The Westin Jackson

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Indoor pool
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Overview of The Westin Jackson

The Westin Jackson

4.0 star property
4-star hotel with spa, near Jackson Convention Complex

8.9/10 Superb

549 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet friendly
  • Gym
  • Non-smoking
The price is P12,174
Price available on 24/05/2022
Map
407 South Congress Street, Jackson, MS, 39201
Main amenities
  • 203 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • WiFi in the lobby
  • Health club
  • Valet parking
  • Room service
  • Massage/treatment rooms
  • Business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & Safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Jackson
  • Jackson Convention Complex - 7 min walk
  • Mississippi State Capitol - 12 min walk
  • Mississippi State Fairgrounds - 18 min walk
  • Mississippi Coliseum - 20 min walk
  • Jackson State University - 37 min walk
  • Mississippi Civil Rights Museum - 1 min drive
  • Mississippi Museum of Art - 2 min drive
  • Mississippi Trade Mart - 3 min drive
  • Mississippi Children's Museum - 7 min drive
  • Trustmark Park - 7 min drive

Getting around

  • Evers Intl. Airport (JAN) - 16 min drive
  • Madison, MS (DXE-Bruce Campbell Field) - 17 min drive
  • Jackson Station - 13 min walk

About this property

The Westin Jackson

When you stay at The Westin Jackson, you'll be just a 5-minute drive from Mississippi State Fairgrounds and Mississippi Coliseum. Guests can visit the spa to indulge in massages, facials, or body treatments, and local cuisine is served at Estelle Wine Bar/Bistro, which is open for breakfast, lunch, and dinner. An indoor pool and a bar/lounge are other highlights, and rooms at this upscale hotel offer up nice touches like iPod docks and premium bedding. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 203 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets stay free (dogs only)
  • Service animals welcome
  • 2 per room (up to 40 lbs)
  • Pets must be supervised

Internet

  • WiFi in public areas*
  • WiFi in rooms*

Parking

  • Onsite valet parking (USD 22 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service

Taking the kids

  • Children's menu

Working away

  • Business center
  • 11 meeting rooms
  • Conference space (12000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • ATM/banking
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Height-adjustable showerhead
  • Transfer shower
  • Lever door handles

Languages spoken

  • English
  • French
  • Hindi
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 50-inch LED TV

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a spa tub.

The spa is open select days.

Dining

Estelle Wine Bar/Bistro - This bistro specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 12.95 per day (rates may vary)
  • WiFi is available in public areas for USD 12.95 per day (rates may vary)
  • Breakfast costs between USD 5 and USD 50 per person (approximately)

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 22 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

Frequently asked questions

Overall score and ratings

8.9

Superb

9.4/10

Cleanliness

9.1/10

Staff & service

9.1/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

8/10 Very Good

Pamela, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Percy, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Kenya, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great girls’ staycation!
My girlfriends and I had a wonderful stay at the Westin! The staff was extremely friendly and helpful during the check-in and check-out process. We ate breakfast each morning at Estelle’s and thoroughly enjoyed the omelette station. We also loved our spa treatments! The only negative comments I have is that our rooms were not furnished with microwaves, and free parking provisions were not made clear.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Chandra, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel, just a strange/rough location next to police station, bail bondsman & courthouse!
MELINDA, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

The staff was great and very friendly. The restaurant was delicious. Overall it was a great stay.
Lisa, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My stay here was great! I really enjoyed my birthday. I had a spa package and a room. Even tho parking is free for spa only, I had to pay since I had a room. Valet is cool though. Room is really nice. View is pretty nice depending on stay. I had a different view last time
Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Not the worst
Our window was busted out of our truck no fault of the hotel we were in the valet parking and they did make a report
Jesse, 1-night business trip
Verified Hotels.com guest review