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Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Photo gallery for Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Exterior
Indoor pool, seasonal outdoor pool, cabanas (surcharge), sun loungers
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Private kitchen

Overview of Novotel Ambassador Seoul Dongdaemun Hotels & Residences

VIP Access
UNESCO Sustainable Travel Pledge

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

4.5 star property
Luxury hotel with 2 restaurants, near Dongdaemun Design Plaza

8.8/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
238 Euljiro, Jung Gu, Seoul, KR, 04561
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free shopping center shuttle
  • Fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Pool bar
For families
  • Children stay free
  • Free cribs/infant beds
  • Playground on site
  • Children's club (free)
  • Refrigerator
  • Private bathroom

Room options

About this area

What's nearby

  • In Jung-gu
  • Dongdaemun History and Culture Park - 4 min walk
  • Namdaemun Market - 34 min walk
  • N Seoul Tower - 40 min walk
  • Bukchon Hanok Village - 40 min walk
  • Gyeongbok Palace - 42 min walk
  • Myeongdong Street - 6 min drive
  • Namsan Park - 2 min drive
  • Seoul City Hall - 3 min drive
  • Korea University - 4 min drive
  • Gwanghwamun - 4 min drive

Getting around

  • Gimpo Intl. Airport (GMP) - 21 min drive
  • Incheon Intl. Airport (ICN) - 57 min drive
  • Suseo Station - 15 min drive
  • Haengsin Station - 20 min drive
  • Anyang Station - 24 min drive
  • Dongdaemun History and Culture Park Station - 5 min walk
  • Euljiro 4-ga Station - 7 min walk
  • Jongno 5-ga Station - 9 min walk
  • Free area shuttle
  • Free shopping center shuttle

Restaurants

  • Sulbing Dongdaemun - 2 min walk
  • Gostiny Dvor - 3 min walk
  • Fortune - 4 min walk
  • Samarkand - 4 min walk
  • Lotteria - 5 min walk

About this property

Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Novotel Ambassador Seoul Dongdaemun Hotels & Residences puts you just a 5-minute drive from Gyeongbok Palace and features a rooftop terrace and a free kids' club. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Food Exchange, one of 2 restaurants, which serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers like that it's just a short walk to public transportation: Dongdaemun History and Culture Park Station is 5 minutes away and Euljiro 4-ga Station is 7 minutes.

Languages

Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of CESCO (S. Korea)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 523 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 19
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • A scheduled inspection will take place at this property on the first Tuesday of every month. During this time, guests will not be able to access the fitness facility, indoor and outdoor pool, or children's club.
  • Access to the fitness facility, indoor and outdoor pool, and children's club is limited and available by reservation only. Access is available on a first-come, first-served basis.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • One child (15 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Free offsite parking within 1640 ft

Offsite

  • Free area shuttle within 3 kilometers
  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Free local shuttle
  • Playground
  • Children's menu
  • Lifeguard on site

Working away

  • Business center
  • 4 meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • Built in 2018
  • ATM/banking
  • Rooftop terrace
  • Fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Spa tub

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Korean

Room amenities

Be entertained

  • 55-inch TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Extra futon (surcharge)

What to enjoy

  • Heated floors

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired Internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an indoor public bath (no minerals).

Dining

Food Exchange - This buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
The Deli - This delicatessen serves brunch and light fare. Open daily.
Gourmet Bar - This lobby lounge serves light fare only. Open daily.
Roof Top Bar - Onsite rooftop bar. Reservations are required. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of KRW 49500 for adults and KRW 24750 for children (approximately)
  • Futon beds are available for KRW 33000 per night

Renovations and closures

The following facilities or services will be unavailable from December 6 2022 to December 6 2022 (dates subject to change):
  • Children's club
  • Fitness facilities
  • Swimming pool
The following facilities will be closed during the winter:
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for KRW 55000.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM
  • The outdoor pool closes for the season in November
  • Guests under 16 years old are not allowed in the health club or fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; reservations are required for some onsite facilities.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CESCO (S. Korea) and ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Guests must be at least 20 years old to access the seasonal, rooftop outdoor pool. The rooftop pool is open 9 AM-6 PM on Thursday and Friday, and 9 AM-7:30 PM on Saturday and Sunday; the rooftop pool is closed Monday-Wednesday.

Also known as

Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Novotel Ambassador Seoul Dongdaemun Hotels Residences
Novotel Ambassador Seoul Dongdaemun Hotels Hotel
Novotel Ambassador Dongdaemun Hotels Hotel
Novotel Ambassador Seoul Dongdaemun Hotels
Novotel Ambassador Dongdaemun Hotels
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Hotel
Novotel Ambassador Seoul Dongdaemun Hotels & Residences Seoul
Hotel Novotel Ambassador Seoul Dongdaemun Hotels & Residences

Frequently asked questions

Does Novotel Ambassador Seoul Dongdaemun Hotels & Residences offer free cancellation for a full refund?
Yes, Novotel Ambassador Seoul Dongdaemun Hotels & Residences does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
As of December 9, 2022, prices found for a 1-night stay for 2 adults at Novotel Ambassador Seoul Dongdaemun Hotels & Residences on January 3, 2023 start from P 7,184, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM. The pool will be unavailable from December 6 2022 to December 6 2022 (dates subject to change).
Are pets allowed at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Sorry, pets aren't allowed.
Is parking offered on site at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
You can check in from 3:00 PM - anytime. Check-out time is noon.
Is there an onsite casino at Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
No, this hotel doesn't have a casino, but Seven Luck Casino Millennium Seoul Hilton Branch (4-min drive) is nearby.
What is there to do at Novotel Ambassador Seoul Dongdaemun Hotels & Residences and nearby?
Novotel Ambassador Seoul Dongdaemun Hotels & Residences has 2 bars and an indoor pool, as well as a spa tub and a fitness center.
Are there restaurants at or near Novotel Ambassador Seoul Dongdaemun Hotels & Residences?
Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Fortune (4-min walk), Samarkand (4-min walk), and Lotteria (5-min walk).
What's the area around Novotel Ambassador Seoul Dongdaemun Hotels & Residences like?
Novotel Ambassador Seoul Dongdaemun Hotels & Residences is in Jung-gu, a short 5-minute walk from Dongdaemun History and Culture Park Station and 4 minutes' walk from Dongdaemun History and Culture Park. Travelers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.0/10

Cleanliness

8.9/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Amazing stay
Location was fantastic - just 5-10 mins walk to the Dongdaemun History and Culture Park station (which is an interchange of 3 subway lines). Right outside the hotel is an entrance to the underground mall leading to the subway, which we hardly used as we couldn’t resist every opportunity to wander through the fantastical Dongdaemun Design Plaza en route to the station. The hotel is surrounded by amazing food and (late night!) shopping options and is also just 10 mins walk from the Heunginjimun Gate entrance of the Hanyangdoseong trail. Rooms were very clean and comfortable and we appreciated being able to open the windows to enjoy the crisp autumn air. Facilities were also excellent - really well-equipped gym and TWO pools. We particularly enjoyed the rooftop pool and the hot tub. Service was efficient and thoughtful. Upon noticing that we had been using the in-room Nespresso machine, the housekeeper ensured that we had extra capsules every time the room was cleaned. We didn’t have swimming caps (which are required in Seoul for indoor pools) and the staff were quick to offer alternatives so we didn’t have to purchase some just to use the pool. They also allowed us to use the facilities to freshen up after our flight before our room was ready. Overall, an excellent property that we will definitely return to.
Rich, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

It was very convenient and the service was good. The first day the sink was clogged and they came in ten minutes to fix.
Dale, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kei, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Seungmee, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Booked this hotel because the pool looked amazing in the pictures. They do have a nice outdoor pool. But you need to make a reservation for a time slot only per day (for 80 minutes) when you can use the pool. Too many people for a small outdoor pool, so I understand why they have this system but why does this pool have about 20 sunbathing chairs only while they allow more than 50 people at the same time? The size of the pool itself can't accommodate more than 20 people, but there are so many people packed that it looked like a bathtub rather than a pool. And funny nobody actually checked the reservation at the entrance to the pool so who knows maybe some people snuck in the pool without making a reservation. Breakfast, again, has this system that you need to choose one of the four time slots to determine what time you can enter the breakfast restaurant. Having stayed in many 4-5 star hotels in Seoul, this breakfast place, by far, is the most chaotic place with the most limited food option. The layout is just strange, as well. There are 3-4 food stations separated from each other in a narrow hall and the tables are located closely to each other in between so you have to wade through the myriads of tables and people to get what you want. In conclusion, it is painfully obvious that this place is struggling with too many guests with too little resource and space. I know so many better Seoul hotels I could've booked with the money I spent on this one. Never again.
Wonwoo, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Great view and facilities.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

Hana, 2-night trip
Verified Expedia guest review

8/10 Very Good

The location was great. Very close to shopping, restaurants, etc. Facility was clean and service was good. I only took off a point because the room was so small. We had no space to store our clothes and felt very cramped in the room. I don't think I could have stayed more than a couple of days there.
Hannah, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great!!
Everything was amazing. The premier suite is lovely , breakfast is so good! And the lounge was great as well! Highly recommended. The location is so so, but convenient.
avraham, 3-night trip
Verified Hotels.com guest review