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Grand Palace Hotel Butuan

3.0 star property
3-star hotel in Butuan with restaurant and conference center

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Grand Palace Hotel Butuan

Photo gallery for Grand Palace Hotel Butuan

Terrace/patio
Front of property
Egyptian cotton sheets, premium bedding, minibar, desk
Daily local cuisine breakfast (PHP 300 per person)
Mountain view

Overview of Grand Palace Hotel Butuan

8.0

Very Good

Property highlights

  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi
  • Restaurant
  • Laundry facilities
Map
C.T. Montalban Street, J.P. Rizal, Butuan, 8600
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

Deluxe Double Room, 2 Bedrooms

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Suite

  • 55 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Presidential Room

  • 65 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Standard Suite, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Matrimonial Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

Getting around

  • Butuan (BXU-Bancasi) - 17 min drive

Restaurants

  • Islands Seafood Restaurant - 16 min walk
  • Chowking - 7 min walk
  • Greenwich Pizza - 7 min walk
  • McDonald's - 7 min walk
  • Ribshack - 4 min walk

About this property

Grand Palace Hotel Butuan

A great choice for a stay in Butuan, Grand Palace Hotel Butuan is just 4 mi (6.5 km) from the airport. Guests can indulge in massages or mani/pedis, then grab a bite to eat at the restaurant. Other features include a terrace and a garden.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 72 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Swimming pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height counter/sink
  • Grab bar near toilet
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool access ramp on site

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Onsite venue #2 - This poolside bar specializes in local and international cuisine and serves lunch, dinner, and light fare. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately PHP 300 for adults and PHP 300 for children
  • Early check-in can be arranged for an extra charge of PHP 500 (subject to availability)
  • Late check-out can be arranged for an extra charge of PHP 500 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Grand Palace Butuan
Grand Palace Butuan Butuan
Grand Palace Hotel Butuan Hotel
Grand Palace Hotel Butuan Butuan
Grand Palace Hotel Butuan Hotel Butuan

Frequently asked questions

Does Grand Palace Hotel Butuan offer free cancellation for a full refund?
Yes, Grand Palace Hotel Butuan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Palace Hotel Butuan?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Palace Hotel Butuan?
Yes, there's a pool.
Are pets allowed at Grand Palace Hotel Butuan?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Grand Palace Hotel Butuan?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Palace Hotel Butuan?
You can check in from 2:00 PM - anytime. There's a charge of PHP 500 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PHP 500 (subject to availability).
What is there to do at Grand Palace Hotel Butuan and nearby?
Grand Palace Hotel Butuan has a garden.
Are there restaurants at or near Grand Palace Hotel Butuan?
Yes, there's an onsite restaurant that offers local and international cuisine and poolside dining.
What's the area around Grand Palace Hotel Butuan like?
Grand Palace Hotel Butuan is a short 9-minute walk from Gaisano Mall and 9 minutes' walk from SM City Butuan.

Reviews

8.0

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Need to change the shower and the toilet door is very difficult to open.
Rolina, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ronald, 21-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Value!
Big Rooms, Nice Pool, Cold AC and HOT WATER!! could use more foreign friendly breakfast options though.
matthew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We Enjoyed ours stayed
This my second stay at the Hotel so far everything is great. Foods it's good, swimming pool fine, reception was accommodating upon check in and C/out. I'll recommended to my friends.
Leonardo Jr., 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Staff was friendly, the onsite breakfast and meals were good. Room was very dated, late 70's early 80's feel, only one of the TV's had a working remote, the toilet did not flush properly and the shower pipe kept popping out of the wall and so we had to hold it together to use the shower. The cockroaches were a concern but the fridge was clean and so we just kept all food items in there. The bed was comfortable and the room was cleaned when asked, overall this is an ok place to stay and if necessary I would stay here again.
Jonathan, 7-night family trip
Verified Orbitz guest review

8/10 Very Good

I like the friendly staff. What I don’t like is the housekeeping. Never change some of the dirty towels
Alberto, 9-night romance trip
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very Good

Verified Expedia guest review