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KASA Hotel Parota

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Outdoor pool
Outdoor pool
Outdoor pool
Balcony
Terrace/patio

Overview of KASA Hotel Parota

KASA Hotel Parota

3.5 star property
3.5-star hotel in Tulum with outdoor pool and restaurant

9.2/10 Superb

392 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
Map
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • Tulum National Park - 3 min drive
  • Playa Paraiso - 9 min drive
  • Tulum Beach - 12 min drive
  • Gran Cenote - 17 min drive
  • Tulum Mayan Ruins - 18 min drive
  • Sian Ka'an Biosphere Reserve - 29 min drive
  • Xel-Há Park - 24 min drive
  • Dos Ojos Cenote - 120 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Curry by Po Thai - 13 min walk
  • El Vegetariano - 17 min walk
  • La Parrillada - 17 min walk
  • Batey - 18 min walk
  • Le Bistro - 18 min walk

About this property

KASA Hotel Parota

Placing you 3 mi (4.9 km) from Tulum Beach and 4.1 mi (6.5 km) from Tulum Mayan Ruins, KASA Hotel Parota offers an airport shuttle (available 24 hours) for USD 232 per vehicle. The restaurant is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a children's pool, and a snack bar/deli. The pool and bar get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 18 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 5:30 AM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free area shuttle within 5 km

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle

What to do

  • Beach nearby
  • Ecotours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Beach sun loungers
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Accessible bathroom (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 232 per vehicle (roundtrip)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>Construction is underway at a neighboring building and there may be noise disturbance from the construction work. </p><p>This property does not have elevators. </p><p>Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. </p><p>This property accepts credit cards and cash.</p><p>This property reserves the right to pre-authorize the guest's credit card prior to arrival. </p>

Also known as

Kasa Hotel Residences Tulum
Kasa Hotel Residences
KASA Hotel Parota Tulum
KASA Parota Tulum
KASA Parota
Kasa Hotel + Residences
KASA Hotel Parota Hotel
KASA Hotel Parota Tulum
KASA Hotel Parota Hotel Tulum

Frequently asked questions

Does KASA Hotel Parota offer free cancellation for a full refund?
Yes, KASA Hotel Parota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at KASA Hotel Parota?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at KASA Hotel Parota?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at KASA Hotel Parota?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at KASA Hotel Parota?
Yes, there's free self parking.
Is airport shuttle service offered by KASA Hotel Parota?
Yes, an airport shuttle is available. The charge is USD 232 per vehicle roundtrip.
What are the check-in and check-out times at KASA Hotel Parota?
You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at KASA Hotel Parota and nearby?
Have fun during the warmer months with activities nearby such as scuba diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.
Are there restaurants at or near KASA Hotel Parota?
Yes, there's an onsite restaurant. Nearby restaurants include Curry by Po Thai (13-min walk).

Reviews

9.2

Superb

9.7/10

Cleanliness

9.5/10

Staff & service

9.1/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Z
cheyenne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Bbb
Ashura, 3-night trip
Verified Expedia guest review

10/10 Exceptional

It's a new location and it was FABULOUS! Truly high end features, amenities, grounds, bedding, dining, etc. We were absolutely surprised and very pleased. Would stay there again and have been recommending it to our friends. Staff was wonderful too.
Susan, 4-night romance trip
Verified Travelocity guest review

4/10 Fair

The day of our arrival we get a message stating they’ve moved us to a different property. New property was not up to par and still under construction. We were left to find our own accommodations last minute.
Armias, 4-night romance trip
Verified Expedia guest review

4/10 Fair

We stayed in this hotel because of its proximity to things within the area of Tulum. We were promised free breakfast each morning which ended after day 3 as the hotel removed all the kitchen equipment and staff from the hotel. They expected us to come to another hotel to have breakfast. Front desk staff were never there and we felt unsafe at night due to this. Fresh drinking water cooler was removed on the last day and no water was provided. The hotel is in a legal battle with owners and hotel is renting out rooms with this happening and guests are the ones to suffer for it. Very disappointed in this hotel and that Expedia actually booked it out.
Bryony, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

My friends and I enjoyed our stay at this property! The staff was friendly, the bar has happy hour everyday from 4pm-8pm. I also like how secluded the area was but it was still close to everything we needed. The only complaint I have is that it was a struggle getting clean towels everyday but the hotel tried to accommodate as best they could. Thank you! I would stay again.
Tierra, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Kasa Parota was incredible. My stay here was pleasant and all the staff were friendly and helpful.
nicholas, 5-night romance trip
Verified Expedia guest review

4/10 Fair

Surprided
Kham, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

We stayed in a great, modern room with full kitchen and porch along the pool (last time it was with a private balcony over looking the pool). Room had all we needed and we were treated by all of the hotel staff like VIPs. Location was safe and walking distance to the Puebla area. Breakfast was good, but not spectacular (we are vegetarians, so this may have complicated things for them) What most disappointed us about our stay was that the electricity was turned off at 7am (the day of our departure). So that meant no lights, no media, no WIFI, and worst, no water for coffee, toilet flushing, or showers! It was due to some maintenance being performed by the city in the area, so out of the control of the hotel. But we were only told about this via text at 10:30pm the night before. In any case, the staff really did their best to help us work through the issues with buckets of water pulled up from their well. But this serves as a cautionary tale for those choosing to stay in a hotel without a backup generator system.
David, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

Staff was very friendly and accommodating. And the room was large and a great value for money. Area was safe, but not close to many dining options. So we ate at the hotel, where the food was not very exciting and the beer was served in cans and was warm.
David, 1-night romance trip
Verified Expedia guest review