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Grand Palace Hotel Butuan

Photo gallery for Grand Palace Hotel Butuan

Front of property
Outdoor pool
Indoor pool
Outdoor pool
View from room

Overview of Grand Palace Hotel Butuan

Grand Palace Hotel Butuan

3.0 star property
3-star hotel in Butuan with restaurant and conference center

7.8/10 Good

36 verified guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is P 3,946
Price available on 12/1/22
C.T. Montalban Street, J.P. Rizal, Butuan, 8600

Room options

About this area

Getting around

  • Butuan (BXU-Bancasi) - 18 min drive


  • VJ's Restobar - 8 min walk
  • Baron's - 8 min walk
  • Boy's - 9 min walk
  • Wat Ever Family KTV Bar - 10 min walk
  • Yellow Cab - 11 min walk

About this property

Grand Palace Hotel Butuan

A great choice for a stay in Butuan, Grand Palace Hotel Butuan is just 4 mi (6.5 km) from the airport. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other features include a terrace and a garden. Fellow travelers say good things about the WiFi and comfortable guestrooms.


English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms


  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No pets or service animals allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers


  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Swimming pool


  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site


  • English
  • Filipino

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water


  • Daily housekeeping

Special features


Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This poolside bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of PHP 250 for adults and PHP 250 for children (approximately)
  • Early check-in can be arranged for an extra charge of PHP 300 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.


Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan

Frequently asked questions

Does Grand Palace Hotel Butuan offer free cancellation for a full refund?
Yes, Grand Palace Hotel Butuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Palace Hotel Butuan?
As of November 27, 2022, prices found for a 1-night stay for 2 adults at Grand Palace Hotel Butuan on December 1, 2022 start from P 3,946, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Palace Hotel Butuan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Palace Hotel Butuan?
Yes, there's a pool.
Are pets allowed at Grand Palace Hotel Butuan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Palace Hotel Butuan?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palace Hotel Butuan?
You can check in from 2:00 PM - anytime. There's a charge of PHP 300 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability).
What is there to do at Grand Palace Hotel Butuan and nearby?
Grand Palace Hotel Butuan has a garden.
Are there restaurants at or near Grand Palace Hotel Butuan?
Yes, there's an onsite restaurant that offers local and international cuisine and poolside dining. Nearby restaurants include VJ's Restobar (8-min walk), Baron's (8-min walk), and Boy's (9-min walk).
What's the area around Grand Palace Hotel Butuan like?
Grand Palace Hotel Butuan is a short 16-minute walk from Robinsons Place Butuan and 9 minutes' walk from Gaisano Mall.

Overall score and ratings






Staff & service




Property conditions & facilities

10/10 Exceptional

Steven, 8-night trip
Verified Expedia guest review

10/10 Exceptional

My stay was fantastic - service was real good. Any concerns were immediately looked after. Only minor issues were the wifi was tough to connect to at times and although the breakfast was good the food was cold.
Richard, 1-night trip
Verified guest review

10/10 Exceptional

Everything was good. Only minor complaints were that the wifi was tough to connect to at times and the breakfast served was good, but the food was cold.
Richard, 1-night trip
Verified guest review

10/10 Exceptional

Everything was good, although the wifi at times was tough to connect too.
Richard, 2-night trip
Verified guest review

8/10 Very Good

2-night trip
Verified Expedia guest review

4/10 Fair

It was so disappointing and scary to wake up because there was a blackout in the whole city and it took maybe an hour before their generator worked. I was so worried for my 1 year-old daughter because she has asthma. And when I called the front desk, I found it impolite that the lady I was talking to was getting the answers from somebody else.
1-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly,but don't go swimming
I had a wonderful stay at the palace the guards the reception the house keepers,kitchen staff,all awesome, the only let down the poolman needs to clean the pools,horrible letting the team down mate
Vaughan, 6-night trip with friends
Verified guest review

8/10 Very Good

Mitchell Ryan, 1-night business trip
Verified guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified guest review