Trademark Hotel

Photo gallery for Trademark Hotel

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Rooftop pool
Rooftop pool
Terrace King Room | Terrace/patio
Trademark Suite Room | Room

Overview of Trademark Hotel

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Trademark Hotel

4.0 star property
4-star hotel with full-service spa, connected to a shopping center, near Village Market

8.8/10 Fabulous

133 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • In-room childcare
  • Children's club
  • 24-hour business center
  • Airport drop-off service
For families
  • Children stay free
  • Playground on site
  • In-room childcare (surcharge)
  • Children's club (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

Choose dates to view prices

About this area

What's nearby

  • In Gigiri
  • Thika Road Mall - 37 min drive
  • Nairobi National Park - 42 min drive

Getting around

  • Nairobi (WIL-Wilson) - 36 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 48 min drive
  • Syokimau Station - 47 min drive
  • Syokimau SGR Railway Station - 47 min drive
  • Nairobi Station - 49 min drive
  • Airport drop-off service

About this property

Trademark Hotel

4-star family-friendly hotel in the heart of Gigiri
You can look forward to an airport drop-off service, a rooftop terrace, and an art gallery on site at Trademark Hotel. Treat yourself to reflexology, a body treatment, or a massage at the onsite spa. Be sure to enjoy a meal at Harvest, the onsite restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
Additional perks include:
  • Swimming pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), an outdoor pool, and a front desk safe
  • Concierge services, massage treatment rooms, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Trademark Hotel have comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers, and fans

Languages

English, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert)

Social distancing

Contactless check-in
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 216 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from noon - 5:30 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport drop off on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free
  • Children's club (surcharge)
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games

What to do

  • Helicopter/airplane tours
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Languages

  • English
  • Swahili

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Harvest - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 21 for adults and USD 11 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from September 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property accepts credit cards, debit cards and cash.

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel offer free cancellation for a full refund?
Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Trademark Hotel?
As of October 4, 2022, prices found for a 1-night stay for 2 adults at Trademark Hotel on October 15, 2022 start from P 7,190, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Trademark Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Trademark Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 6:00 PM.
Are pets allowed at Trademark Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Trademark Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Trademark Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 60 per vehicle.
What are the check-in and check-out times at Trademark Hotel?
You can check in from noon - 5:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.
What is there to do at Trademark Hotel and nearby?
Onsite recreation at Trademark Hotel includes helicopter/airplane tours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a fitness center and an arcade.
Are there restaurants at or near Trademark Hotel?
Yes, there's an onsite restaurant, Harvest. The dining venue will be unavailable from September 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Mugg and Bean (3-min walk), Osteria Gigiri (3-min walk), and Jiko (6-min walk).
What's the area around Trademark Hotel like?
Trademark Hotel is in Gigiri, a short 3-minute walk from Village Market and 15 minutes' walk from United Nations Office at Nairobi. Travelers say this hotel is in a good location.

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Helge M., 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veera Konakalla
It was great experience and wonderful hospitality received from staff, food was delicious. Overall had great experience.
Veerabhadra Rao, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Jan Sebastian, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Dragana, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karanja, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I have stayed at Trademark hotel several times. It provides excellent accommodations and easy access to the Village Market mall.
Douglas, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

vitalis, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

It’s a nice place to stay right in the middle of a popular mall with many banks, restaurants and taxi services at your service. Staff is quite friendly too.
Margaret, 1-night business trip
Verified Orbitz guest review

2/10 Poor

The hotel and the room was extremely poor - the side tables had weird sticky stuff on it - nor did I get a resort credit or a room upgrade
Arham, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Monica, 1-night trip
Verified Hotels.com guest review