Hotel Umu

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Overview of Hotel Umu

Hotel Umu

3.0 star property
3-star Santarem hotel with bar/lounge

8.0/10 Very Good

52 verified guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
The price is P3,473
Price available on 25/05/2022
Avenida Bernardo Santareno, Santarem
Main amenities
  • 67 guestrooms
  • Daily housekeeping
  • Fitness center
  • Bar/lounge
  • Room service
  • Business center
  • 2 meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Santarem Station - 4 min drive
  • Azambuja Station - 28 min drive
  • Espadanal da Azambuja Station - 33 min drive
  • Airport shuttle (surcharge)

About this property

Hotel Umu

A great choice for a stay in Santarem, Hotel Umu features an airport shuttle. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. A terrace and a garden are other highlights, and all rooms offer deep soaking tubs and flat-screen TVs. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Portugal)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms


  • Check-in time starts at 3:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking on site


  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast on weekday mornings 7:30 AM–10 AM
  • Bar/lounge
  • Room service (limited hours)

Taking the kids

  • Children stay free

Working away

  • Business center
  • 2 meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Garden
  • Terrace
  • Fitness center


  • Elevator
  • Wheelchair-accessible parking

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for EUR 19.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Portugal).


Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards.

Also known as

Hotel Umu Santarem
Umu Santarem
Hotel Umu Hotel
Hotel Umu Santarem
Hotel Umu Hotel Santarem

Frequently asked questions

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Marek, 1-night trip
Verified guest review

8/10 Very Good

This was a fine place to stay. It was a little out of the core area of the city and required some hill climbing or a 6€ cab fare into the old town, and a longer ride to the train station. However, this hotel offered a more competitive room price to make up for the less convenient location.
Eldo, 2-night trip
Verified Expedia guest review

8/10 Very Good

nice stay
luis, 6-night family trip
Verified guest review

8/10 Very Good

A great place to stop over in Santarem!
It was a lovely hotel, with dining options close by (check out the restaurant XPTO next door -- delicious and friendly). The hotel breakfast was also really nice. The beds were a little stiff and old, but it didn't bother us. The room was very clean and comfortable.
Gregory, 1-night trip
Verified guest review

8/10 Very Good

some improvements needed but overall good
The staff was very helpful, the breakfast was quite diversified and complet, my only dislike is the Windows are not double glass so you hear all noises, the doors have no good insulation so you could listen everything even from other rooms which affected my quality of stay. If this details are improved and the bathroom modernised it has all chances to be a 8+ hotel. Might stay again if needed due to closeness to hospital and due to its budget price.
1-night business trip
Verified guest review

10/10 Exceptional

7-night trip
Verified Ebookers guest review

8/10 Very Good

M, 2-night trip
Verified guest review

8/10 Very Good

Good for one night but no restaurant.
keith, 1-night business trip
Verified guest review

6/10 Good

Staff were excellent - very friendly and helpful. Room was very basic, so I felt overpriced for what it was, and clearly not one of the rooms featured in the listing. Breakfast was average but the coffee was unpleasant. However, a good location for my needs
2-night business trip
Verified Expedia guest review

8/10 Very Good

Parking on site. Balcony appreciated. A little out of town but still quite accessible. Supermarket nearby.
Don, 2-night trip
Verified Expedia guest review