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CityBlue Creekside Hotel & Suites

Photo gallery for CityBlue Creekside Hotel & Suites

Minibar, in-room safe, desk, free WiFi
Outdoor pool
Balcony
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Overview of CityBlue Creekside Hotel & Suites

CityBlue Creekside Hotel & Suites

3.5 star property
Family-friendly hotel with 2 restaurants, near Mombasa Marine National Park

7.6/10 Good

71 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Nyali Road, Tudor Creek, Mombasa, Coast, 82386

Room options

About this area

Getting around

  • Mombasa (MBA-Moi Intl.) - 24 min drive
  • Vipingo (VPG) - 64 min drive
  • Ukunda (UKA) - 80 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Blue Room - 4 min drive
  • Singh Restaurant - 4 min drive
  • Tudor Water Sports Hotel - 4 min drive
  • The Alishaan Restaurant - 4 min drive
  • The Pontoon Nyali - 4 min drive

About this property

CityBlue Creekside Hotel & Suites

CityBlue Creekside Hotel & Suites offers an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. After splashing around at the outdoor pool, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the pool bar. A 24-hour fitness center, a children's pool, and a terrace are other highlights. Fellow travelers like the room service and helpful staff.

Languages

English, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 10:00 AM
  • Minimum check-in age - 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Supervised childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • 2 restaurants
  • Poolside bar
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Languages

  • English
  • French
  • German

Room amenities

Be entertained

  • Plasma television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle

What to enjoy

  • Balcony or patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 12 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 30 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 30.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

This property accepts credit cards, debit cards and cash.

Also known as

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Frequently asked questions

Does CityBlue Creekside Hotel & Suites offer free cancellation for a full refund?
Yes, CityBlue Creekside Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at CityBlue Creekside Hotel & Suites?
As of December 1, 2022, prices found for a 1-night stay for 2 adults at CityBlue Creekside Hotel & Suites on December 9, 2022 start from P 4,796, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at CityBlue Creekside Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at CityBlue Creekside Hotel & Suites?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at CityBlue Creekside Hotel & Suites?
Sorry, pets aren't allowed.
Is parking offered on site at CityBlue Creekside Hotel & Suites?
Yes, there's free self parking.
Is airport shuttle service offered by CityBlue Creekside Hotel & Suites?
Yes, an airport shuttle is available. The charge is USD 30 per vehicle one-way.
What are the check-in and check-out times at CityBlue Creekside Hotel & Suites?
You can check in from 2:00 PM - 10:00 AM. Check-out time is 10:00 AM.
What is there to do at CityBlue Creekside Hotel & Suites and nearby?
CityBlue Creekside Hotel & Suites has an outdoor pool and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near CityBlue Creekside Hotel & Suites?
Yes, there are 2 onsite restaurants, featuring local and international cuisine. Nearby restaurants include The Alishaan Restaurant (2.1 mi), Tudor Water Sports Hotel (2.2 mi), and Singh Restaurant (2.3 mi).
Does CityBlue Creekside Hotel & Suites have any outdoor private spaces?
Yes, every room features a balcony or patio.

Overall score and ratings

7.6

Good

7.4/10

Cleanliness

7.7/10

Staff & service

6.8/10

Amenities

7.1/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Very Good

This hotel was much nicer than i had expected from reading the reviews and seeing the pictures. It was actually a lovely hotel and large rooms. The only thing that was uncomfortable was the the duvet which was super heavy and hot and there was no tpp sheet.
2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Assegid, 2-night trip
Verified Hotels.com guest review

6/10 Good

The staff were helpful. The hotel is not maintained. I would not stay there again
Zulfikar, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Isaac, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Location perfect, value for money excellent
Benjamin, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The hotel scammed me, charged me 3 times on one booking!!!! The staff was rude and management as well!!!
Shad, 1-night trip
Verified Expedia guest review

2/10 Poor

Nothing
Malkia, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was amazing and friendly staff
Brian Elly, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was excellent especially Elijah he went above and beyond to make sure I was having a great stay. The food was also very good, and they even made us local dishes that weren't listed on the menu when asked.
Taurus, 13-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kennedy, 4-night trip
Verified Expedia guest review