June 19, 2021
Very Poor services hotel.
The servuces at d hotel were beliw expectation. The breakfast is far beliw standard. The staff are not trustworthy as they initially denied any relationships with the booking agency I used, including the payment I made until I shiwed them the receipt. I paid for extra breakfast but that was denied me by the hotel staff. The standard rate with breakfast for the room type I chosewasN18,000.00 but I paid $42.90 which was about N21600 when converted to naira, but was still denied the 2nd breakfast. The bathroom water was running like drops. The accessories were fast deteriorating and no effort is being made to fix them. Infact, I had to make a choice of rooms after being shown about 5 rooms, still quality was very bad. The Air conditioner was horrible. I sweated through the night, thus did not get the desired sleep and rest I badly needed.
NWAGHA, 1-night business trip
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