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Hyatt Regency Dubai Creek Heights Residences

Bur Dubai hotel with 2 restaurants and 2 outdoor pools

  • Free WiFi and free parking
From
P5,101

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1 / 53Hotel Lounge
20th Street, Dubai, United Arab Emirates
8.2.Very good.
  • The stay was good, the room was clean. I got a late checkout requested. The light…

    Jul 1, 2021

  • Nice property

    Jun 9, 2021

See all 172 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Convenient
Transport options
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Kitchenette

Property highlights

Main amenities

  • 405 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Kitchenette
  • Cookware, dishware, and utensils
  • Stovetop
  • Microwave

What’s around

  • In Bur Dubai
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 9 min walk
  • Dubai Creek Golf & Yacht Club - 12 min walk
  • Dubai Creek - 15 min walk
  • American Hospital Dubai - 15 min walk
  • Creek Park - 16 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Studio
  • Apartment, 1 Bedroom
  • Apartment, 2 Bedrooms
  • Family Apartment, 3 Bedrooms
  • Room, 1 Double Bed

What’s around

Landmarks

  • In Bur Dubai
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 9 min walk
  • Dubai Creek Golf & Yacht Club - 12 min walk
  • Dubai Creek - 15 min walk
  • American Hospital Dubai - 15 min walk
  • Creek Park - 16 min walk
  • Wafi City Mall - 17 min walk
  • Lamcy Plaza - 24 min walk
  • City Centre Deira - 40 min walk
  • Al Seef - 2.4 mi / 3.9 km
  • Zabeel Park - 2.5 mi / 4 km

Getting around

  • Dubai Intl. Airport (DXB) - 9 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 43 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 25 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 22 min walk
  • Free airport drop-off
Profile: Bur Dubai

Profile: Bur Dubai

Bur Dubai, sitting on the western bank of Dubai Creek just north of Downtown Dubai, is a sprawling neighborhood full of the fragrant aromas of spices and the calls of street traders. The multi-domed Grand Mosque—with its towering 230-foot minaret—is the center of religious life in the city.

Dubai Museum, housed in the oldest building in Dubai, Al Fahidi Fort, allows a fascinating insight into life in the Emirate before the discovery of oil. Continue your journey through time in the neighboring Bastakiya District as you wander through souks—open-air marketplaces where textiles, spices, and foods are sold.

map
See on map
20th Street, Dubai, United Arab Emirates

At a glance

Hotel size

  • This hotel has 405 rooms
  • This hotel is arranged over 43 floors

Arriving/leaving

  • Check-in time 3 PM-3 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport drop off from 9 AM to 9 AM*

Parking

  • Free onsite self parking
  • Onsite valet parking (AED 50 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Number of outdoor pools - 2
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 11
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages Spoken

  • Arabic
  • Chinese
  • English
  • French
  • German
  • Hindi
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 52-inch flat-screen TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include massages. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sufra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

La Tablita - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Market24 - This café specializes in international cuisine. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 7.00 per accommodation, per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 900
  • New Year's Eve (31 December) Gala Dinner per child: AED 450 (from 6 to 12 years old)
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 136 for adults and AED 65 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 207 per vehicle (one-way)

Children & extra bedsPay at property

  • Rollaway beds are available for AED 115.5 per day
  • Babysitting/childcare is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

ParkingPay at property

  • Valet parking costs AED 50 per day

Pool, spa & gym (if applicable)Pay at property

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts Visa, Mastercard, American Express, Diners Club and Union Pay. Cash is not accepted.

Also known as

  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Dubai
  • Hyatt Regency Dubai Creek Heights Residences Hotel Dubai
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences Hotel
  • Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hyatt Regency Creek Heights Residences
  • Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
  • Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
  • Hotel Hyatt Regency Dubai Creek Heights Residences

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Regency Dubai Creek Heights Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - 3 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include Qbara (9-min walk), Cactus Cantina (11-min walk), and Medzo (11-min walk).
  • Yes, a free shuttle to the airport is available from 9 AM to 9 AM on request.
  • Onsite recreation at Hyatt Regency Dubai Creek Heights Residences includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hyatt Regency Dubai Creek Heights Residences also has a 24-hour fitness center.
8.2.Very good.
  • 6.0.Good

    Worst check-in staff

    Most unwelcoming reception staff ever. It took me 1 hour to check in. Upon arrival I was told that I need to wait an additional 10 minutes for my room to be sanitized but they made me wait for an hour despite I arrived after 3 pm. During the wait time I went to reception twice to check and was told another 10 minutes after first ignoring me. Then second time when I went I was told laugingly oh room is ready I forgot to tell you.. horrible!

    waqas, 2 night trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Very clean and organized! Nice staff and quiet area in the weekends! I’d definitely stay again

    Mohammad, 1 night trip, Sep 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great by skip breakfast!

    Great hotel located in the medical district. Only drawback is the cost of breakfast! We skipped the hotel at over 100 AED (per person!) and visited a nearby bakery and cafe where we had full cooked breakfast for less than 40 AED for two!

    Anthony, 2 night trip, Mar 8, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very nice resort with great staff. The restaurant staff was especially pleasant.

    6 night trip with friends, Mar 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    The ac was very hot 🔥 it wasn't very clean I didn't feel like I'm in 5 star hotel

    Khalid, 1 night trip with friends, Feb 19, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Must of the time I had hard time with Wi Fi Absolutely not acceptable

    1 night romance trip, Feb 17, 2020

    Verified Expedia guest review

  • 2.0.Poor

    We had a not so good experience at the hotel. Service was poor. Lots of issues with the apartment.

    7 night business trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    It was very good, the lobby beautiful, the staff at the Hyatt was very cordial & helpful. Thank you

    TP, 3 night romance trip, Feb 6, 2020

    Verified Travelocity guest review

  • 8.0.Very good

    Wonderful staff. Breakfast buffet was great!Could use a bit more variety or addition of other food choices within the hotel. They need to have the housekeeping in place. We had three rooms for three adults for 7 days but one of the room was dirty with dirty towels, the bed was not king like should have been, her lights didn’t work and they had to come and switch out the whole panel then her safe didn’t work. Also she never had the tray with the drinks and all the candy bars the whole time. My friends room had the table with two chairs which was missing from my room. I addressed this to the front desk and they said to contact 0 for guest service. That was one person who was not nice who had the least caring attitude and said they don’t have it and that was the end of it when they front people it should. It be a problem. I can’t sit on high stool because of my leg circulation but ended up having to work in my laptop from it the whole time. I will say housekeeping’s upper Mgmt team needs improvement for sure. Concierge and the hostesses at the restaurants and people at check in out counter were all great!

    7 night romance trip, Jan 25, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel is my once a month at least getaway but its so sad they have tripled their prices and became very pricey and they should work on the valet man power it always takes them along time to get your car

    Ibrahim, 1 night trip, Jan 16, 2020

    Verified Hotels.com guest review

See all 172 reviews