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All properties in Varadero, Matanzas, Cuba

Royalton Hicacos - Adults Only - All Inclusive

Adults-only beachfront property with spa, near Ambrosio Park

  • Free buffet breakfast and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Beach
  • Beach
  • Outdoor Pool
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Crt. Las Morlas Km 15 Autopista Varader, Varadero, 42200, Varadero, Cuba
8.0.Very good.
  • I found the food to be pleasantly better than I was expecting. I love to eat so this was…

    Mar 13, 2020

  • Clearly not a 5* in EU Or in USA but in Cuba yes. Noisy room, they dont offer other room.…

    Mar 11, 2020

See all 278 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Quiet
Dining options
Convenient
Walkable
  • Free parking
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 404 guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools

What’s around

  • On the beach
  • Ambrosio Park - 1 min walk
  • Marina Gaviota - 3 mi / 4.8 km
  • Josone Park - 6.6 mi / 10.6 km
  • Las 8000 Taquillas Park and Shopping Mall - 7.2 mi / 11.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Junior Suite
  • Junior Suite (Diamond Club)

What’s around

Landmarks

  • On the beach
  • Ambrosio Park - 1 min walk
  • Marina Gaviota - 3 mi / 4.8 km
  • Josone Park - 6.6 mi / 10.6 km
  • Las 8000 Taquillas Park and Shopping Mall - 7.2 mi / 11.7 km
map
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Crt. Las Morlas Km 15 Autopista Varader, Varadero, 42200, Varadero, Cuba

At a glance

Size

  • 404 rooms

Arriving/leaving

  • Check-in time 11:00 AM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • WiFi in public areas*

Parking

  • Free onsite self parking
  • Free offsite parking nearby

Other information

  • Caters to adults only
*See small print for additional details or extra charges

At the property

Food and drink

  • Free buffet breakfast daily
  • 5 restaurants
  • 5 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Beach bar
  • Poolside bar
  • Room service (during limited hours)
  • Free reception

Things to do

  • Number of outdoor pools - 3
  • 24-hour fitness facilities
  • Outdoor tennis courts - 3
  • Full-service spa
  • Sauna
  • Kayaking on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Windsurfing on site
  • Nightclub
  • Fitness facilities
  • Tennis on site

Working away

  • Business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker

Sleep well

  • Turndown service

Things to enjoy

  • Balcony or patio
  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, The ROyal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Gran Plaza Hicacos - Onsite buffet restaurant.

Don Pascuale - This restaurant specializes in Italian cuisine.

El Caribe - This restaurant specializes in Caribbean cuisine.

Las Morlas - This restaurant specializes in seafood.

El Viejo y el Mar Grill - This restaurant specializes in international cuisine.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Tennis on site
  • Kayaking on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Windsurfing on site

Small print

Also known as

  • Royalton Hicacos Varadero Resort
  • Royalton Hicacos Hotel
  • Royalton Hicacos Adults Inclu
  • Royalton Hicacos Adults Only All Inclusive
  • Royalton Hicacos - Adults Only - All Inclusive Varadero
  • Royalton Hicacos Resort
  • Royalton Hicacos Varadero
  • Royalton Hicacos Adults All Inclusive Cardenas
  • Sandals Cuba
  • Sandals Royal Hicacos Resort Spa
  • Royal Hicacos
  • Sandals Royal Hicacos Varadero
  • Royalton Hicacos Hotel Varadero

Optional extras

WiFi is available in public areas for USD 1 per hour (rates may vary)

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

This property only accepts cash for all onsite payments.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Royalton Hicacos - Adults Only - All Inclusive does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 11:00 AM - anytime. Check-out time is 11 AM.
  • Yes, there are 5 onsite restaurants, featuring Italian cuisine. Nearby restaurants include Habana (2.8 mi), KiKe-Kcho (2.9 mi), and Las Americas (3.8 mi).
  • Have fun with onsite activities like kayaking, windsurfing, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes racquetball/squash. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Royalton Hicacos - Adults Only - All Inclusive also has 5 bars, a nightclub, and a 24-hour fitness center, as well as a sauna and a garden.
8.0.Very good.
  • 6.0.Good

    Food was not that good limited selection & what was there wasn't that great.

    5 night family trip, Mar 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Nice beach and pool. Food and food choices mediocre

    4 night trip, Jan 29, 2020

    Verified Expedia guest review

  • 2.0.Poor

    They have a nice beach, and a good setup to enjoy it with the beach cabanas. The large pool is nice, but not heated at all, so a bit chilly. None of the hot tubs seem to be functional, just there for their website photos I guess. The drinks were all good, but the food ranges from awful to edible. None of the food is good. You have to tip early and often to get OK service.

    4 night romance trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved it all. Beaches are magnificent and close. Great staff. Perfectly clean and lovely

    JT, 3 night romance trip, Jan 6, 2020

    Verified Expedia guest review

  • 2.0.Poor

    We requested for a taxi service to go to the airport however the taxi didn’t show up and we missed our flight back home. We had to rebook our flight and it costed $1600. It is hotel duty to make sure we can a taxi on time but they didn’t and they even don’t reply to our refund request to cover our rebooking flight fee. It is the worst service I’ve experienced

    pepino, 1 night trip with friends, Jan 4, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Not Recommended at all , Staff are not very responsive , once you check in you are assigned a go to person (Butler) but the honestly no value added . for my booking i have requested the diamond club that gives you special accesses and areas however they have giving me the normal access and when i have followed up no action was taken .

    2 night trip, Dec 29, 2019

    Verified Expedia guest review

  • 4.0.Fair

    The pool and beach are good. The most problematic thing is the food. The buffet restaurant is not good, the food is always the same for the two days I stayed. The other restaurants like El Caribe, the Italian restaurant and the Beach seafood restaurant, all need reservations for dinner. We arrived at the hotel at around 12 pm, and our room butler assistant asked us to make the reservation for our dinner asap. We went to the office and was told everything was booked out for the next 2 days. We were so upset that we cannot try the restaurants that are supposed to be included in the all-inclusive hotel. During dinner time, we tried to go to the restaurants to see if anyone cancelled the reservation. However, the restaurants are not fully occupied at all, and the reception doesn't allow us to have dinner there. We have to go to the buffet restaurant for several meals.

    Carl, 2 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Lovely Stay - would not recommend Butlers

    Overall the stay was very positive - the property itself is lovely and the beach is gorgeous. We were part of their Diamond Club and had an issue from day 1 with our Butler - we were assigned someone who then promptly signed off and we didn't have anyone the following day to help us with our a la carte restaurant booking so ended up getting passed around from the Butler hotline to the Diamond Club to the Food and Beverage team which ultimately resulted in us not getting into the restaurant we preferred. The next night was their weekly Diamond Club dinner - despite being told multiple times in the 2 days prior that all details would be provided in an invite which would be delivered to our Room - we needed up with no details and had to call the Butler hotline at 6pm to find out what what happening - turns out the event started at 6.15pm! Once we gave up on trying to use the Diamond Club lounge and butlers the stay was lovely and very relaxing. All other staff were incredibly helpful and tried to go above and beyond to ensure an enjoyable stay.

    3 night trip, Dec 23, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Friendly people Clean rooms Many good restaurants

    Mazen, 4 night romance trip, Nov 24, 2019

    Verified Expedia guest review

  • 2.0.Poor

    We did not enjoy our stay at the royalton hicacos. The hotel is dated and certainly not up to any 4 star standard anywhere else in the world. It’s pretty much stuck in the 80’s. If you’re into free booze for your holidays and that’s about it it’s probably ok but the food is literally the worst food I’ve ever eaten on holiday/my life. The seafood restaurant was manageable but the Mexican was terrible. We ordered fajitas and got a small bowl of fried onions and cabbage with some chewy pork with a couple of small tortillas as a main. No spices or seasoning what so ever. There were salt and pepper shakers on all the tables but just for show. The buffet section was poor, if I’d been served this food anywhere else I wound have sent it back but the hotel isn’t within easy walk of anywhere so we had no choice. We spent the majority of our holiday hungry/unwell because of the poor food only eaten what we thought looked safe (I.e soggy flavourless pasta and salad - when it wasn’t tinned spinach). There were also animals (cats in the seafood restaurant) roaming around. I saw another review of bird poo being in someone’s salad - doesn’t surprise me. We ended up booking flights to leave early due to our experience - which was our honeymoon. To say we are disappointment is an understatement. This is not a luxury hotel by any standard. I asked for a complaint/feedback form when we left - looking forward to the response.

    ClaireMacIntyre, 5 night romance trip, Nov 15, 2019

    Verified Expedia guest review

See all 278 reviews