Skip to main content

The Residence Bintan

Choose dates to view prices

The Residence Bintan, a luxury family-friendly hotel by the ocean, offers an unforgettable getaway. With two on-site restaurants serving delicious meals and kids' favorites, indulge in a rejuvenating spa treatment or unwind at the private beach with kayaking and snorkeling activities.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness center
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Separate sitting area
The current price is P8,363
P10,119 total
includes taxes & fees
Sep 9 - Sep 10

Why we love this property

Beach bliss awaits
Discover water adventures at this hotel on a private sandy beach. Guests can snorkel, paddleboard, or join boat tours without leaving the shore.
Work and beach bliss
This hotel offers a business center and meeting space for productivity, plus a private beach and full-service spa for relaxation. Room service runs 24 hours.
Spa sanctuary
The full-service spa offers daily body treatments and massages. Guests can unwind in the steam room or deep soaking bathtubs and enjoy a garden retreat.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Villa, 1 Bedroom, Beachfront

A modern house with a swimming pool, outdoor seating, and lush greenery.

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • 125 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

A two-story house with a swimming pool, a balcony with seating, and a view of the surrounding greenery.

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Villa, 1 Bedroom, Sea View

A bedroom with a four-poster bed, a desk with a chair, a television, and a balcony with a wooden railing.

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 131 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 Bedroom, Terrace (Garden)

A modern two-story house with a balcony, large windows, and a well-maintained garden.

Room, 1 Bedroom, Terrace (Garden)

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Villa, 2 Bedrooms, Beachfront

A modern house with a swimming pool, two lounge chairs, and a patio area.

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • 280 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Sea View Suite (Upper)

A modern room with a large glass door leading to an outdoor area with a table and chairs, a wicker sofa, and a small round table with decorative items.

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Garden Suite (Upper)

A modern two-story house with a balcony, large windows, and a well-maintained garden.

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE GARDEN VIEW KING BED

  • Sleeps 4
  • Free WiFi

Room ONE BEDROOM WITH TERRACE

  • Sleeps 10
  • Free WiFi

Room WITH BALCONY

  • Sleeps 10
  • Free WiFi

Similar properties

3 outdoor pools, pool umbrellas, sun loungers
Four Points By Sheraton Bintan, Lagoi Bay
Bintan
  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
9.2 out of 10, Wonderful, 182 reviews
The price is P6,846
P8,284 total
includes taxes & fees
Aug 30 - Aug 31
Four Points By Sheraton Bintan, Lagoi Bay
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Trikora Beach - 54 min drive - 30.8 km
  • Chinese Temple - 58 min drive - 47.0 km
  • Penyenget - 58 min drive - 47.0 km

Getting around

  • Tanjung Pinang (TNJ) - 42 min drive
  • Singapore Changi Airport (SIN) - 54.4 miles/87.6 km
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Otak Otak Ikan Pak Sidin - ‬15 min drive
  • ‪The Dining Room - ‬7 min walk
  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪Rica Rica Indonesian Restaurant - ‬8 min walk
  • Otak-otak Kijang Khas Sei Enam

About this property

The Residence Bintan

  • The Residence Bintan offers a private beach and gives you access to onsite snorkeling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 9 PM
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
    • Free ferry terminal shuttle*
DONE

Offsite

    • Area shuttle within 25 kilometers*
    • Shopping center shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on site
  • Bodyboard on site

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Canoe
  • Boat tours
  • Boat/paddles
  • Snorkeling
  • Bodyboard on site
  • Paddleboard on site
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting room
  • Conference center (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on site
  • Paddleboard on site

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness center
  • An outdoor pool
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

The Dining Room - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Rica Rica - This restaurant serves dinner only. A children's menu is available. Open daily.
Pool Bar - This bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Optional extras

  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?

Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Residence Bintan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at The Residence Bintan?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Residence Bintan?

Yes, there's free self parking.

Is airport shuttle service offered by The Residence Bintan?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at The Residence Bintan?

Check-in start time: 3 PM; Check-in end time: 9 PM. Check-out time is noon.

What is there to do at The Residence Bintan and nearby?

Have fun with onsite activities like kayaking, archery, and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room, and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Residence Bintan?

Yes, there are 2 onsite restaurants.

Does The Residence Bintan have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does The Residence Bintan have any outdoor private spaces?

Yes, every room features a balcony.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

The Residence Bintan Reviews

9.4

Exceptional

9.6

Cleanliness

7.0

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food, with many reviewers praising the quality and variety of the pet-friendly options, including Rica Rica restaurant's Indonesian dishes. (22 reviews)
  • The beach at this property is clean, quiet, and perfect for relaxation with great views and opportunities to see sea life. (12 reviews)
  • The pool was a highlight, offering a great height for kids, beautiful views, and a variety of activities to enjoy. (12 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Children
Family friendly
Restaurant
Biking
Beach
Villa
Room
Trip

Reviews

Verified review

10/10 Exceptional

We truly enjoyed our stay here at The Residence. This is a perfect getaway where all the staffs are lovely and friendly. Our villa stay is very comfortable, we cycled to everywhere within the premises. We also enjoyed the private dinner at the beach area. There is one good advise, the residence is quite a distance from the ferry terminal, the ride is about one hour and 20 mins. So do make your ferry schedule earlier. Emerald class is highly recommended for ferry rides.
Jazryl, 2-night trip
Verified review

10/10 Exceptional

Beautiful natural environment, fantastic service Loved cruising around the resort on the complimentary bicycles
Sandra, 5-night trip
Verified review

10/10 Exceptional

This is my third stay at The Residence, and it never fails to live up to, and exceed my expectations. The staff are always friendly and welcoming, the rooms are spacious and comfortable, and the peaceful atmosphere of the resort is undeniable. I look forward to my next stay here :)
Wan Kaye Sheryl, 2-night trip
Verified review

10/10 Exceptional

Great for a relaxing long weekend getaway - staff are gracious and helpful - grounds well kept and great amenities
Grant, 3-night trip
Verified review

10/10 Exceptional

Every single thing about the hotel was spot on, I haven’t a bad word to say about it. Exactly as a stay should be. The staff were incredible
Jack, 8-night trip
Verified review

10/10 Exceptional

Room is clean and spacious. I booked the upper sea view suite and love the balcony. Service is good as staff are all friendly
Joanne, 2-night trip
Verified review

10/10 Exceptional

Great place for family stay

Great location for family with wonderful and helpful staff :) thank you for a great stay!
Chenyang, 3-night trip
Verified review

10/10 Exceptional

Friendly and warm staff. The room was spacious and clean.
Chitra, 3-night trip
Verified review

10/10 Exceptional

Friendly staff, a good place to spend a few days to relax.
Man Ki, 2-night trip
Verified review

10/10 Exceptional

The facilities were fantastic although a little expensive. Bikes were such a brilliant idea to get around. Staff at the pool bar were amazing. Food was delicious. Staff were so polite and attentive. Bed was so comfortable
Amanda, 5-night trip
Verified review

10/10 Exceptional

It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Jorry, 3-night trip
Verified review

10/10 Exceptional

Peaceful, great for families
Edwin, 2-night trip
Verified review

10/10 Exceptional

2nd stay and will be back

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
2-night trip
Verified review

10/10 Exceptional

Very spacious room and staff were very friendly and helpful.
1-night trip
Verified review

10/10 Exceptional

Awesome place with kids , nice and helpful staff
pardeep, 3-night trip
Verified review

10/10 Exceptional

Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Kamsin Joanne, 5-night trip
Verified review

10/10 Exceptional

Impeccable service and excellent in-villa dining.
Junie, 2-night trip
Verified review

10/10 Exceptional

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
KWOK, 2-night trip
Verified review

8/10 Very good

Lovely hotel and services, staff are amazing but need more food variety
Tasneem Zohura, 3-night trip
Verified review

10/10 Exceptional

Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Sangita, 2-night trip
Verified review

10/10 Exceptional

Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Celeste, 2-night trip
Verified review

10/10 Exceptional

Lovely location, friendly staff and nice attention to detail. One of the nicest resorts we’ve stayed in. We’ll definitely be back again!
Kamsin Joanne, 3-night trip
Verified review

10/10 Exceptional

Great team members and outstanding services.
Vijayan, 2-night trip
Verified review

10/10 Exceptional

High quality facilities & first rate service. Will visit again
Abdul Wali, 2-night trip
Verified review

10/10 Exceptional

Peaceful and wonderful

Very helpful staff in a wonderful environment Really enjoyed our staff here
Chris, 2-night trip