Hakuba Märchen House

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Outdoor pool
Outdoor pool
Outdoor pool
Room

Overview of Hakuba Märchen House

Hakuba Märchen House

3.0 star property
3-star ski-in/ski-out hotel with ski storage, near Hakuba Valley Ski Area

8.0/10 Very Good

1 verified Hotels.com guest review

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
4383 Hokujo Oaza, Hakuba, Nagano, 399-9301
Main amenities
  • Ski-in/ski-out access
  • Restaurant
  • Breakfast available
  • Ski storage
  • Seasonal outdoor pool
  • Spa services
  • Air conditioning
  • Microwave in a common area
  • Self-serve laundry
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
For families
  • Children stay free
  • Refrigerator
  • Laundry facilities
  • Flat-panel TV
  • Free self parking
  • Outdoor seasonal pool
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Hakuba Station - 11 min drive
  • Chikuni Station - 17 min drive
  • Nakatsuchi Station - 23 min drive

About this property

Hakuba Märchen House

Hakuba Märchen House allows you more time for skiing with ski-in/ski-out access. Guests indulge in spa services, then grab a bite to eat at the restaurant. Skiers will appreciate access to ski storage.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 34 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 10 PM
  • Minimum check-in age - 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 7 AM - 10 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–8:30 AM
  • Restaurant
  • Shared microwave

Traveling with children

  • Children stay free

What to do

  • Tennis

Services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage

Facilities

  • Seasonal outdoor pool
  • Spa services

Languages

  • English
  • Japanese

Ski

  • Ski-in/ski-out access
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Slippers

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with a sauna.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1080 for adults and JPY 1080 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from July to August

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts credit cards.

Also known as

HAKUBA MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE
HAKUBA MÄRCHEN HOUSE Hotel
HAKUBA MÄRCHEN HOUSE Hakuba
HAKUBA MÄRCHEN HOUSE Hotel Hakuba

Frequently asked questions

Overall score and ratings

8.0

Very Good

8.0/10

Cleanliness

8.0/10

Staff & service

8/10 Very Good

設備は古いが、綺麗にしており満足しました。
1-night family trip
Verified Expedia guest review