Hotel San Andres

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Double Room, 1 Queen Bed, Garden View | Room
Double Room, 1 Queen Bed, Garden View | Room

Overview of Hotel San Andres

Hotel San Andres

3.5-star property
3.5-star hotel in Downtown Cuenca

8.0/10 Very Good

14 verified guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • 24/7 front desk
Gran Colombia 11-66, Entre Tarqui y General Torres, Cuenca, Azuay, EC01150
Main amenities
  • Daily housekeeping
  • Self parking
  • 24-hour room service
  • Airport shuttle
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance
For families
  • Rollaway/extra beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Premium bedding

Choose dates to view prices

About this area

What's nearby

  • In Downtown Cuenca

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 13 min drive
  • Airport shuttle (surcharge)

About this property

Hotel San Andres

3.5-star hotel in the heart of Downtown Cuenca
Take advantage of free continental breakfast, a roundtrip airport shuttle, and a garden at Hotel San Andres. Stay connected with free in-room WiFi.
Other perks include:
  • Self parking (surcharge), luggage storage, and smoke-free premises
  • A front desk safe, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak well of the helpful staff and location
Room features
All guestrooms at Hotel San Andres offer perks such as 24-hour room service and premium bedding, in addition to amenities like free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch plasma TVs with premium channels
  • Daily housekeeping and phones


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 23 rooms


  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (USD 12 per day)


  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7 AM–9:00 AM
  • 24-hour room service

Working away

  • Meeting room


  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage


  • Safe-deposit box at front desk
  • Garden


  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium cable channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone


  • Daily housekeeping

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 12.00 per vehicle (roundtrip)

Children & extra beds

  • Rollaway beds are available for USD 20.0 per day


  • Self parking costs USD 12 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as


Frequently asked questions

Does Hotel San Andres offer free cancellation for a full refund?
Yes, Hotel San Andres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel San Andres?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel San Andres?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel San Andres?
Yes. Self parking costs USD 12 per day.
Is airport shuttle service offered by Hotel San Andres?
Yes, an airport shuttle is available. The charge is USD 12.00 per vehicle roundtrip.
What are the check-in and check-out times at Hotel San Andres?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at Hotel San Andres and nearby?
Hotel San Andres has a garden.
Are there restaurants at or near Hotel San Andres?
Yes. Nearby restaurants include Liron Liron Bar Restaurante (3-min walk), Restaurant El Asador N: 2 (3-min walk), and Cappuccino (3-min walk).
What's the area around Hotel San Andres like?
Hotel San Andres is a short 5-minute walk from New Cathedral of Cuenca and 7 minutes' walk from San Sebastian Plaza. Travelers say this hotel is in a good location.

Overall score and ratings


Very Good




Staff & service




Property conditions & facilities

2/10 Poor

Hotel San Andres, Cuenca
I don understand how this hotel have three and half stars. I would not give this hotel even two stars. Not enough lite, very dark in the room. When I came to the room it was very smelly. I checked the pillows and they were completely yellow. I went to the reception and I asked for new pillows. Because it was close to midnight he was looking for a pillow and after while he brought me a pillow. The next day they gave me back pillows but again they were completely smelly and yellow. I asked the lady to give me a new pillow. When I came to the room in the afternoon finally I had a new pillow. Breakfast, no choices only egs and coffee. I paid for three nights and I left after two nights. When I was leaving in the morning the stairs were in complete dark. Stay away from this hotel. The room had only window to the inside of the hotel so everybody was able to see in your room. This is a hostel not a hotel.
Pavol, 3-night trip
Verified guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

8/10 Very Good

Overall it was a nice place to stay.
VLBL, 5-night trip
Verified Expedia guest review

4/10 Fair

Nice hotel...well located...friendly staff...just way too noisy in the evenings!!! ...extending to midnight...and beyond. First night it was a bunch of "retired" football players shouting between floors...second it was a group of card players on the first floor...below the atrium..."shouting" caried all the way up to my 3rd floor room. Without earplugs I wouldn't have been able to sleep!
A, 2-night trip
Verified Expedia guest review

8/10 Very Good

The Most caring staff I have ever encountered
I had a medical emergency while staying at the San Andres and the staff said "Go - take care of yourself. We will hold your until you return" (free). I was blown away by their caring attitude. BRAVO!! The memory of this simple, basic, hotel with a heart will stay with me forever.
Gretchen, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Everything perfect--good value -- great location -- terrific staff
John, 1-night trip
Verified guest review

10/10 Exceptional

Perfect Location, Great Value, Top service
Wonderful friendly service
John, 2-night trip
Verified guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

6/10 Good

Hotel céntrico en Cuenca
Excelente atención de Natalia y sus colegas al frente del servicio al huésped. Pero decepcionante limpieza en la habitación y muy pobre desayuno, en relación con el costo.
Margarita, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel San Abdres
Muy buen ambiente, súper amables. No tengo queja alguna.
Verified guest review