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Rakuyu

Photo gallery for Rakuyu

Front of property - evening/night
View from room
View from room
In-room safe, free WiFi
In-room safe, free WiFi

Overview of Rakuyu

Rakuyu

3.5 star property
Suburban ryokan within easy reach of Lake Kawaguchi

9.2/10 Superb

268 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Onsen
Map
1182,ASAKAWA,FUJIKAWAAGUCHIKO-CHO, Fujikawaguchiko, Yamanashi, 401-0303

Room options

About this area

Getting around

  • Fujisan station - 4 min drive
  • Kawaguchiko station - 11 min walk
  • Fujiyoshida Gekkoji Station - 12 min drive

Restaurants

  • Kawaguchiko Cheesecake Garden - 3 min walk
  • Lake Side Cafe Ku - 6 min walk
  • Tempura Ninjia - 8 min walk
  • Fujinokura - 10 min walk
  • Hoto Fudo - 11 min walk

About this property

Rakuyu

At Rakuyu, you'll be within a 10-minute drive of Lake Kawaguchi and Fuji-Q Highland. You'll have free perks like WiFi and self parking. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - 10:00 PM
  • Minimum check-in age - 15
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 2:00 PM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Children under 7 years old are not allowed at this property.
  • Guests booked in Breakfast Included or Room Only rates who wish to receive dinner during their stay must contact this property 3 days in advance to pre-book it. Guests must check in by 7 PM to receive dinner.
  • Guests with dietary restrictions or food allergies should contact this property in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15

Children

  • Children (6 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Kaiseki meal
  • Water dispenser

Services

  • Front desk (limited hours)
  • Luggage storage

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Languages

  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Turndown service

Freshen up

  • Partially open bathroom
  • Shower only
  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Tatami (woven mat floors)

Special features

Spa

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Pool, spa, & gym (if applicable)

  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

<p>The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. </p><p>Guests can rest easy knowing there's a smoke detector on site. </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property. </p><p>This property accepts credit cards and cash.</p>

Also known as

Rakuyu Inn Fujikawaguchiko
Rakuyu Inn
Rakuyu Fujikawaguchiko
Rakuyu Ryokan
Rakuyu Fujikawaguchiko
Rakuyu Ryokan Fujikawaguchiko

Frequently asked questions

Does Rakuyu offer free cancellation for a full refund?
Yes, Rakuyu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Rakuyu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Rakuyu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Rakuyu?
Yes, there's free self parking.
What are the check-in and check-out times at Rakuyu?
You can check in from 3:00 PM - 10:00 PM. Check-out time is 10 AM.
Are there restaurants at or near Rakuyu?
Yes. Nearby restaurants include Lake Side Cafe Ku (6-min walk), Tempura Ninjia (8-min walk), and Fujinokura (10-min walk).
What's the area around Rakuyu like?
Rakuyu is a short 3-minute walk from Lake Kawaguchi and 4 minutes' walk from Mt. Fuji Panoramic Ropeway.

Reviews

9.2

Superb

9.1/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Erin, 2-night trip
Verified Hotels.com guest review

6/10 Good

a bit disappointed because there are still contraceptive packs left, so disgust. The hotel is located slightly up so it is a little difficult to park at night . for a public bath is quite good. The toilet is a little smelly. But breakfast is really good
1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

The onsen was amazing and for ladies, we were able to change yukata styles each day! The view was superb as well :) Thank you!
Fiona, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

You must try the food
If you’re staying here, you must book the dinner and breakfast option. The food is incredible and the whole experience is so special, it was our highlight from Japan. We really liked our traditional Japanese room and found the futons very comfortable. The only thing which we felt could have been updated was the shower but that’s a minor niggle.
Katherine, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Cool place with a great view. Definitely going to stay again
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Buche, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely getaway!
Amazing place to stay for a staycation. Staffs are nice and professional, they were really welling to made us felt the most welcome and warm. We are lucky for coming with great weather and fireworks. Would like to come back again for sure.
Wanchen, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

A larger complex at the top of a steep driveway. Rooms are compact with nice lake views (not Mt Fuji). Staff are friendly but most are not confident with English. Food is good - selection of Japanese dishes.
2-night romance trip
Verified Expedia guest review

8/10 Very Good

Nice view of the lake from the room and lobby café. Friendly staff and most of them speak / understand English.
Janice, 1-night family trip
Verified Expedia guest review