See all properties
Save

Hotel Kavia

3.0 star property
3-star hotel in Cancun with outdoor pool and restaurant

Choose dates to view prices

Hotel Kavia

Photo gallery for Hotel Kavia

Front of property
Pool
1 bedroom, minibar, in-room safe, desk
Daily continental breakfast (MXN 50 per person)
Business center

Overview of Hotel Kavia

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Restaurant
  • Bar
  • Air conditioning
  • Free WiFi
  • Free parking
Map
Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
Feel at home
  • Children stay free
  • Private bathroom
  • Separate bedroom
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

View all photos for Standard Double Room, 1 King Bed, Ensuite, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, Ensuite, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Private Bathroom, City View

1 bedroom, minibar, in-room safe, desk

Standard Double Room, 2 Double Beds, Private Bathroom, City View

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Balcony, Tower

1 bedroom, minibar, in-room safe, desk

Superior Room, Balcony, Tower

  • 40 sq m
  • City view
  • Sleeps 6
  • 2 King Beds

About this area

What's nearby

  • In Downtown Cancun
  • Plaza 28 - 2 min drive
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Ultramar Ferry Puerto Juárez - 6 min drive
  • Playa Tortugas - 8 min drive
  • Cancun Mall - 7 min drive
  • Langosta Beach - 7 min drive
  • Tortuga Beach - 12 min drive
  • Forum Beach - 15 min drive
  • Cancun Convention Center - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • Rolandi's - 7 min walk
  • Patravali - 10 min walk
  • Du Mexique - 11 min walk
  • Irori - 14 min walk
  • Dharma Vegetariano - 7 min walk
Map

About this property

Hotel Kavia

When you stay at Hotel Kavia, you'll be 2.4 mi (3.9 km) from Ultramar Ferry Puerto Juárez and 4.8 mi (7.7 km) from Tortuga Beach. After splashing around at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A poolside bar and a terrace are other highlights.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 50 per person

Renovations and closures

The following facilities or services will be unavailable from September 6 2023 to October 6 2023 (dates subject to change):
  • Swimming pool

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Kavia Cancun
Kavia Cancun
Hotel Kavia Hotel
Hotel Kavia Cancun
Hotel Kavia Hotel Cancun

Frequently asked questions

Does Hotel Kavia offer free cancellation for a full refund?
Yes, Hotel Kavia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Kavia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Kavia?
Yes, there's an outdoor pool. The pool will be unavailable from September 6 2023 to October 6 2023 (dates subject to change).
Are pets allowed at Hotel Kavia?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Kavia?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Kavia?
You can check in from 3 PM - 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Kavia?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
What is there to do at Hotel Kavia and nearby?
Hotel Kavia has an outdoor pool.
Are there restaurants at or near Hotel Kavia?
Yes, there's an onsite restaurant.
Does Hotel Kavia have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel Kavia like?
Hotel Kavia is a short 15-minute walk from Plaza 28 and 4 minutes' walk from Benito Juarez Municipal Building.

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Elvira M, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Quality stay in city center for a budget price!
The staff were just lovely - extremely friendly. The place was clean, room had safe, microwave, small fridge with freezer, TV with Roku, and remote-control AC, great location. Swimming pool was basic but did the job. I wanted to stay in the center of the city with a budget price & to really experience Mexican culture. I lucked out by picking Hotel Kavia - only two blocks from Park Las Palapas where on one weekend I was able to see a K-Pop concert, watch a clown show, browse the market stalls selling a variety of goods and eat at one of the many traditional Mexican food stands. The Cancún buses are great to get further afield or to get down to the hotel zone to enjoy the beaches - just 12 pesos per trip. The R1 bus to the beach was only a couple of minutes walking distance from the hotel and ran regularly taking only about 20 minutes to get to the Hotel Zone beach. Any concern I had that the area might not be as safe as the hotel zone was quickly dismissed - the neighborhood was walkable and I always felt comfortable even later at night. Lots of families walking around. I highly recommend the hotel if you looking for an affordable place to stay and it provides all the basics and more, as well as a central location. Would definitely stay there again!
Richard, 2-night trip
Verified Hotels.com guest review

2/10 Poor

William, 1-night trip
Verified Expedia guest review

2/10 Poor

Surinder, 6-night trip
Verified Expedia guest review

4/10 Fair

We were given just a sheet the first night we had to ask for covers. The safe didnt work so we had to wait for someone to come fix it either after 11pm or the next day. One night the lights went off on the whole building so we had no electricity. The next morning we didnt have water. Overall I feel that the reviews and rating were misleading for us. The staff was nice even though the experience was disappointing.
Vanessa, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Exceeded all expectations!!! I stayed three nights at the grand oasis palm resort where I paid 1700.00! Worst experience ever! Rude staff horrible food no clean towels! It was a nightmare! I left the resort found kavia and would definitely stay at this property my next visit to Mexico! Very clean huge rooms nice and cold!
EUNICE, 1-night family trip
Verified Expedia guest review

2/10 Poor

Everything ok for the price rude staff except for restaurant waitress if you like to rest this is not a place for you to much going on during the night and morning with clubs around windows dont lock bathrooms missing windows water sometimes is hot if you are lucky toilets are not close to the wall if you try to lean backwards it will definitely break and they will charge you for it 2000 mx pesos property claims its a smoke free hotel but most of the rooms smell alot like cigarettes smoke and the dog infront of the property its a plus never shuts up always barking and you can hear it throughout the whole hotel.. stayed 3/7/23- 3/15/23
Mario, 8-night trip
Verified Expedia guest review

2/10 Poor

Elevator was not working and they only had one. No wifi, service was very bad. Safe did not work and it took
Rebeca, 3-night trip
Verified Expedia guest review

2/10 Poor

Sasha Gay, 2-night trip
Verified Expedia guest review