Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

KASA Hotel Parota

3.5-star3.5 stars
Great for families

Good to know

  • Children's pool
  • Beach towels
  • Free self parking
  • Free WiFi
Calle Prol. Sayil, Lotes 3 y 4, Aldea Zama, Tulum, QROO, 77780, Mexico

3.5-star hotel with outdoor pool, near Tulum National Park
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Children's pool
    • Beach towels
    • Free self parking
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • This is a smaller hotel in a more residential area of Tulum, which was great for us. The…Jan 5, 2021
  • Breakfast was Good, Staff were friendly and welcoming but I would discourage families and…Dec 26, 2020

KASA Hotel Parota

from P5,813
  • Luxury Condo, 3 Bedrooms, Kitchen, Pool View
  • Luxury Apartment, 2 Bedrooms, Kitchen, Pool View
  • Luxury Suite, 1 Bedroom, Kitchen, Pool View
  • Superior Room
  • Deluxe Penthouse, 2 Bedrooms, Private Pool, Pool View
  • Studio, Kitchen
  • Penthouse, 1 Bedroom, Private Pool
  • Deluxe Penthouse, 3 Bedrooms, Private Pool, Pool View

What’s around KASA Hotel Parota

Landmarks

  • Tulum Mayan Ruins - 3 mi / 4.8 km
  • Cenote Crystal - 3 mi / 4.9 km
  • Playa Paraiso - 3.3 mi / 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle within 5 km

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach sun loungers
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Free bicycles on site
  • Ecotours nearby
  • Scuba diving nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

KASA Hotel Parota’s small print

Also known as

  • Kasa Hotel Residences Tulum
  • Kasa Hotel Residences
  • KASA Hotel Parota Tulum
  • KASA Parota Tulum
  • KASA Parota
  • Kasa Hotel + Residences
  • KASA Hotel Parota Hotel
  • KASA Hotel Parota Tulum
  • KASA Hotel Parota Hotel Tulum

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Airport shuttle service is offered for an extra charge of USD 232 per vehicle (roundtrip)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for KASA Hotel Parota

  • Does KASA Hotel Parota offer free cancellation for a full refund?
    Yes, KASA Hotel Parota does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at KASA Hotel Parota?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at KASA Hotel Parota?
    Yes, there's free self parking.
  • Is there a pool at KASA Hotel Parota?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at KASA Hotel Parota?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at KASA Hotel Parota?
    You can check in from 3:00 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near KASA Hotel Parota?
    Yes, there's an onsite restaurant. Nearby restaurants include Chacabar (5-min walk).
  • Is airport shuttle service offered by KASA Hotel Parota?
    Yes, an airport shuttle is available. The charge is USD 232 per vehicle roundtrip.
  • What is there to do near KASA Hotel Parota?
    Recommended spots to visit include Tulum Mayan Ruins (3 mi), Cenote Crystal (3 mi), and Playa Paraiso (3.3 mi).

Recent reviews

Exceptional 9.4 From 281 reviews

Very good 8.0
Great hotel far from tulum center
Wonderful hotel - very clean and friendly staff that spoke decent English. We Had some issues with laundry returning 3 days late and our scooter rental being cut short by day but this is a lovely hotel situated in a gate community which is quiet. It's difficult to get to the downtown area or beach without a car or scooter (dangerous at night). We felt that the area was lifeless and preferred to stay at a less esteemed hotel closer the downtown area where we could explore shops and street food at night. Break fast wasn't very tasty but free to a certain point. You are allowed one entree and beverage per person for breakfast. You will be charged if you order sides or anything additional including water. Would stay here again if I rented a car but not without a car
Helen, us4 night trip
Exceptional 10.0
The best!
My husband and I loved our stay at Kasa! We have zero complaints. The customer service is above par! Our room was very clean! I will def stay here again!
Cortney, us4 night trip with friends
Exceptional 10.0
Great find in Aldea Zana
Kasa Parota is a great value as it is very nice and close enough to everything. The team is great but Omar is amazing. Will stay there again
Nicka, us3 night trip
Exceptional 10.0
Loved it
The service was A+. Front desk was very helpful. We had a pool side room and enjoyed swimming up to the poolside bar. The hotel room was clean and had everything we needed. We will definitely be back.
Saneliso, us3 night trip
Exceptional 10.0
Awesome experience Great staff Well kept hotel Clean and courteous
us4 night family trip
Exceptional 10.0
We came late midnight and was so hungrybut there’s no more open restaurants, the guy at the front desk gave us some cereals and milk to eat. I thought that was very nice. All of the staffs are very friendly and accommodating. I will definitely recommend!
Sophia, us3 night trip with friends
Exceptional 10.0
I love this hotel! Your front desk people should get a raise... they were so welcoming and warm. This hotel is clean, comfortable, and the food is amazing. We really felt like your employees.. each and every one of them went out of their way to greet us with a smile or ask if we needed anything. We loved our room.. penthouse was beautiful. Thank you Kasa for making our trip here in Tulum one for the books! We will definitely be back!
us2 night trip
Exceptional 10.0
Kasa was fantastic. The rooms were extremely ckean and the staff was fabulous. The food from the restaurant/Tiki bar was the best from ourventire trip. When we left for Cancun and checked into our new hotel, my wife and I looked at each other and both wished we would have stayed at Kasa. Highly recommended 💯💯💯
us3 night romance trip
Exceptional 10.0
It was a great stay at this hotel I love our room very minimalist. They even gave us a welcome drink breakfast was great. I definitely would recommend it.
us1 night family trip
Exceptional 10.0
There was construction going on nearby which made it difficult for taxis to find the property sometimes, but nothing a gps didn't fix. The staff was amazing!!! I lost my phone by leaving it in a taxi and they retrieved the taxi number from security, contacted the company, got a hold of the driver, and I had my phone back within 2 hours. Everyday they were very helpful with any questions and responded with maintenance service/fixing problems very promptly. There wasn't much noise at night that disturbed us or anything. The only actual negative was that we didn't know the area well enough to bike around, again just because of the construction though. Everything else was great, super clean, solid wifi, free water refill station, and great customer service! I only went with my friend, but the families seemed happy too.
us4 night trip with friends

KASA Hotel Parota