Quality Inn And Suites

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Overview of Quality Inn And Suites

Quality Inn And Suites

2.5 star property
No-frills Carlsbad hotel with 24-hour fitness

8.4/10 Very Good

231 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
4200 National Parks Hwy, Carlsbad, NM, 88220
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station
  • Self-serve laundry
  • Meeting room
  • Picnic area
  • Barbecue grills
For families
  • Rollaway/extra beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Carlsbad Caverns National Park - 16 min drive

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 3 min drive

About this property

Quality Inn And Suites

A great choice for a stay in Carlsbad, Quality Inn And Suites is just 2 mi (3.3 km) from the airport. Guests can take a dip in the seasonal outdoor pool or visit the 24-hour fitness center for a workout. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning
  • Barbecue grills

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage


  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar in shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site


  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 15 to July 15:
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.0 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).


This property accepts credit cards. Cash is not accepted.

Also known as

Quality Inn Carlsbad
Quality Carlsbad
Quality Inn And Suites Hotel
Quality Inn And Suites Carlsbad
Quality Inn And Suites Hotel Carlsbad

Frequently asked questions

Does Quality Inn And Suites offer free cancellation for a full refund?
Yes, Quality Inn And Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Quality Inn And Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Quality Inn And Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn And Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn And Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn And Suites?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
What is there to do at Quality Inn And Suites and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes spelunking and hunting. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a picnic area. Quality Inn And Suites also has a garden.
Are there restaurants at or near Quality Inn And Suites?
Yes. Nearby restaurants include The Flume Restaurant (2.6 mi), Pizza Hut (3.2 mi), and Danny's BBQ (3.3 mi).

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



8/10 Very Good

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice Stay
At was in a good location, good value, good breakfast, comfortable bed
Samuel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Okay Hotel
An okay hotel for a couple of nights. Staff were very friendly and hotel location was great as far as visiting the caverns. Hallway was dirty in the evenings from the oil field worker’s bringing mud in with them. The free breakfast was free for a reason. Not sure you can find lower quality food and I was in the army.
James, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Sticky floors, stinky drains, pool closed, loud air conditioning unit, low water pressure,
Efrain, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Myles, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Unusable Pool
Extremely disappointed because they advertised a pool and that was a main reason for staying at the hotel. The pool was for my six year old to burn off energy after a long car ride. The pool was n no condition to be used. The water level was low, it’s color was brown and some trash was floating in the pool. You could see it was not used in quite some time. Very disappointing. False advertising as far as I am concerned.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great stay.
It was a great stay except their pool wasn’t working. The manager apologized for the pool, and said she had been trying to get someone out to fix it. Breakfast was great and I would recommend to stay there.
LaDawn, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gloria, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Kemberley, 2-night trip
Verified Hotels.com guest review

4/10 Fair

I thought this would be a good stay since all the reviews aren’t bad. Lady at check in was not friendly. It seemed like someone stayed in our room for the day. Trash under the bed, toilet paper just thrown. Weird stains on the bathroom wall. NO SHOWER CURTAIN. Hair in the bed. I’m glad we brought our own pillows because they were stained with make up. The bed seemed just thrown together.
Chris, 1-night family trip
Verified Hotels.com guest review