Banyan Tree Kuala Lumpur

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Outdoor pool
Outdoor pool
Outdoor pool
Sky Sanctuary Suite | Living area

Overview of Banyan Tree Kuala Lumpur

UNESCO Sustainable Travel Pledge

Banyan Tree Kuala Lumpur

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Pavilion Kuala Lumpur

9.4/10 Exceptional

190 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Bathtub
Map
02 Jalan Conlay, Kuala Lumpur, 50450
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • Massage/treatment rooms
  • Limo/town car service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
For families
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Choose dates to view prices

About this area

What's nearby

  • In Kuala Lumpur City Centre
  • Pavilion Kuala Lumpur - 1 min walk
  • KLCC Park - 9 min walk
  • Suria KLCC Shopping Centre - 12 min walk
  • Petronas Twin Towers - 15 min walk
  • Berjaya Times Square - 16 min walk
  • Kuala Lumpur Tower - 9 min drive
  • Petaling Street - 11 min drive
  • Merdeka Square - 12 min drive
  • Kuala Lumpur Sentral - 12 min drive
  • Mid Valley Megamall - 15 min drive

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive
  • Kuala Lumpur International Airport (KUL) - 49 min drive
  • Kuala Lumpur Pasar Seni Station - 4 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Masjid Jamek Station - 29 min walk
  • Raja Chulan Station - 6 min walk
  • Bukit Bintang Station - 10 min walk
  • Bukit Nanas Station - 16 min walk

About this property

Banyan Tree Kuala Lumpur

5-star luxury hotel in the heart of Kuala Lumpur City Centre
Close to Pavilion Kuala Lumpur and Petronas Twin Towers, Banyan Tree Kuala Lumpur provides dry cleaning/laundry services, 2 bars, and a gym. Indulge in a body scrub, a body treatment, and a massage at Banyan Tree Spa, the onsite spa. Enjoy al fresco dining and happy hour at the two onsite restaurants. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), limo/town car service, and a porter/bellhop
  • Meeting rooms, wedding services, and a front desk safe
  • Guest reviews speak highly of the location
Room features
All 55 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, highchairs, and electric kettles

Languages

Arabic, Chinese (Mandarin), Dutch, English, Italian, Japanese, Malay, Swedish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
At check-in, guests must provide a record of full COVID-19 vaccination
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Arabic
  • Chinese (Mandarin)
  • Dutch
  • English
  • Italian
  • Japanese
  • Malay
  • Swedish

Room amenities

Be entertained

  • 55-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Banyan Tree Spa has 4 treatment rooms including rooms for couples. Services include body scrubs and body treatments.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Dining

Horizon Grill - This steakhouse serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Vertigo - This rooftop bar serves light fare only. Happy hour is offered. Open daily.
Altitude - This bar serves light fare only. Open daily.
Bake By Banyan Tree - Onsite café. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Breakfast costs between MYR 120 and MYR 150 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Guests must contact this property in advance to reserve high chairs

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Children under 14 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

At check-in, guests must provide a record of full COVID-19 vaccination.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Also known as

Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel
Banyan Tree Kuala Lumpur Kuala Lumpur
Banyan Tree Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Does Banyan Tree Kuala Lumpur offer free cancellation for a full refund?
Yes, Banyan Tree Kuala Lumpur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Banyan Tree Kuala Lumpur?
As of September 28, 2022, prices found for a 1-night stay for 2 adults at Banyan Tree Kuala Lumpur on October 16, 2022 start from P 13,047, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Banyan Tree Kuala Lumpur?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Banyan Tree Kuala Lumpur?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Banyan Tree Kuala Lumpur?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Banyan Tree Kuala Lumpur?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Banyan Tree Kuala Lumpur?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Banyan Tree Kuala Lumpur and nearby?
Banyan Tree Kuala Lumpur has 2 bars and a spa, as well as an outdoor pool and a fitness center.
Are there restaurants at or near Banyan Tree Kuala Lumpur?
Yes, there are 2 onsite restaurants, featuring alfresco dining. Nearby restaurants include Suki-Ya (3-min walk), The Pressroom (4-min walk), and The Coffee Bean & Tea Leaf (4-min walk).
Does Banyan Tree Kuala Lumpur have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Banyan Tree Kuala Lumpur like?
Banyan Tree Kuala Lumpur is in Kuala Lumpur City Centre, a short 6-minute walk from Raja Chulan Station and 15 minutes' walk from Petronas Twin Towers. Travelers give top marks for the hotel's prime location.

Overall score and ratings

9.4

Exceptional

9.3/10

Cleanliness

9.5/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Fair

tik san, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome hotel to unwind and relax
Great hotel to relax and unwind. The ambience of the hotel is amazing and the staff so helpful. Had a great stay and really enjoyed the spa facilities and the excellent restaurant and bars. The views from the Vertigo bar are the cherry on top. The Retreat room is a really treat with lots of great touches and a epic shower room.
Krishna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

June, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

June, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Crystal, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Exclusive and not crowded
Choon Hiang, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Faultless
Sylvia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

10/10 nothing to be picked on! Very nice hotel and super accessible
Ching Yieng, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It's a very nice and comfortable experience in Banyan Tree. Especially the quality of the bed and pillow. I had my best sleep for the night. I was impressed with the toilet, spent my sweet time experimenting the buttons. The bath tub is of high quality and it's big enough for 2. The hotel is very thoughtful to prepare all amenities which you possibly needed for the stay. Eg: I needed bath bombs, they have bath powder ready beside the bath tub. The morning breakfast was awesome too. However, the downside was the Vertigo Bar. The service was not as good. Made a reservation but they did not let me take the good spot. There were tables which was empty and I requested for the seat. They said they will have to sort out the customers before deciding if we could take the spot. And they never came back to me. And that table was still empty when I left. Service was slow as well. Ordered satay and it came after 30 min or more. Never going back Vertigo. But overall it's a very positive experience and would definitely go back again for the stay.
Hooi Yin, 1-night romance trip
Verified Expedia guest review