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All properties in Playa del Carmen, Quintana Roo, Mexico

Hotel Shaddai by LHMG

City-center hotel within easy reach of Quinta Avenida

  • Free WiFi
From
P788

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Living Area
  • Double Standard - Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 39.
1 / 39Hotel Entrance
7.6.Good.
  • I loved my stay here. I booked it last minute and I was super happy. It was clean and had…

    Mar 8, 2021

  • Terrible First the water was freezing not even cold Second they did not clean my room 2…

    Jan 29, 2021

See all 64 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Walkable
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 28 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Flat-panel TV

What’s around

  • In Playa del Carmen Centro
  • Quinta Avenida - 8 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 22 min walk
  • Grand Coral Golf Riviera Maya - 4 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Standard

What’s around

Landmarks

  • In Playa del Carmen Centro
  • Quinta Avenida - 8 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 22 min walk
  • Grand Coral Golf Riviera Maya - 4 mi / 6.5 km
  • Xplor Theme Park - 5.1 mi / 8.3 km
  • Xcaret Eco Theme Park - 5.7 mi / 9.1 km
  • El Camaleon Mayakoba Golf Course - 6.1 mi / 9.8 km
  • Tres Rios Ecopark - 7.5 mi / 12.1 km
  • Maroma Beach - 11.3 mi / 18.2 km

Getting around

  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Terrace

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only

Be entertained

  • Flat-screen TV

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Hotel Shaddai LHMG Playa del Carmen
  • Hotel Shaddai LHMG
  • Shaddai LHMG Playa del Carmen
  • Shaddai LHMG
  • Hotel Shaddai by LHMG Hotel
  • Hotel Shaddai by LHMG Playa del Carmen
  • Hotel Shaddai by LHMG Hotel Playa del Carmen

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • Sanitation services: USD 1.36

Breakage deposit: USD 50 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Shaddai by LHMG does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hotel Shaddai by LHMG.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Asadero el Pollo (6-min walk), Las Quekas (6-min walk), and El tenedor (6-min walk).
  • Yes, an airport shuttle is available.
  • Recommended spots to visit include Quinta Avenida (8-min walk) and Playa del Carmen Main Beach (9-min walk), along with Playa del Carmen Maritime Terminal (9-min walk) and Mamitas Beach Club (1.2 mi).
7.6.Good.
  • 6.0.Good

    CONVINIENT PLACE!

    ECONOMICAL HOTEL IN GOOD LOCATION. THE WIFI NEEDS UPGRADING. A CHAIR AND DESK WOULD BE NICE. TO MAKE THE ROOMS MORE COMFORTABLE. OVERALL THE HOTEL IS GOOD.

    3 night trip, Dec 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Close to everything I needed. Very polite staff and clean room. AC fantastic!! Places to eat close by!

    5 night trip, Mar 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    I have stayed here before. It is an unobtrusive hotel...nice clerks. Nice cleaning staff. However room 102 gets some noise sometimes because it is adjacent the lobby. But this time was fine. Quiet. Bood bed good sleep.

    2 night family trip, Feb 16, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great property. Good location, friendly staff and in good condition. Great steak place right around the corner.

    2 night trip, Jan 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    nice hotel close to main avenue

    friendly staff, very clean and for a good price in the high season

    2 night trip, Dec 19, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    The staff were nice but a noisy autoservice nearby caused me to move to another place. The only window of many rooms is facing the interior corridor, This means if you want privacy, you have to keep curtains closed with lights on even on the brightest day. Wifi is not available in all rooms. Available in the reception area.

    2 night trip, Nov 8, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The room was not like the photo at all. They charge us taxes at the front desk.

    1 night family trip, Dec 25, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Genial atención

    Todo fue excelente! Mi habitación muy cómoda y la verdad que el hotel súper tranquilo. El personal muy atento y educado.

    VICTOR, 6 night trip, Apr 25, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Ubicado cerca del ADO

    Buena ubicación

    3 night trip with friends, Apr 23, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Descanso en Playa del Carmen

    Exelente, atención, habitación muy limpia, baño, y diario cambian las sábanas. Atención de check-in muy rápido. Muchas gracias por la atención a mi persona. 100% recomendado.

    MANUEL DE JESÚS, 8 night trip with friends, Apr 21, 2021

    Verified Hotels.com guest review

See all 64 reviews