6-min walk), Bò Tơ Quán (7-min walk), and Coco Loco (10-min walk).
Does Tom Hill Resort & Spa Phu Quoc have rooms with private spa tubs?
Yes, each room has a private spa tub.
Does Tom Hill Resort & Spa Phu Quoc have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Tom Hill Resort & Spa Phu Quoc like?
Tom Hill Resort & Spa Phu Quoc is located a short 17-minute walk from Coi Nguon Museum. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.9/10

Property conditions & facilities

8/10 Very Good

KIAM FARN, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

If you want a quiet stay not far from everything, Tom Hill is a good choice. It is a few km from the busy night market and up on a hill which overseeing the sea. Hotel provides free buggy to the main street (600m walk away) but the service is until 6pm only. So you have walk back after dinner. We rented a motorbike the second day so transport is not a problem anymore. Breakfast buffet was good, plenty of choices. Awesome infinity pool in the hotel. Staffs are helpful and friendly. Room is okay but the bathroom is a bit outdated. Overall it is a good stay.
Rachel, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great view and convenient
3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel staffs are helpful and friendly. The food are excellent, much better than outside restaurants. Hotel are accessible via taxi or Grab, no problem in getting around.
FennyL, 3-night family trip
Verified Expedia guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

8/10 Very Good

A really lovely new hotel in serene surroundings
A really lovely new hotel in serene surroundings. Staff genuinely couldn't do more to help and always greeted with a warm smile. Only 2 minor gripes. As it is a new hotel there is still some building work going on and the surrounding grounds could do with a clear up and try location is at the top of a very steep hill which could cause problems for people who find walking distances a problem and it is a little too far away from then main high street with everything going on, but this can easily be rectified by taking one of the many cheap cans that are available on the island.
Lee, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Prisvärt hotell
Hotellet var rent och fint, frukosten var dock ofta väldigt utplockad. Hotellet låg på ett berg så blev en ordentlig promenad varje gång man skulle ut från hotellet. Vi kom förtidigt och satte oss och väntade på att få checka in, men fick inte checka in föränn 14.40. Men personalen var väldigt trevliga.
Tilde, 6-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

4-night trip
Verified Expedia guest review

8/10 Very Good

Friendly Staff, Nice pool, ok location
Stayed her for one week and overall it was a pleasent stay. Staff is very friendly, the pool is clean and Nice, breakfast is decent. It's a good idea to go early to the breakfast as If you Come late, you'll might face that Everything is empty and they won't refill dishes that are out. Even though they claim breakfast is from 06:30-09:30. I did experience this once when I Come for breakfast around 08:45. Unfortunately a Group of starving chinese people came before me... Leaving me scrubs. Room cleaning could be better scheduled as I experienced that it was very random also in quality (refilling towels / filling mini bar ect.) I had to call / ask receptions/Staff a few times for different items. Due a build next to the hotel it was quite noisy in the morning. They started each morning around 07:15 am with construction. I must admit that If I knew this before booking the hotel, I've would have found another place. I would recommended the hotel to considder giving the rooms a good scrubdown cleaning once a while, as I did notice that walls, bathroom ect. All had minor stains. Stains that could easily been washed away - this should be a minor thing and a low budget investment for the hotel to do as it would lift the standard a noch and give the customer a better experience during their stay.
Daniel, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

La struttura è molto bella situata in alto a 10minuti dal mare, molto curata e pulita! Il personale è fantastico sempre disponibile per qualsiasi tipo di problema!!
17-night trip
Verified Expedia guest review