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All properties in Guanajuato, Guanajuato, Mexico
1 room, 2 adults

Balcón del Cielo

3-star3 stars
CARRETERA PANORAMICA PIPILA S/N, Colonia Centro, Guanajuato, GTO, 36000, Mexico

3-star hotel within walking distance of Juarez Theater
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • Great location, breakfast was wonderful and having the funicular pass was a real bonus.…Feb 6, 2020
  • I loved the view from my balcony. Room clean. The front desk was helpful. I does help to…Jan 17, 2020

Balcón del Cielo

from P3,458
  • Room, 2 Double Beds, Terrace
  • Room, Balcony
  • Room, 2 Double Beds, City View
  • Basic Room, 1 Double Bed, Non Smoking

What’s around Balcón del Cielo

Landmarks

  • In Zona Centro
  • Alley of the Kiss - 5 min walk
  • Union Garden - 8 min walk
  • Juarez Theater - 8 min walk
  • Regional Museum of Guanajuato Alhondiga - 11 min walk
  • Mummies Museum - 24 min walk
  • Pipila Monument - 1 min walk
  • Don Quijote Iconographic Museum - 4 min walk

Getting around

  • Del Bajio Airport (BJX) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (MXN 90 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Coffee/tea in a common area
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch Smart TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Balcón del Cielo’s small print

Also known as

  • Balcón Cielo Hotel GUANAJUATO
  • Balcón Cielo Hotel
  • Balcón Cielo GUANAJUATO
  • Balcón del Cielo Hotel
  • Balcón del Cielo Guanajuato
  • Balcón del Cielo Hotel Guanajuato

Policies

The guestrooms and property amenities at this property are not accessible to wheelchairs at this time.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Optional extras

Self parking costs MXN 90 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Balcón del Cielo

  • Does Balcón del Cielo offer free cancellation for a full refund?
    Yes, Balcón del Cielo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Balcón del Cielo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Balcón del Cielo?
    Yes. Self parking costs MXN 90 per night.
  • Are pets allowed at Balcón del Cielo?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Balcón del Cielo?
    You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near Balcón del Cielo?
    Yes. Nearby restaurants include La Capellina (7-min walk), Santo Café (7-min walk), and La Antigua (8-min walk).

Recent reviews

Very good 8.4 From 36 reviews

Very good 8.0
Beautiful view and very frendly staff.. .........
Fernando, us6 night romance trip
Good 6.0
Free breakfast was really good. Harder to get here if you miss the funicular time at 9:45. You'll end up taking Ubers so factor that into the cost but you do get free funicular rides. The front desk people were really nice. Hard to find the property at first. You have to go down stairs and then walk through this bazaar. Basically walk towards the funicular and you'll find the hotel. The city view room we got had a super tiny window so wasn't really worth it but being close to the view was nice. Bathroom door was a sliding glass so less privacy than would have been nice.
us2 night trip with friends
Exceptional 10.0
Getting to the hotel was not the easiest. I took an Uber and I copied the address on this website and it took me to a complete different area. I would suggest you tell the Uber to take you to El pipila it’s literally right next door. The hotel has an awesome view and the staff is really friendly. Especially the young lady that is there in the afternoon. I would defiantly stay here again
us2 night family trip
Exceptional 10.0
Great Perks, Amazing Staff, Breathtaking Views.
Without a doubt, Balcon del Cielo is a great option if you decide to visit Guanajuato. The views are breathtaking, the staff is very friendly, and the beds are comfortable. With your stay you get unlimited acccess to the furnicular (which also comes with priority boarding if there's a line). I'd suggest choosing the breakfast option if you're able to. Breakfast at Valadez was incredible! If you're traveling with a group, be mindful that the bathroom is not completely separate from the bedroom. There is a glass door that separates them both. It wasn't a deal breaker as we were just two guests but it would have been an interesting situation if there three or more in the room. Overall, the perks, staff, and view make Balcon del Cielo a great choice if you find yourself in beautiful Guanajuato.
Felipe, us2 night trip with friends
Exceptional 10.0
We LOVED Balcon del Cielo. There were many things that made our stay unique and the hotel far exceeded our expectations. The hotel is, as described, situated above the town with an incredible view of the city. You do have to ride the funicular to get to/from town but this is easy-peasy as the hotel provides a card for you to use to ride for free, there are rarely lines, the funicular is a very short trip, and it deposits you directly into the center of town and also right in front of the hotel. Cabs can also easily get you to/from the hotel and you just take a few steps down to get to the hotel. The free breakfast is served at a restaurant near the base of the funicular and it is essentially a 3-course meal in a really nice restaurant-- we were blown away! Every day we were stuffed after eating there. Coffee, juice, an assortment of breads and salsas, as well as a large choice of main dishes. It was fantastic and we weren't expecting anything so nice. The staff are incredibly friendly and our hotel was cleaned each day with far more care than I've experienced elsewhere. One thing that took us a while to figure out was the hot water in the shower, but that's because the two knobs are situated vertical and the bottom knob is for hot water. It can get VERY hot, so no worries, you will have plenty! I highly, HIGHLY recommend this hotel!
us4 night family trip
Exceptional 10.0
First off I want to say I will definitely stay here again. The staff was super friendly and helpful with tour suggestions, we were also able to purchase tours with them. The room we got had a terrace, located on the first floor, literally behind reception, it’s a small hotel but very clean and mostly quiet. You can hear people walking around and talking here and there but compared to how loud the city itself is at night, it didn’t bother me at all. I read other reviews that said the funicular was very loud, but honestly I didn’t hear it at all, and I was able to sleep all night very comfortably. Im glad I chose staying up on that hill rather than down below, I could hear the hustle and bustle from my terrace, so I can’t imagine how loud it must of been for people staying at the bottom of the hill. Speaking of the funicular, we were given passes of unlimited use for the funicular, which was very convenient, plus if there’s a long line you get priority, which came in handy on our last day, there was a long line to get back up the hill, but we were able to walk right up to the front. If you miss the last ride going up, don’t worry, there’s stairs, and they’re not bad. Included was daily breakfast discount at the restaurant Casa Valadez, and let me tell you, I was blown away by how good the food was and how big the portions were, it’s located just at the bottom of the funicular, in front of the Teatro Juarez. I will visit again, and this hotel will be my first choice.
us3 night romance trip
Exceptional 10.0
the view of down town is beautiful.................
us3 night romance trip
Fair 4.0
Amazing view. You can see the whole Guanajuato city and thanks to the funicular, easy access from the centro. However, we were very upset with the poor service. First, we wanted to ask the easiest way to the hotel from the autobus terminal but they didn’t answer the phone. And when we arrived, there was no elevator so if you’re traveling with heavy luggage, I strongly discourage you staying here. Also, we reserved a double room with balcony view (the main reason for staying at this hotel) but they gave us a double room with no terrace. When we said there must’ve been a mistake, they said only single rooms have balconies. So we showed our reservation, then they suddenly said it’s possible from our second night without any apologies. We were very frustrated and after few minutes they eventually showed us a double room with balcony. Apparently they lied to us several times which is unacceptable. Also, we told the front desk ‘do not disturb’ but they kept coming into our room to clean the bathroom. Lastly, room number 1 is right next to the funicular, so it’s very noisy. 호텔이라기보단 모텔 수준입니다. 호텔에 있을 거라고 기대하시는 거 거의 없다고 보시면 돼요. 뷰가 좋다고 그래서 일부러 조금 더 비싼 발코니 방으로 예약했는데 체크인시 직원이 발코니 있는 방은 싱글룸밖에 없다고 거짓말을 하더라구요. 호텔스닷컴 예약 찾아서 보여주니까 마지못해 발코니 있는 더블룸으로 바꿔주면서 아무런 해명도 사과도 없어 직원들의 태도가 너무 불쾌했습니다. 특히 남자 직원이 인상은 좋으나 눈치도 없고 엄청 비매너였습니다. 뭐라고 하면 못 알아듣는 척하고 서비스가 굉장히 별로였습니다. 그리고 저희가 제공받은 더블룸은 로비와 푸니쿨라 바로 옆방인데 방음이 안 돼서 너무 시끄웠고 샤워기 물도 너무 퍼져서 사용하기 불편했습니다. 경치는 삐삘라 언덕에서 보는 거랑 비슷하니 센트로에 숙소 잡으시는 걸 추천합니다.
EUNSOOK, mx3 night family trip
Very good 8.0
冷蔵庫があると良かったです。
Hideo, jp1 night family trip
Exceptional 10.0
素晴らしい景観
ベランダからの景色が最大の利点。とにかくここからの眺めにお金を払っているような感じ。グアナファトの景色をホテルから堪能できるのは本当に素晴らしい経験です。
jp1 night trip

Balcón del Cielo