Sonesta Hotel Ibague

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Overview of Sonesta Hotel Ibague

Sonesta Hotel Ibague

3.5 star property
3.5-star hotel in Ibague with spa and outdoor pool

9.0/10 Superb

271 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
Map
Carrera 8 # 57-57 Centro comercial Acqua, Ibague, Tolima, 730007
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • 24-hour room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Elevator
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided

Choose dates to view prices

About this area

Getting around

  • Ibague (IBE-Perales) - 31 min drive
  • Airport shuttle (surcharge)

About this property

Sonesta Hotel Ibague

A great choice for a stay in Ibague, Sonesta Hotel Ibague features an airport shuttle and a rooftop terrace. Guests can be pampered with massages at the spa and grab a bite to eat at the restaurant. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 91 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, ZIVIA SPA. Services include massages.

The spa is open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (amount varies)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Sonesta Ibague
Sonesta Hotel Ibague Hotel
Sonesta Hotel Ibague Ibague
Sonesta Hotel Ibague Hotel Ibague

Frequently asked questions

Overall score and ratings

9.0

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

6/10 Good

Juan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ibague
Best hotel in Ibague
Alexis Ivan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place with a great view. But i have a room with no view
Jaime, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Amazing location for shopping and dining. Very comfortable and quiet hotel.
christian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

I think the best part of my stay was how well the staff treated us
Alonso, 2-night family trip
Verified Orbitz guest review

10/10 Exceptional

Sonesta Ibague
Excellent service . Breakfast was the best . Mauricio was awesome during breakfast.
Alexis Ivan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

This is a very nice property. Highly recommended in Ibague. The staff and service are outstanding. Many thanks to Diana, Jahner, Alberto, Wilmer, Luis Carlos, Jefferson among other excellent members of the hotel staff.
Fernando, 8-night romance trip
Verified Expedia guest review

8/10 Very Good

Note that there is no coffee maker in the room
Vikram, 1-night trip
Verified Expedia guest review