Kamisuwa Onsen Hotel Shinyu

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Overview of Kamisuwa Onsen Hotel Shinyu

Kamisuwa Onsen Hotel Shinyu

3.0 star property
3-star ryokan, convenient to Lake Suwa

8.8/10 Fabulous

122 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Air conditioning
  • Refrigerator
  • Onsen
The price is P5,988
Price available on 04/07/2022
2-6-30 Kogandori, Suwa, Nagano-ken , 392-0027
Main amenities
  • Daily housekeeping
  • Breakfast available
  • Air conditioning
  • Gift shops/newsstands
  • Limited hour front desk
For families
  • Refrigerator
  • Television
  • Daily housekeeping
  • Elevator
  • Free self parking
  • Free toiletries
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Kamisuwa Onsen
  • Lake Suwa - 17 min walk
  • Katakura Hall - 1 min drive
  • Suwashi Kohan Park - 1 min drive
  • Tateishi Park - 10 min drive
  • Suwa Taisha - 4 min drive
  • Kirigamine Highland - 31 min drive
  • Koyodo Museum of Art - 29 min drive
  • Kurumayamakogen Ski Area - 36 min drive
  • Yokoya Gorge - 34 min drive
  • Yatsugatake Alpaca Farm - 27 min drive

Getting around

  • Shimo-Suwa Station - 4 min drive
  • Okaya Station - 8 min drive
  • Kamisuwa Station - 10 min walk

About this property

Kamisuwa Onsen Hotel Shinyu

Kamisuwa Onsen Hotel Shinyu puts you just a 5-minute drive from Lake Suwa. Free perks include WiFi and self parking. Fellow travelers say good things about the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 52 rooms


  • Check-in time starts at 3 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 5 AM - midnight
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Japanese breakfast (surcharge) each morning 7:00 AM–9:00 AM


  • Front desk (limited hours)


  • Elevator

Languages spoken

  • Japanese

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator


  • Daily housekeeping

Special features


A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours.

Fees & policies

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Also known as

Hotel Shinyu
Kamisuwa Onsen Shinyu
Kamisuwa Onsen Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Suwa
Kamisuwa Onsen Hotel Shinyu Ryokan
Kamisuwa Onsen Hotel Shinyu Ryokan Suwa

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very Good

Like - Professional and courteous and attentive staff. Great Food. Good Onsen. The nearby Clasuwa restaurant was fabulously good. Numerous things to do and see around the lake, and there were thousands of migrating ducks and other birds on the lake. Didn't like - No Lake view as advertised, room otherwise fine, but was in the center of the building. View was 2/3 adjoining wing wall and 1/3 parking lot
MurraySimpkins, 2-night family trip
Verified Travelocity guest review

10/10 Exceptional

Very friendly and accommodating staff, cozy establishment with great food. Private reservation onsen is available albeit the price being slightly on the higher side. Has free shuttles to the station making it very accessible. Opposite the hotel is the kamisuwa lake side park with free foot baths. Number of close by restaurants which are of very good quality as well for lunch.
EdwinChua, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

Nancy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Donna, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very good hotel and amazing service
Great stay overall, staff were absolutely amazing and so was the food and private onsen. The only minus is that our room did not have a shower which was very inconvenient if you don’t fancy to have a shower in the public bathroom on the different floor.
1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

English speaking staff. Private onsen. Vegan food.
RevDoddy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Onsen by Lake Suwa
The trip felt very exlcusive and private throughout. We were able to get a booking for a private onsen as I have tattoos. The dinner hall is a setting where guests are in their individual rooms. The bathroom and toilet were a little outdated but overall it was an enjoyable experience.
1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Not sure if there is any shuttle bus can be arranged from the train station to the hotel, we have chosen to walk to the hotel from Kami-Suwa station and it took us 15-20mins. We need to pass through a flyover and walk along narrow pedestrian paths which is not easy when you carry bulky luggages. We have stayed in the President suite in the hotel with private onsen, the room is very big, neat and tidy. As we checked in late, we have enjoyed a wonderful dinner in our suite and the private onsen. The breakfast was also excellent. The hotel staff are helpful with smile always, and they arranged us a free shuttle bus to the train station when we left to the train station. Overall it was excellent, however, the check out time is too early at 10a.m and costs applied for later check out.
Joe, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful spot
Great location on lake with sweeping views. Spacious rooms, nice onsen and delicious half board meal
1-night trip
Verified Expedia guest review