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Haibay hotel

Photo gallery for Haibay hotel

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
View from room
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Overview of Haibay hotel

Haibay hotel

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

8.8/10 Fabulous

78 verified guest reviews

Property highlights

  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
  • Spa
27 Hàng Bông, Hanoi
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 4 min drive
  • Thang Long Water Puppet Theatre - 2 min drive
  • O Quan Chuong Gate - 2 min drive
  • Hanoi Opera House - 7 min drive
  • Ho Chi Minh Mausoleum - 8 min drive

Getting around

  • Noi Bai Intl. Airport (HAN) - 47 min drive
  • Hanoi Railway Station - 14 min walk
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Gia Lam Station - 19 min drive
  • Airport shuttle (surcharge)


  • Phở 10 Lý Quốc Sư - 1 min walk
  • Loading T - 2 min walk
  • Nem Chua Rán Bà Già - Hàng Bông - 1 min walk
  • Gecko - 1 min walk
  • Blackbird Coffee - 1 min walk

About this property

Haibay hotel

Putting you within a 10-minute drive of Hoan Kiem Lake, Haibay hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 25 per vehicle. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at one of the 2 restaurants. This upscale hotel also features a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers like the comfortable beds and helpful staff.


English, French, Vietnamese

At a glance

Hotel size

  • 34 rooms


  • Check-in time starts at 2:00 PM
  • Express check-in available
  • Minimum check-in age: 15
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 15


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No onsite parking


  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Full-service spa


  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)


  • English
  • French
  • Vietnamese

Room amenities

Be entertained

  • 40-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Fan
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages and Thai massages. The spa is open daily.


Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in local and international cuisine and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (one-way)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.


<p>Only registered guests are allowed in the guestrooms. </p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

Does Haibay hotel offer free cancellation for a full refund?
Yes, Haibay hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Haibay hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Haibay hotel?
Sorry, there's no onsite parking at Haibay hotel.
Is airport shuttle service offered by Haibay hotel?
Yes, an airport shuttle is available. The charge is USD 25 per vehicle one-way.
What are the check-in and check-out times at Haibay hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Express check-in is available.
What is there to do at Haibay hotel and nearby?
Haibay hotel has a spa.
Are there restaurants at or near Haibay hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around Haibay hotel like?
Haibay hotel is in Old Quarter, a short 6-minute walk from Hoan Kiem Lake and 2 minutes' walk from Hang Gai Street. Travelers say this hotel is in a good location.







Staff & service




Property conditions & facilities




10/10 Exceptional

In Hanoi you should stay here
What a great place to stay. In the middle of the city and you can walk to see many things. Great food nearby also
raney, 6-night trip
Verified guest review

8/10 Very Good

Like: Availability of Wi-Fi in the breakfast area and the verandah. Like: the verandah on the top floor Not a fan of the compact room with limited leg room between the desk area and the bed.
Weng, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place to stay!
The hotel and staff were great! They were incredibly kind and accommodating. When I had troubles with withdrawing money from ATMs for a few days, they helped me exchange my remaining dollars until the issue was resolved. If I ever have the opportunity to return, I will definitely book here again!
Bridget, 9-night trip
Verified guest review

8/10 Very Good

There are so many options for hotels in Hanoi's Old Quarter, but we were very pleased with our choice of Haibay Hotel. It is perfectly located for walking trips around Old Quarter, with restaurants, coffee shops and spas literally at every turn. The property seems well maintained, the included breakfast each morning was perfect for us, and the staff was very friendly and helpful. We'd have no problem recommending Haibay Hotel to visitors.
Scott, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Hanoi city for the brave
First there were 2 guys at reception who watched us struggle with 3 luggages. We are both 60 plus. Anyway we surrendered our passports n asked to rest on the sofa. We booked for a room with city view and I believe it costs more. Was given 801 with a view of rooftops. While bathing I heard a loud pop and the tv went dead. My sister went down to inform becos the phone wasnt working too. Told to pack up and transfer to 306 but not given keys. We must pack and meet on the 3rd floor. We waited and waited since they have cctv they could see us. Finally I went downstairs and was told to move back to 801. I wouldnt have any of that. Waited again for some fidgeting and got the keys. Theres a balcony we dont use and it was noisy. The aircon wasnt cool sometimes. The water pressure is better than 801 for sure. Housekeeping staff was good. Overall staff is above average. The next door massage was good too. Basically it was an overwhelming time in the streets. We walked with the traffic becos the shop fronts have bikes parked. I learned thats an income for the shop owner. I wouldn't spend more than 2 days in the city next time I visit. Oh btw breakfast was good. The sunny side up eggs done very nicely. Thank you.
Catherine, 3-night family trip
Verified guest review

8/10 Very Good

Good hotel in the heart of hanoi.
Great are clean and confortable. Wifi is good.
francois, 4-night trip
Verified guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Excellent location, good bed and air conditioning. Very affordable.
Louis, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel
Nice staff, centrally located, and comfy room. Highly recommend!
3-night family trip
Verified guest review

10/10 Exceptional

Michael, 3-night trip
Verified guest review