2/10 Poor
February 3, 2020
Ants infestation
We arrived late because of delayed flights in Manila. The hotel arranged us a van pick up at the airport as soon as we arrive the check in was a breeze although they don’t have a machine for credit card payments so we have to pay cash. The location of the hotel is not walking distance to the Alona beach you would have to take a tricycle or a van to go back and forth. Since we arrived late we decide to leave our suitcase and go find food in Alona when we get back to our room we found out our room was infested with ants. Like ants crawling everywhere on the ceiling and on our suitcase. We didn’t notice this as first as we got our keys out our suitcase and left to find food. We tried to be transferred but the only worker available who was kind to assist us was the security guard we could not transfer rooms as there is no hotel worker except the security guard who can’t transfer us to any of the rooms. We left and find a different hotel despite paying this hotel for 3 nights for 2 rooms.
Richard
Richard, 2-night trip
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