Tru by Hilton Chicopee Springfield

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Overview of Tru by Hilton Chicopee Springfield

Tru by Hilton Chicopee Springfield

2.5 star property
Chicopee hotel with indoor pool and bar/lounge

8.8/10 Fabulous

678 verified guest reviews

Guests rated location

  • Convenient124 positive mentions
  • Easy Parking120 positive mentions
  • Dining options114 positive mentions
  • Shopping89 positive mentions
  • Safe83 positive mentions

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is P6,058
Price available on 08/06/2022
440 Memorial Dr, Chicopee, MA, 01020
Main amenities
  • 108 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • Bar/lounge
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Springfield Armory - 13 min drive
  • Springfield Science Museum - 14 min drive
  • Dr. Seuss National Memorial - 15 min drive
  • Springfield Museums - 15 min drive
  • MassMutual Center - 15 min drive
  • MGM Springfield - 15 min drive
  • Naismith Memorial Basketball Hall of Fame - 14 min drive
  • Holyoke Mall - 11 min drive
  • Mount Holyoke College - 18 min drive
  • Forest Park - 21 min drive
  • Eastern States Exposition - 16 min drive

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 17 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive
  • Holyoke Station - 11 min drive
  • Springfield Union Station - 12 min drive
  • Northampton Station - 23 min drive

About this property

Tru by Hilton Chicopee Springfield

At Tru by Hilton Chicopee Springfield, you'll be within a 15-minute drive of Holyoke Mall and Naismith Memorial Basketball Hall of Fame. After splashing around at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness center and a fitness center are other highlights, and rooms offer up nice touches like premium bedding and down comforters. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 1 level


  • Check-in time from 3:00 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • 2 per room


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite carport

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–10 AM
  • Bar/lounge
  • Snack bar/deli

Taking the kids

  • Children's games
  • Toys
  • Art supplies

Working away

  • 24-hour business center


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage


  • Built in 2018
  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An indoor pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Towels

Stay connected

  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge


  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - C0004550610

Also known as

Tru Hilton Chicopee Springfield Hotel
Tru Hilton Springfield Hotel
Tru Hilton Chicopee Springfield
Tru Hilton Springfield
Tru Hilton Chicopee Springfie
Tru by Hilton Chicopee Springfield Hotel
Tru by Hilton Chicopee Springfield Chicopee
Tru by Hilton Chicopee Springfield Hotel Chicopee

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

Michael, 1-night family trip
Verified guest review

8/10 Very Good

Nice place. Liked the decor and things appeared clean
Katarina, 1-night trip
Verified guest review

10/10 Exceptional

Nice place to stay!
We enjoyed our stay. The room was fine and the morning staff was excellent. We’d stay here again.
Rita, 1-night trip
Verified guest review

10/10 Exceptional

Great road trip stop with kids
This hotel was a great place to spend the weekend of my daughter's gymnastics meet. It is right off the highway with lots of easy/fast restaurants nearby. The lobby is very family friendly and comfortable, with nice tables to sit and eat breakfast, foosball tables, board games, and a tv. There were beer and wine choices to purchase as well as snacks for the kids. The pool was clean and the gym was well stocked. Great place to stay on a road trip with kids.
Sarah, 2-night family trip
Verified guest review

8/10 Very Good

Karen, 1-night trip
Verified guest review

6/10 Good

Not impressed
They may use the name Hilton but its not a Hilton. The staff looks they came from the movie "Deliverance". The rooms are small. The water pressure in the shower was poor. The hard water didn't rinse the soap off. Plan on taking an hour to shower.
Keith, 1-night business trip
Verified guest review

10/10 Exceptional

Kristin, 1-night family trip
Verified guest review

10/10 Exceptional

Staff went above and beyond to make our stay excellent. This is the second time we've stayed at this hotel, and it's been topnotch both times. Highly recommend!
Laurie, 3-night trip
Verified Expedia guest review

8/10 Very Good

Kaitlin, 1-night trip
Verified guest review

8/10 Very Good

Clean and friendly (although masking requirements were not followed by all employees) but no recycling available 😟
Elizabeth, 1-night family trip
Verified guest review