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All properties in Arusha, Arusha Region, Tanzania
1 room, 2 adults

Palace Hotel Arusha, Arusha, Tanzania

4-star4 stars
Makongoro Road, Arusha, Arusha Region, Tanzania

4-star Arusha hotel with restaurant, connected to the convention center
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Very Nice staff. Room needs refreshing but comfortable bed.Jan 28, 2020
  • The staff were pleasant. They helped out with our baby while we ate breakfast. The…Jan 3, 2020

Palace Hotel Arusha, Arusha, Tanzania

from P5,173
  • Standard Room, 1 Double Bed, Non Smoking, City View
  • Deluxe Suite, 1 Queen Bed, Non Smoking
  • Deluxe Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Executive Room, 1 Queen Bed, Non Smoking
  • Studio, 1 Double Bed, Non Smoking

What’s around Palace Hotel Arusha, Arusha, Tanzania

Landmarks

  • Heart of Arusha
  • Arusha Clock Tower - 3 min walk
  • Arusha International Conference Centre - 5 min walk
  • Maasai Market and Curios Crafts - 9 min walk
  • Arusha Declaration Monument - 10 min walk
  • Sheikh Amri Abeid Memorial Stadium - 15 min walk
  • Arusha Golf Course - 23 min walk
  • Njiro Complex - 3.2 mi / 5.1 km

Getting around

  • Kilimanjaro (JRO-Kilimanjaro Intl.) - 68 min drive
  • Arusha (ARK) - 20 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms

Arriving/leaving

  • Check-in time 11:00 AM-midnight
  • Check-out time is 10:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking on site

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 3
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
  • Fireplace
  • Individually decorated
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast and dinner.

Palace Hotel Arusha, Arusha, Tanzania’s small print

Also known as

  • Palace Arusha
  • Palace Hotel Arusha Hotel
  • Palace Hotel Arusha Arusha
  • Palace Hotel Arusha Hotel Arusha

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.5 per person, per night

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of USD 60 per vehicle (one-way)

Airport shuttle service for children costs USD 0

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Palace Hotel Arusha, Arusha, Tanzania

  • Does Palace Hotel Arusha offer free cancellation for a full refund?
    Yes, Palace Hotel Arusha does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Palace Hotel Arusha?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Palace Hotel Arusha?
    Yes, there's free self parking.
  • Are pets allowed at Palace Hotel Arusha?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Palace Hotel Arusha?
    You can check in from 11:00 AM to midnight. Check-out time is 10:30 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Palace Hotel Arusha?
    Yes, there's an onsite restaurant that serves local and international cuisine.
  • Is airport shuttle service offered by Palace Hotel Arusha?
    Yes, an airport shuttle is available. The charge is USD 60 per vehicle one-way.

Recent reviews

Good 7.6 From 22 reviews

Very good 8.0
Weekend in Arusha
Nice large room, close to the market and local businesses. Walking distance to a park, museum, market and local places to eat. Be careful of local street vendors pretending to be selling their own art, it’s overpriced and definitely not original. Used the tour company in the lobby and they were very helpful.
Lisanne, ie3 night trip
Fair 4.0
Not so good as air conditioning & wifi not working in the room.
Gulammehdi, gb1 night romance trip
Very good 8.0
호텔은 비교적 깨끗하나 창문의 방충방이 부실하여 환기를 할 수가 없었습니다(모기가 들어와서 해충작업을 함) 또 외부에 식당이 없어서 불편함이 있음
seokjoo, kr3 night business trip
Fair 4.0
Not satisfied...
The location is very good, but anything else? The wifi connection was weak while the machine was just outside of the room. The staffs especially at the restaurant are almost not cheerful. In addition, I ordered the coffee there, but why taste cinnamon? You might not wash the dishes carefully? From my experiences, this hotel never worth the price.
jp4 night trip
Very good 8.0
gb5 night business trip
Very good 8.0
Niels Bruun, us1 night family trip
Good 6.0
seokjoo, kr3 night business trip
Exceptional 10.0
olena, us3 night trip
Very good 8.0
Michael, usFamily trip
Very good 8.0
Michael, us1 night romance trip

Palace Hotel Arusha, Arusha, Tanzania

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