All properties in Mardin, Mardin (province), Turkey

Artuklu Kervansarayi - Special Class

Colonial hotel in Artuklu with restaurant

  • Free local cuisine breakfast, free WiFi, and free parking
  • Artuklu Kervansarayi - Special Class
  • Artuklu Kervansarayi - Special Class
  • Guest Room
  • Guest Room
  • Artuklu Kervansarayi - Special Class
1 / 53Artuklu Kervansarayi - Special Class
  • One of the best place I stayed in Turkey. Very charming. Breakfast was really good and…

    Oct 5, 2020

  • Few uneasy rooms. Bathrooms could be ameliorated. Staff and building very good

    Oct 27, 2019

See all 155 reviews

Official standards

This property advises that it adheres to Safe Tourism Certification Program (Turkey) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 58 guestrooms
  • Daily housekeeping
  • Restaurant
  • Airport shuttle
  • Terrace
  • 24-hour front desk

For families

  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • In Artuklu
  • Melik Mahmut Mosque - 1 min walk
  • Sehidiye Mosque - 6 min walk
  • Sabanci City Museum - 8 min walk
  • Zinciriye Medresesi - 10 min walk
  • Mardin Museum - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double or Twin Room
  • Presidential Suite, 1 Bedroom
  • Standard Room, 1 Twin Bed
  • Economy Room, 1 Double Bed
  • Standard Room, 3 Twin Beds
  • Economy Room, 3 Twin Beds
  • Royal Suite, 1 King Bed
  • Deluxe Quadruple Room, 1 Bedroom
  • Honeymoon Double Room


  • In Artuklu
  • Melik Mahmut Mosque - 1 min walk
  • Sehidiye Mosque - 6 min walk

What’s around


  • In Artuklu
  • Melik Mahmut Mosque - 1 min walk
  • Sehidiye Mosque - 6 min walk
  • Sabanci City Museum - 8 min walk
  • Zinciriye Medresesi - 10 min walk
  • Mardin Museum - 15 min walk
  • Latifiye Mosque - 17 min walk
  • Kirklar Kilisesi - 19 min walk
  • Great Mosque of Mardin - 21 min walk
  • Ulu Cami - 21 min walk
  • Kasımiye Medresesi - 38 min walk

Getting around

  • Mardin (MQM) - 30 min drive
  • Mardin Station - 16 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 58 rooms


  • Check-in time starts at 1 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • Turkey may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking
  • Free onsite valet parking

Other information

  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free local cuisine breakfast daily
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area


  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage


  • Year Built - 1285
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
  • Library


  • In-room accessibility

Languages Spoken

  • Turkish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Slippers

Things to enjoy

  • Yard

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Satellite TV channels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping

Special features


Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Small print

Also known as

  • Artuklu Kervansarayi Special Class Hotel
  • Kervansarayi Special Class Hotel
  • Artuklu Kervansarayi Special Class
  • Kervansarayi Special Class
  • Artuklu Kervansarayi Mardin
  • Artuklu Kervansarayi - Special Class Hotel
  • Artuklu Kervansarayi - Special Class Mardin
  • Artuklu Kervansarayi - Special Class Hotel Mardin

Optional extras

Airport shuttle service is offered for an extra charge of EUR 17 per vehicle (one way)


Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certification Program (Turkey).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Artuklu Kervansarayi - Special Class does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Sorry, pets aren't allowed.
  • You can check in starting at 1 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Kebapçı Yusuf Usta (6-min walk), Mezopotamya Aile Çay Bahçesi (6-min walk), and Sinek cafe (7-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 17 per vehicle one way.
  • Artuklu Kervansarayi - Special Class has a garden.
  • 8.0.Very good

    Beautiful palace but basic rooms

    Almost no English spoken. No parking despite what written in the hotel description, only free parking places in the street in poor condition. Nice terrace with beautiful view but forbidden to stay unless you buy a drink. The ancient building has a lot of character and it’s beautiful, but not the rooms, they are basics and very plain. Good breakfast. Decent wifi. Good location but already at the far end of the Main Street.

    Lucia, 1 night trip with friends, Aug 24, 2019

    Verified guest review

  • 8.0.Very good

    +Historical building. Beautiful. - Room door was a simple latch!! - blow drier socket with wires exposed - room lights too dark

    1 night trip, Jul 18, 2019

    Verified Orbitz guest review

  • 4.0.Fair

    The place is gorgeous but no hot water for 2.5 of my 3 days, my room was never cleaned, no garbage bins provided, no water provided, etc.

    4 night trip, Jul 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very authentic place and superb staff. Very good location, in the middle of the whole old mardin. Full of history, you walk right in to old times.

    2 night family trip, Feb 5, 2019

    Verified Expedia guest review

  • 10.0.Exceptional


    Nice location beautiful hotel and great service. I would stay again for sure

    Amanda, 3 night romance trip, Oct 26, 2018

    Verified guest review

  • 8.0.Very good

    darkness at the break of noon

    The hotel was really good but the room and bathroom were very small with no natural daylight

    paul, 2 night romance trip, Oct 11, 2018

    Verified guest review

  • 10.0.Exceptional

    Beautiful old building impeccably renovated. Huge, comfortable rooms. The staff could seem a bit cold, though. But overall, excellent.

    2 night romance trip, Oct 6, 2018

    Verified Expedia guest review

  • 2.0.Poor

    The attitude of the front desk personnel when we checked into the hotel was just a sign of things to come. We could not be accommodated for separate beds and the two rooms we had asked for on separate floors at the opposite ends of each floor. One of the rooms stunk like sewage and we told them about it and asked for a room change, we were told there were no rooms available. All of this communication was delivered to us like we were pieces of dirt, not inconvenienced customers. When the owner finally got involved, we were promised a room change for the next day. They promised to clean the bathroom so that it won't smell as bad. When we got back to the room that night the only thing done was spraying some fragrance to disguise the smell which did not work at all. The next morning we woke up to a very hot room with no AC running. Then we realized the power was out in the hotel. As we tried to find our way through the dark hallways to the other room we kept bumping into other customers, and metal pieces hanging from the ceilings or walls. The buffet breakfast served in the dark dining area ran out of bread in five minutes causing almost a revolt among Turks addicted to bread. Nobody bothered to put some sort of lighting to ease the pain or apologized for the inconvenience. We left the hotel assuming we will be given the promised room change. When we got back to the hotel that evening, not only did we not have a new room but there was no room service done in our old room.

    G, 2 night trip, Sep 4, 2018

    Verified Expedia guest review

  • 8.0.Very good

    Old, classic beautiful building near the amenities

    Very nice stay during 3 nights. The staff were very helpful, friendly and considerate.

    1 night trip, May 13, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    Definitely A MUST Stay

    I read the reviews before booking and was horrified at first, but then there weren’t any other accommodation that fits my budget at the time so I continued to booking 3 Standard double rooms. Plus, I thought that bigger hotels or stats would be better than smaller ones. The bad reviews are still in my mind as the booking date comes closer. I arrived late at around 10pm. My first impression was “Wowwww!”. 1000 times better than what I expected. The room was comfortable and has hot water. I would say don’t believe all the reviews.

    Nurul Amal, Romance trip, Mar 23, 2018

    Verified guest review

See all 155 reviews