Hotel Aitana

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Overview of Hotel Aitana

Hotel Aitana

1.0 star property
Hotel with restaurant, near FICOBA Exhibition Centre

7.4/10 Good

39 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Bathtub
  • Laundry facilities
Map
Avenida Iparralde, 51, Irun, Gipuzkoa, 20302
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator

Choose dates to view prices

About this area

Getting around

  • San Sebastian (EAS) - 8 min drive
  • Biarritz (BIQ-Pays Basque) - 31 min drive
  • Hendaye (XHY-Hendaye Train Station) - 9 min walk
  • Hendaye Station - 10 min walk
  • Irún Station - 26 min walk

About this property

Hotel Aitana

Property highlights
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Hotel Aitana. Be sure to enjoy a meal at the onsite international cuisine restaurant. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), coffee/tea in the lobby, and an elevator
  • Tour/ticket assistance, concierge services, and multilingual staff
  • A 24-hour front desk, smoke-free premises, and a front desk safe
Room features
All guestrooms at Hotel Aitana have amenities such as free WiFi.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 per room)*
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite garage
  • Offsite parking within 656 ft (EUR 9.50 per night); discounts available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Heating (climate-controlled)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of EUR 7.90 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Parking

  • Parking is available nearby and costs EUR 9.50 per night (656 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Aitana Irun
Aitana Irun
Hotel Aitana Irun
Hotel Aitana Hotel
Hotel Aitana Hotel Irun

Frequently asked questions

Does Hotel Aitana offer free cancellation for a full refund?
Yes, Hotel Aitana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Aitana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Aitana?
Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 10 per pet, per day.
Is parking offered on site at Hotel Aitana?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Hotel Aitana?
You can check in from 2:00 PM - 5:30 AM. Check-out time is noon. Contactless check-out is available.
Is there an onsite casino at Hotel Aitana?
No, this hotel doesn't have a casino, but Casino Kursaal (19-min drive) is nearby.
What is there to do at Hotel Aitana and nearby?
Recommended spots to visit include FICOBA Exhibition Centre (4-min walk) and Hendaye Beach (2.8 mi), along with Hondarribia Beach (4.4 mi) and Port de Saint-Jean-de-Luz (9.5 mi).
Are there restaurants at or near Hotel Aitana?
Yes, there's an onsite restaurant that offers international cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Eguiazabal (6-min walk), Bar Oiartzun (9-min walk), and Le Kafe Ole (9-min walk).
What's the area around Hotel Aitana like?
Hotel Aitana is a short 9-minute walk from Hendaye (XHY-Hendaye Train Station) and 4 minutes' walk from FICOBA Exhibition Centre.

Overall score and ratings

7.4

Good

8.1/10

Cleanliness

8.3/10

Staff & service

9.0/10

Amenities

7.5/10

Property conditions & facilities

7.6/10

Eco-friendliness

2/10 Poor

Mohammed, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Marigin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Daniel, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jacqueline, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

2-night trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Hotels.com guest review

8/10 Very Good

Great value overall, we just missed the A/C but other than that I think was a nice stay
1-night trip
Verified Orbitz guest review

6/10 Good

Adequate but Unexceptional
The Aitana did a decent enough job for my single night stopover though, whilst clean and friendly enough, it lacks just a tad too much in the creature comfort stakes, ie, no air conditioning, and rather noisy. Not the worst by any stretch, but ultimately unmemorable.
John, 1-night trip
Verified Hotels.com guest review