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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Shaddai by LHMG

2.5-star2.5 stars
Ave 25 entre 1 y 3 sur col. centro, Playa del Carmen, QROO, 77710, Mexico

City-center hotel within easy reach of Quinta Avenida
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I loved my stay here. I booked it last minute and I was super happy. It was clean and had…Mar 8, 2021
  • Terrible First the water was freezing not even cold Second they did not clean my room 2…Jan 29, 2021

Hotel Shaddai by LHMG

from P873
  • Double Standard

What’s around Hotel Shaddai by LHMG

Landmarks

  • In Playa del Carmen Centro
  • Quinta Avenida - 8 min walk
  • Playa del Carmen Main Beach - 9 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach Club - 22 min walk
  • Grand Coral Golf Riviera Maya - 4 mi / 6.4 km
  • Xplor Theme Park - 5.1 mi / 8.3 km
  • Xcaret Eco Theme Park - 5.7 mi / 9.1 km

Getting around

  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 28 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Luggage storage
  • Multilingual staff
Facilities
  • Terrace
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Hotel Shaddai by LHMG’s small print

Also known as

  • Hotel Shaddai LHMG Playa del Carmen
  • Hotel Shaddai LHMG
  • Shaddai LHMG Playa del Carmen
  • Shaddai LHMG
  • Hotel Shaddai by LHMG Hotel
  • Hotel Shaddai by LHMG Playa del Carmen
  • Hotel Shaddai by LHMG Hotel Playa del Carmen

Policies

Noise-free guestrooms cannot be guaranteed.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: USD 1.34 per accommodation, per night
  • Sanitation services: USD 1.36

Breakage deposit: USD 50 per stay

Optional extras

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Shaddai by LHMG

  • Does Hotel Shaddai by LHMG offer free cancellation for a full refund?
    Yes, Hotel Shaddai by LHMG does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Shaddai by LHMG?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Shaddai by LHMG?
    Sorry, there's no onsite parking at Hotel Shaddai by LHMG.
  • Are pets allowed at Hotel Shaddai by LHMG?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Shaddai by LHMG?
    You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Shaddai by LHMG?
    Yes. Nearby restaurants include Asadero el Pollo (6-min walk), Las Quekas (6-min walk), and El tenedor (6-min walk).
  • Is airport shuttle service offered by Hotel Shaddai by LHMG?
    Yes, an airport shuttle is available.
  • What is there to do at Hotel Shaddai by LHMG and nearby?
    Recommended spots to visit include Quinta Avenida (8-min walk) and Playa del Carmen Main Beach (9-min walk), along with Playa del Carmen Maritime Terminal (9-min walk) and Mamitas Beach Club (1.2 mi).

Recent reviews

Good 7.6 From 63 reviews

Good 6.0
CONVINIENT PLACE!
ECONOMICAL HOTEL IN GOOD LOCATION. THE WIFI NEEDS UPGRADING. A CHAIR AND DESK WOULD BE NICE. TO MAKE THE ROOMS MORE COMFORTABLE. OVERALL THE HOTEL IS GOOD.
us3 night trip
Exceptional 10.0
Close to everything I needed. Very polite staff and clean room. AC fantastic!! Places to eat close by!
us5 night trip
Exceptional 10.0
I have stayed here before. It is an unobtrusive hotel...nice clerks. Nice cleaning staff. However room 102 gets some noise sometimes because it is adjacent the lobby. But this time was fine. Quiet. Bood bed good sleep.
us2 night family trip
Exceptional 10.0
Great property. Good location, friendly staff and in good condition. Great steak place right around the corner.
us2 night trip
Exceptional 10.0
nice hotel close to main avenue
friendly staff, very clean and for a good price in the high season
mx2 night trip
Good 6.0
The staff were nice but a noisy autoservice nearby caused me to move to another place. The only window of many rooms is facing the interior corridor, This means if you want privacy, you have to keep curtains closed with lights on even on the brightest day. Wifi is not available in all rooms. Available in the reception area.
us2 night trip
Fair 4.0
The room was not like the photo at all. They charge us taxes at the front desk.
ca1 night family trip
Exceptional 10.0
Genial atención
Todo fue excelente! Mi habitación muy cómoda y la verdad que el hotel súper tranquilo. El personal muy atento y educado.
VICTOR, ve6 night trip
Exceptional 10.0
Ubicado cerca del ADO
Buena ubicación
mx3 night trip with friends
Exceptional 10.0
Descanso en Playa del Carmen
Exelente, atención, habitación muy limpia, baño, y diario cambian las sábanas. Atención de check-in muy rápido. Muchas gracias por la atención a mi persona. 100% recomendado.
MANUEL DE JESÚS, mx8 night trip with friends

Hotel Shaddai by LHMG