Photo gallery for Kagetsuen

Primary image
Comfort Twin Room, Non Smoking, Garden View (With Tatami Area) | Room
Comfort Twin Room, Non Smoking, Garden View (With Tatami Area) | Room
Comfort Twin Room, Non Smoking, Garden View (With Tatami Area) | Room
Standard Twin Room, Smoking, Garden View | Room

Overview of Kagetsuen


2.5 star property
Suburban hotel with restaurant, near Lake Ashi

8.6/10 Fabulous

58 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Restaurant
  • Onsen
Sengokuhara 1244-2, Ashigarashimo-gun, Hakone, Kanagawa, 250 0631
Main amenities
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Air conditioning
  • Garden
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
For families
  • Refrigerator
  • Garden
  • Daily housekeeping
  • Elevator
  • Flat-panel TV
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In a national park
  • Lake Ashi - 11 min walk
  • Hakone Kowakien Yunessun - 14 min drive
  • Hakone Shrine - 15 min drive
  • Hakone Open Air Museum - 17 min drive
  • Gotemba Premium Outlets - 27 min drive
  • Fuji Safari Park - 37 min drive
  • Fuji Speedway - 44 min drive
  • Atami Sun Beach - 49 min drive

Getting around

  • Hakone Gora Station - 10 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 15 min drive

About this property


Hotel in a national park
You can look forward to an indoor mineral hot spring (onsen), a garden, and a restaurant at Kagetsuen. For some rest and relaxation, visit the 2 indoor hot springs. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), hot springs on site, and a gift shop
  • Meeting rooms, an elevator, and luggage storage
  • Guest reviews say good things about the breakfast, quiet location, and helpful staff
Room features
All guestrooms at Kagetsuen have comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, children's slippers, and heating


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 62 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 6 AM - 10 PM
  • Front desk staff will greet guests on arrival
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant

What to do

  • Hot springs

Working away

  • Meeting rooms


  • Front desk (limited hours)
  • Luggage storage


  • Garden


  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchairs available on site


  • English
  • Japanese

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Children's slippers
  • Window screens

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor/outdoor hot springs open between 2:00 PM and 11:30 PM. The temperature in the hot springs is set to 106°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1980 for adults and JPY 1100 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to 11:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Kagetsuen Hotel Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel
Kagetsuen Hakone
Kagetsuen Hotel Hakone

Frequently asked questions

Does Kagetsuen offer free cancellation for a full refund?
Yes, Kagetsuen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Kagetsuen?
As of September 30, 2022, prices found for a 1-night stay for 2 adults at Kagetsuen on October 14, 2022 start from P 5,963, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Kagetsuen?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Kagetsuen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Kagetsuen?
Yes, there's free self parking.
What are the check-in and check-out times at Kagetsuen?
You can check in starting at 3 PM. Check-out time is 11 AM.
What is there to do at Kagetsuen and nearby?
Onsite recreation at Kagetsuen includes hot springs. Kagetsuen also has a garden.
Are there restaurants at or near Kagetsuen?
Yes, there's an onsite restaurant. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include AZURE MOON (2.5 mi), Irmori Chaya (2.6 mi), and Restaurant Le Petit Prince (2.7 mi).
What's the area around Kagetsuen like?
Kagetsuen is a short 11-minute walk from Lake Ashi and 9 minutes' walk from Hakone Pirate Ship. The local area is walkable and popular with nature enthusiasts.

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

I loved the view from the hotel ☺️
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very Good

Good simple hotel and rooms with onsen
Nice simple 200 or so room hotel up in the hills of Hakone. Definitely nothing fancy and no nearby restaurants within easy walk, but small and comfy rooms at a reasonable price. I was there for golf the next day and drove, so easy one night stay before golfing and returning back to Tokyo. Nice onsen baths, and good basic accommodation.
Dean, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Good stay
A short bus ride to the hakone pirate ships. Catch the pirate ships to the hakone shrine and a 711. No restaurants near hotel.
Lindsey, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Nice location in the hills of Hakone, setup as a spa with nice public baths. Breakfast menu is awesome and staff is great.
Ben, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

This was a great hotel to stay at, it is very easy to get to all of the touristy spots of Hakone with the boat port at the bottom of the road and a bus stop right at the bottom of the driveway. Rooms very of a good size too and were a mixed western style with a Tatami area too and even got a free jelly in the fridge every morning. Views of Mt Fuji from the stairway and roof are a plus too.
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Travelocity guest review

6/10 Good

evelyn, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Clean and friendly
Generally fine. Will consider this hotel again in the future.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very good nice place to stay
TJOKORDA, 2-night trip
Verified Expedia guest review