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All properties in Puebla, Puebla, Mexico

Hotel Sofia

Hotel with restaurant, near Puebla Cathedral

  • Free continental breakfast, free WiFi, and free parking
From
P1,339

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  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Living Area
  • Double Room - Bathroom
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 54.
1 / 54Hotel Front – Evening/Night
3 Poniente no 319, Puebla, 72000, PUE, Mexico
7.8.Good.
  • We had a pleasant stay at "Hotel Sofia", Friendly Staff, walking distance to the center…

    Mar 28, 2021

  • The location is very convenient , close to the center

    Nov 6, 2019

See all 79 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
    • Free WiFi
    • Free parking
    • Non-smoking

    Property highlights

    Main amenities

    • 45 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Business center
    • Terrace
    • 24-hour front desk

    For families

    • Private bathroom
    • Television
    • Free toiletries
    • Terrace
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • In Puebla Historic Center
    • Puebla Cathedral - 5 min walk
    • Zocalo Square - 6 min walk
    • Bello Museum - 2 min walk
    • Profetica - 4 min walk
    • Palafoxiana Library - 6 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Double Room
    • Room, 1 King Bed
    • Double Room

    What’s around

    Landmarks

    • In Puebla Historic Center
    • Puebla Cathedral - 5 min walk
    • Zocalo Square - 6 min walk
    • Bello Museum - 2 min walk
    • Profetica - 4 min walk
    • Palafoxiana Library - 6 min walk
    • Rosario Chapel - 7 min walk
    • Candy Street - 8 min walk
    • Santo Domingo Church - 8 min walk
    • Museum of the Mexican Army and Air Force - 9 min walk
    • Uriarte Talavera - 9 min walk

    Getting around

    • Hermanos Serdan Intl. Airport (PBC) - 26 min drive
    • Puebla–Cholula Tourist Train Terminal - 19 min walk
    map
    See on map
    3 Poniente no 319, Puebla, 72000, PUE, Mexico

    At a glance

    Hotel size

    • This hotel has 45 rooms

    Arriving/leaving

    • Check-in time 2:00 PM-11:30 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • No pets or service animals allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Onsite carport
    • Free offsite parking within 328 ft

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Free continental breakfast daily
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Laundry facilities
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk
    • Terrace

    Accessibility

    • Wheelchair-accessible registration desk

    Languages Spoken

    • English
    • Spanish

    In the room

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries

    Be entertained

    • Flat-screen TV

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe

    Fees & policies

    Optional extras

    • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    Policies

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property accepts credit cards and cash.

    Also known as

    • Hotel Sofia Puebla
    • Sofia Puebla
    • Hotel Sofia Hotel
    • Hotel Sofia Puebla
    • Hotel Sofia Hotel Puebla

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Sofia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets and service animals aren't allowed.
    • You can check in from 2:00 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Sabor A La Puebla (4-min walk), Comal (5-min walk), and El Mural de los Poblanos (6-min walk).
    7.8.Good.
    • 8.0.Very good

      You get what you paid

      The check in experience was terrible, the treatment was rude and lock of attitude towards guest (I arrived in the evening). Valet parking service (Angel) is the best, outstanding service and attitude. The hotel is clean but the rooms get pretty warm at night (not A/C and not properly ventilated) but for a couple of nights considering I was out all the day is OK. Good location

      Paola, 2 night trip with friends, Nov 5, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Una buena opción.

      Es muy buena opción por la zona y el precio. A solo dos cuadras de la catedral. El servicio es bueno sin llegar a excelente. Lo único complicado es lo del valet parking precisamente por la zona en la que está.

      Jorge Antonio, 1 night family trip, Oct 28, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      No era lo que esperaba

      Bueno se veía de una forma muy diferente en las fotos de las redes, en realidad si está limpio, las 2 recepcionistas son muy secas, dicen las cosas como órdenes no me gustó! Pero lo que terminó de decepcionar nos, fue lo encerradas que son las habitaciones,,😏☹️ calientes y sin nada de ventilación, fue muy la cama no estaba cómoda tampoco, desagradable si te dan un ventilador que al final solo remueve el mismo aire de la habitación. Además de que escuchas todooo de los otros cuartos Eso hace que baje mucho nuestra opinión , no te dan Ni una botellita con agua de cortesía , en fin Al despertar y salir corriendo por aire fresco resulta q el desayuno te lo dan en la terraza q consta de café y pan pedimos comida llega fría , ya q la suben del primer piso fatal. No nos sentimos nada Agusto, solo por el chico que fue muy amable al recibirnos y al irnos, solo el, y si tiene buena ubicación, pero hay muchos más hoteles cerca del centro. Mejores

      ERIKA, 2 night trip, Oct 21, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Agradable

      El hotel ofrece lo necesario...para pasar la noche, las habitaciones estan bien, el unico punto es que me toco estar en el tercer piso, y en el mes de agosto... Sentí un poco de calor...

      Rafael, 1 night family trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Un poco de complicaciones ya que nos dieron una cama matrimonial en vez de queen como decía en la reservación, porque en su sistema así lo tenían, se encerraba mucho el calor aún con la torre de ventilación que tenía. En general bien

      Julio Alberto, 2 night family trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Todo está perfecto, lo único malo es que no cuentan con aire acondicionado y hace demasiado calor, a parte de que en la habitación que estuve no tenía más que la ventana del baño.

      Amable, 2 night family trip, Aug 13, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      La habitación muy calurosa. Puertas con vidrio, no completas. Muy agradable el Roof Garden

      2 night romance trip, Aug 6, 2021

      Verified Expedia guest review

    • 2.0.Poor

      El peor servicio de puebla

      Me marcaron 5 veces en el transcurso del día para saber a qué hora llegaría, les dije que iba en carretera y llegaría 8 pm, llegue al lobby a las 8:30 pm y no respetaron mi reservación por qué había llegado 30 min tarde, cuando la reservación ya estaba pagada. Muy mal servicio y la gente de recepción se comportaron muy indiferentes. En conclusión, después de haber viajado 10 horas en carretera lo único que quería era llegar a descansar, lo cual no pude hacer por qué revendieron mi habitación y ya no había otras disponibles. A las 9 pm tuve que encontrar otro lugar donde poder pasar la noche.

      Bryan Omar, 1 night business trip, Jul 30, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Hay algunas faltas.

      Es un lugar muy bonito pero hay algunos detalles que faltaron, por ejemplo: No hay ventilación en las habitaciones sencillas, hay ventilador pero el aire está encerrado. No hay botellas de agua en la habitación y no hay buen servicio de TV. El personal es muy bueno y el servicio en general es bueno.

      José Francisco, 2 night family trip, Jul 29, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lo unico que le falta es el aire acondicionado en las habitaciones

      2 night family trip, Jul 26, 2021

      Verified Expedia guest review

    See all 79 reviews