Hyatt Regency Dubai Creek Heights Residences

Photo gallery for Hyatt Regency Dubai Creek Heights Residences

Primary image
Pool
Living room
Living room
Room

Overview of Hyatt Regency Dubai Creek Heights Residences

Hyatt Regency Dubai Creek Heights Residences

Hotel with 2 restaurants, near Dubai Creek

8.2/10 Very Good

204 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Kitchenette
Map
20th Street, Dubai Healthcare City, Dubai
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Pool bar
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Children's club (free)
  • Kitchenette
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

What's nearby

  • In Bur Dubai
  • Dubai Creek - 15 min walk
  • City Centre Deira - 43 min walk
  • BurJuman Mall - 15 min drive
  • Dubai World Trade Centre - 7 min drive
  • Al Ghurair Centre - 15 min drive
  • Dubai Cruise Terminal - 15 min drive
  • Gold Souk - 25 min drive
  • La Mer - 17 min drive
  • Dubai Fountain - 14 min drive
  • Dubai Mall - 13 min drive

Getting around

  • Dubai Intl. Airport (DXB) - 15 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 38 min drive
  • Al Maktoum Intl. Airport (DWC) - 43 min drive
  • Health Care City Station - 12 min walk
  • Oud Metha Station - 22 min walk
  • Airport drop-off service

About this property

Hyatt Regency Dubai Creek Heights Residences

Putting you within a 10-minute drive of Dubai World Trade Centre and Dubai Aquarium & Underwater Zoo, Hyatt Regency Dubai Creek Heights Residences features a free kids' club and offers airport drop-off service (available 24 hours) for AED 195 per vehicle. You can visit the spa to be pampered with massages, body wraps, or mani/pedis, and Sufra, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. There are 2 outdoor pools, a poolside bar, and in-room conveniences like washing machines and refrigerators. The pool and helpful staff get good marks from fellow travelers. The property is just a short walk to public transportation: Health Care City Station is 12 minutes away.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Hungarian, Italian, Korean, Portuguese, Romanian, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 405 rooms
  • Arranged over 43 floors

Arriving/Leaving

  • Check-in time from 3 PM - 3 PM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Onsite valet parking (AED 50 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • 2 coffee shops
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Babysitting (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes
  • Yoga classes

Working away

  • Business center
  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • 2 outdoor pools
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • Arabic
  • Chinese (Mandarin)
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Hungarian
  • Italian
  • Korean
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Ukrainian

Room amenities

Be entertained

  • IPod docking station
  • 52-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Washing machine

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

NYSA Spa has 8 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath and a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Sufra - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
La Tablita - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Market24 - This café specializes in international cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15 per accommodation, per night
  • Gala Dinner on 31 December per adult: AED 1,200.00
  • Gala Dinner on 31 December per child: AED 600.00 (from 6 to 12 years old)
  • Gala Dinner on 31 December per adult: AED 1200
  • Gala Dinner on 31 December per child: AED 600 (from 6 to 12)

Optional extras

  • Buffet breakfast is offered for an extra charge of AED 136 for adults and AED 65 for children (approximately)
  • Airport shuttle service is offered for an extra charge of AED 195 per vehicle. Maximum occupancy 2

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 115.5 per day
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Valet parking costs AED 50 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Creek Heights Residences
Hotel Hyatt Regency Dubai Creek Heights Residences Dubai
Dubai Hyatt Regency Dubai Creek Heights Residences Hotel
Hotel Hyatt Regency Dubai Creek Heights Residences
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel
Hyatt Regency Dubai Creek Heights Residences Dubai
Hyatt Regency Dubai Creek Heights Residences Hotel Dubai

Frequently asked questions

Overall score and ratings

8.2

Very Good

8.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

6/10 Good

Great building, average service
From the moment of arriving at check-in until last day, I rarely saw a smile. They are also very stingy with amenities in the room. No bathrobes, no toothbrush, really poor quality towels, only 1 glass in an apartment room. Overall, a great building with average service
Ali, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

My Stay at Hyatt Regency Dubai Creek
Well I enjoyed my stay at Hyatt Regency. My room was as expected from the pictures I have seen prior to booking. But two area the hotel management have improve is first staff friendliness a lot of times the employees would work pass you without greetings and secondly the breakfast there’re a lot of options per say but almost all the times the varieties are mostly concentrated to the south asian continent and as an international hotel that welcomes guest from all over the world that has to change. Apart from that I enjoyed my stay. And I wouldn’t mind visiting again.
9-night family trip
Verified Hotels.com guest review

8/10 Very Good

rawan, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

Hyatt dubai creek
it was a good stay
Georges, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

mohammed, 4-night trip
Verified Expedia guest review

8/10 Very Good

Very spacious apartments with cleaning service daily! The rooms are nice and new. Breakfast buffet is great with plenty of options and a menu that changes daily. Apartment room has dishwasher, full kitchen, washer and dryer combo unit. There is no dishwasher or washing detergent provided so you will need to buy or bring your own. Bottled water is free and provided daily per your request. Several pharmacies are nearby within walking distance, as well as a convenience store in the lobby and within walking. We took Uber or taxi's everywhere; there is always a taxi available in the lobby. Metro stop is nearby about an 8 minute walk. Main issue is a SLOW ELEVATOR. There are only 4 elevators that serve all the floors but they are slow speed elevators. During peak hours, expect to spend 10minutes waiting and traveling in the elevators.
Emily, 14-night family trip
Verified Expedia guest review

6/10 Good

mohammad, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

HAMED, 1-night trip
Verified Expedia guest review

10/10 Exceptional

iman, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent service, room service was excellent, breakfast buffet was the best we ever had, provided unlimited water bottles for drinking during our stay, will definitely be staying again on our next visit. 3 bedroom apartment was spacious and comfortable with all the amenities, washer and dryer worked well. Room service was excellent, tried all the food and could eat it everyday! Coffee was also superb. Can’t rave enough. Just a Gem!!!
Jahanzeb, 6-night family trip
Verified Expedia guest review