Ganesha Hotel

Photo gallery for Ganesha Hotel

Design Room, 1 King Bed, Private Bathroom, City View | Primary image
Design Room, 1 King Bed, Private Bathroom, City View | Balcony
Design Room, 1 King Bed, Private Bathroom, City View | Room
Design Room, 1 King Bed, Private Bathroom, City View | Room
Design Room, 1 King Bed, Private Bathroom, City View | Room

Overview of Ganesha Hotel

Ganesha Hotel

1-star property
City-center San Cristobal de las Casas hotel with restaurant

8.4/10 Very Good

41 verified guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Laundry facilities
  • Spa
Avenida 5 de mayo #4, San Cristobal de las Casas, CHIS, 29240
Main amenities
  • Daily housekeeping
  • Restaurant
  • Room service
  • Spa services
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Water dispenser
  • Laundry service
  • Self-serve laundry
  • Luggage storage
For families
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free toiletries

Room options

About this area

What's nearby

  • In Zona Centro

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive
  • Airport shuttle (surcharge)

About this property

Ganesha Hotel

Transformed hotel in the heart of Zona Centro, renovated in 2017
Consider a stay at Ganesha Hotel and take advantage of free full breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to a massage or other spa services. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • A water dispenser, luggage storage, and access to a nearby health club
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Ganesha Hotel offer amenities such as free WiFi.
More amenities include:
  • Rainfall showers and free toiletries


English, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 9 rooms
  • Arranged over 2 floors


  • Check-in time from 12:30 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 8:30 AM–noon
  • Restaurant
  • Room service
  • Water dispenser

What to do

  • Access to nearby health club
  • Hiking/biking trails nearby


  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Garden
  • Terrace
  • Spa services


  • Well-lit path to entrance


  • English
  • Portuguese
  • Spanish

Room amenities

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi


  • Daily housekeeping

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards.

Also known as

Ganesha 5 Mayo Hotel San Cristobal de las Casas
Ganesha 5 Mayo Hotel
Ganesha 5 Mayo San Cristobal de las Casas
Ganesha 5 Mayo
Ganesha 5 De Mayo San Cristobal De Las Casas
Ganesha 5 de Mayo
Ganesha Hotel Hotel
Ganesha Hotel San Cristobal de las Casas
Ganesha Hotel Hotel San Cristobal de las Casas

Frequently asked questions

Does Ganesha Hotel offer free cancellation for a full refund?
Yes, Ganesha Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ganesha Hotel?
As of October 6, 2022, prices found for a 1-night stay for 2 adults at Ganesha Hotel on November 1, 2022 start from P 1,968, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ganesha Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ganesha Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ganesha Hotel?
Sorry, there's no onsite parking at Ganesha Hotel.
Is airport shuttle service offered by Ganesha Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Ganesha Hotel?
You can check in from 12:30 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Ganesha Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy amenities like spa services, a garden, and access to a nearby health club.
Are there restaurants at or near Ganesha Hotel?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Praga bar (3-min walk), Hamburguesería La Central (3-min walk), and ViaVai (4-min walk).
What's the area around Ganesha Hotel like?
Ganesha Hotel is in Zona Centro, a short 3-minute walk from Regional Costume Museum and 3 minutes' walk from Mesoamerican Museum of Jade.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities



10/10 Exceptional

Muy a gusto el hotel
guillermo, 3-night trip
Verified guest review

2/10 Poor

Enelida, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

A must to visit
It's a small cozy place, really nice. You can rest and the privacy is awesome. I will go back on my next trip to San Cristobal. So close to downtown and the amenities that you won't miss anything. I loved their security measures and their room policies. I've found the place for me to stay.
Blanca, 3-night business trip
Verified guest review

10/10 Exceptional

Amazing Hotel concept
Amazing place, clean room and service. Really close to downtown.
Candelario, 1-night trip
Verified guest review

6/10 Good

My Review
It's a hostal, but it's relatively well kept, clean, and in a good area. I'm leaving a low review because the description said that we would have a private bathroom. There's only one room that does. Our room was tiny, so as a couple it was hard to unpack our stuff. It might be ok if you're single and traveling alone.
Robert, 3-night romance trip
Verified guest review

10/10 Exceptional

Very good experience, very helpful front desk (Sr. Carlos). Close to downtown, just keep on mind, there is not television, but since you only need sleep and go it is ok.
ELSA, 1-night family trip
Verified guest review

6/10 Good

Bathroom is lacking - there were no shower curtains and no hangers or shelves to hang clothes or a towel.
2-night trip with friends
Verified guest review

4/10 Fair

4-night trip
Verified Orbitz guest review

4/10 Fair

4-night trip
Verified Orbitz guest review

4/10 Fair

4-night trip
Verified Orbitz guest review