Grand Hyatt Bogota

Photo gallery for Grand Hyatt Bogota

Primary image
Pool
Grand, Suite, 1 King Bed | Room
Grand, Suite, 1 King Bed | Living room
Room

Overview of Grand Hyatt Bogota

Grand Hyatt Bogota

5.0 star property
Luxury hotel with spa, near National University of Colombia

9.4/10 Exceptional

460 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Airport transfer
  • Gym
Map
Calle 24 A, 57-60, Bogotá, Distrito Capital, 111321
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Spa tub
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 24-hour business center
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Heart of Bogotá
  • U.S. Embassy Bogotá - 4 min drive
  • Corferias - 8 min drive
  • Plaza de Bolivar - 8 min drive
  • Monserrate - 9 min drive
  • 93 Park - 24 min drive
  • Unicentro Bogotá - 32 min drive

Getting around

  • El Dorado Intl. Airport (BOG) - 11 min drive
  • Airport shuttle (surcharge)

About this property

Grand Hyatt Bogota

5-star luxury hotel in a shopping district
At Grand Hyatt Bogota, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Indulge in a body scrub, a facial, and a body treatment at Zaitana Spa, the onsite spa. Enjoy Japanese cuisine and al fresco dining at the two onsite restaurants. In addition to a garden and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool with sun loungers and a lifeguard on site
  • Free self parking
  • Buffet breakfast (surcharge), a computer station, and tour/ticket assistance
  • 18 meeting rooms, a front desk safe, and a TV in the lobby
  • Guest reviews say great things about the proximity to the airport
Room features
All 374 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with cable channels
  • Electric kettles, fans, and daily housekeeping

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up
This information is provided by our partners.

At a glance

Hotel size

  • 374 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • At check-in, guests must provide a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • At check-in, guests must provide a record of full COVID-19 vaccination
  • COVID-19 vaccination record requirement applies to all guests aged 18 and up

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets allowed (dogs only, 2 per room, up to 49 lbs)*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Lifeguard on site

Working away

  • 24-hour business center
  • 18 meeting rooms
  • Computer station
  • Conference center (24434 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Italian
  • Korean
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LED television
  • Cable/satellite TV channels

Home comfort

  • Air conditioning
  • Fan
  • Stocked minibar (select free items)
  • Espresso maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Soundproofed rooms
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Zaitana Spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Dining

Ushin Restaurant - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner.
Capitalino Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Illustre Bar - Onsite lobby lounge. Open daily.
Aldeana Patisserie - Onsite coffee shop. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

Optional extras

  • Buffet breakfast is offered for an extra charge of COP 58000 per person (approximately)
  • Airport shuttle service is offered for an extra charge of COP 66000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Pets are allowed for an extra charge of COP 300000 per accommodation, per week

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 10 PM
  • Guests under 13 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

At check-in, guests must provide a record of full COVID-19 vaccination.

COVID-19 vaccination record requirement applies to all guests aged 18 and up.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Grand Hyatt Bogota Hotel Bogotá
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Hotel Grand Hyatt Bogota Bogotá
Bogotá Grand Hyatt Bogota Hotel
Hotel Grand Hyatt Bogota
Grand Hyatt Bogota Bogota
Grand Hyatt Bogota Hotel
Grand Hyatt Bogota Bogotá
Grand Hyatt Bogota Hotel Bogotá

Frequently asked questions

Does Grand Hyatt Bogota offer free cancellation for a full refund?
Yes, Grand Hyatt Bogota does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Hyatt Bogota?
As of October 2, 2022, prices found for a 1-night stay for 2 adults at Grand Hyatt Bogota on October 21, 2022 start from P 8,399, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Hyatt Bogota?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Hyatt Bogota?
Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
Are pets allowed at Grand Hyatt Bogota?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 49 lbs per pet. There's a charge of COP 300000 per accommodation, per week. Food and water bowls are available.
Is parking offered on site at Grand Hyatt Bogota?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Hyatt Bogota?
Yes, an airport shuttle is available. The charge is COP 66000 per vehicle one-way.
What are the check-in and check-out times at Grand Hyatt Bogota?
You can check in from 3 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Grand Hyatt Bogota and nearby?
Grand Hyatt Bogota has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
Are there restaurants at or near Grand Hyatt Bogota?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Japanese cuisine. Nearby restaurants include Juan Valdez Café (5-min walk), Teriyaki Sushi Bar Capital Towers (5-min walk), and Dunkin' Donuts (6-min walk).
What's the area around Grand Hyatt Bogota like?
Grand Hyatt Bogota is in the heart of Bogotá, a short 12-minute walk from U.S. Embassy Bogotá and 4 minutes' walk from Avenida El Dorado.

Overall score and ratings

9.4

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

8/10 Very Good

The hotel is very nice, clean. Unfortunately, we encountered a very rude front desk agent who suggested (as she continued typing) we hail a cab when we requested her help to secure transportation to the airport (with our three month old baby) the night before. When we insisted, she simply said there were no other options. In contrast, the rest of the staff was great! Estiven’s help was outstanding, not only was he quick and helpful, he also went above and beyond to secure transportation for us.
Cynthia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diego, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice hotel, great pool and spa
For us, this was about some comfort and convenience at the end of a long family backpacking trip (4 months). The indoor pool was a big draw and it delivered. It wasn’t that busy and we used it 5 times in 3 days - it was the most enjoyable part of staying here for us. Breakfast was very good, room was lovely (though not that spacious a bedroom). The breakfasts and the pool / steam room / sauna made this seem good value to us. Also my wife REALLY enjoyed the spa treatment she had.
Noel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mathias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Hector, 1-night trip
Verified Hotels.com guest review

6/10 Good

Bobby, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel. Could reuse towels to conserve water,
Robin, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel in a magnificent city
Carlos, 2-night family trip
Verified Expedia guest review

8/10 Very Good

jongweon, 2-night trip
Verified Expedia guest review