First incident was at the check-in, I was politely waiting in line and got greeted with a harsh demand for passport/ID.
Second incident was I was having a concall in room, and the hotel called but I don’t have time to answer. On my door I placed a Do Not Disturb sign because I was busy. They came to the door, ignored the sign and started knocking for a minute, I got so fedup that I need to pause everyone in the meeting to answer the door even with a Do Not Disturb sign.
The place is in good location but the people running the place are rude and idiotic!!!!!