Guests
All properties in Hakone, Kanagawa Prefecture, Japan

Hakone Lake Hotel

3-star hotel with restaurant, near Ōwakudani

  • Free WiFi and free parking
From
P6,106

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164 Motohakone, Hakone, 250-0522, Kanagawa, Japan
8.6.Fabulous.
  • We had 2 meals packages which’s highly recommend. The dinner was typical Japanese style…

    Jun 11, 2021

  • It’s a minimum spec, but good location with renovated facilities. There are a few…

    Aug 16, 2020

See all 120 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
  • Free WiFi
  • Free parking
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 48 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Terrace

For families

  • Playground on site
  • Refrigerator
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Ōwakudani - 35 min walk
  • Lake Ashi - 0.1 mi / 0.2 km
  • Hakone Shrine - 5.1 mi / 8.2 km
  • Hakone Kowakien Yunessun - 5.2 mi / 8.3 km
  • Hakone Open Air Museum - 6.3 mi / 10.2 km
  • Gotemba Premium Outlets - 10.9 mi / 17.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Japanese Style Room with Shared Toilet and Shared Bathroom, Non Smoking
  • Twin Room with Private Bathroom, Non Smoking
  • Twin Room with Tatami Area with Private Toilet, Shared Bathroom, Non-Smoking
  • Deluxe Twin Room with Tatami Area with Private Toilet, Shared Bathroom, Non Smoking
  • Japanese Style Room with Private Toilet, Shared Bathroom, Non Smoking
  • Japanese Style Twin Room with Shared Toilet and Shared Bathroom, Non Smoking
  • Standard Room with Tatami Area with Shared Toilet and Shared Bathroom, Non-Smoking

What’s around

Landmarks

  • Ōwakudani - 35 min walk
  • Lake Ashi - 0.1 mi / 0.2 km
  • Hakone Shrine - 5.1 mi / 8.2 km
  • Hakone Kowakien Yunessun - 5.2 mi / 8.3 km
  • Hakone Open Air Museum - 6.3 mi / 10.2 km
  • Gotemba Premium Outlets - 10.9 mi / 17.5 km
  • Mishima Sky Walk - 11.9 mi / 19.2 km
  • Odawara Castle - 18.8 mi / 30.3 km
  • Fuji Speedway - 20.3 mi / 32.7 km

Getting around

  • Haneda Airport (HND) - 88 min drive
  • Hakone Gora Station - 12 min drive
  • Hakone Miyanoshita Station - 13 min drive
  • Hakone Ohiradai Station - 16 min drive
map
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164 Motohakone, Hakone, 250-0522, Kanagawa, Japan

At a glance

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:30 PM
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.
Guests with dietary restrictions or food allergies should contact this property in advance.
Meals are not included in Breakfast and Half Board rates for children ages 3 and younger.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Water dispenser

Things to do

  • Playground on site

Services

  • Front desk (limited hours)
  • Concierge services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 1977
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Soundproofed rooms

Freshen up

  • Free toiletries

Be entertained

  • 40-inch LCD TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Public bath/onsen services include an outdoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of JPY 1700 for adults and JPY 1360 for children (approximately)
  • Late check-out can be arranged for an extra charge of 10 percent of room rate (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash.

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Also known as

  • Hakone Lake Hotel Hotel
  • Hakone Lake Hotel Hakone
  • Hakone Lake Hotel Hotel Hakone
  • Hakone Lake Hotel Hotel
  • Hakone Lake Hotel Hotel Hakone
  • Hakone Lake Hotel Hakone

*See fees & policies for additional details or extra charges

FAQs

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 6:30 PM. Check-out time is 10 AM. Late check-out is available for a 10% charge (subject to availability).
  • Yes, there's an onsite restaurant. Nearby restaurants include Irmori Chaya (3 mi), La Canzone (3.1 mi), and Restaurant Le Petit Prince (3.1 mi).
  • Onsite recreation at Hakone Lake Hotel includes hot springs. Hakone Lake Hotel also has a garden.
8.6.Fabulous.
  • 10.0.Exceptional

    Nice place to relax

    Nice place to relax, dinner and breakfast was provided and it was great

    Evan, 1 night trip with friends, Jan 4, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    The property is gorgeous. The breakfast is amazing and worth getting. The rooms are pretty large but there is no bathroom in the room which makes it weird. There is one bathroom for the whole entire hotel to use down the hall. The beds are very uncomfortable super stiff pillows which I woke up with my back hurting immensely. The water baths were amazing and super relaxing as there weren’t to many people in the area.

    1 night romance trip, Nov 28, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Good value hotel in unique location

    Good hotel. Onsen was well equipped and not busy. Rooms are a good size and comfortable. Staff are friendly and speak english. The breakfast is very good with several choices. The evening buffet is very nice and all you can eat...however it is the same every night. There are very few places nearby. So its a great hotel for a family break and time to relax.

    Gina, 3 night trip, Oct 27, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Onsen hotel on Lake Ashinoko.

    lovely onsen hotel. great food. very polite staff. Just would have like to be able to set my air conditioning to cooling function not heating only. great verandah for watching the sun go down.

    stacey, 2 night trip with friends, Oct 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, Fab onsen

    Very well located for activities including the pirate ship and ropeway. Onsen is a must visit for all those staying here. Would stay again.

    Elizabeth, 1 night family trip, Oct 3, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing place to stay after a busy week in Tokyo! Hakone Lake Hotel is beautiful, it looks out to the mountains. It's peaceful and quiet. Enjoyed the onsens. There is a bus stop out side the hotel and only 5 minute walk from the Hakone Sight seeing shop which is handy! Breakfast was great, buffet style with a range of different dishes. There is also a gift store if you need snacks or gifts. Not really any restaurants close by so you would have to catch the bus to get some food or have dinner at the hotel. Thank you for an amazing and relaxing stay :)

    2 night romance trip, Sep 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I loved everything. Very kind staff, will definitely return for longer time next time.

    Aracelis, 1 night romance trip, Aug 18, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel

    The hotel and hot spring onsite was great, as was the breakfast buffet. Because the Ropeway was closed, it was difficult and expensive to travel to other places in Hakone. We loved our room (Japanese style), and made several trips to the spa over our stay. Very close to the port for the Pirate Ship on Lake Ashi.

    Amanda, 1 night family trip, Jul 20, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Comfortable but some rooms without shower.

    Very good location, walking distance from the lake, the cable-car and bus station. Comfortable rooms and good breakfast. Very nice spa also. But there are rooms with no shower at all, which in my opinion is unacceptable in an hotel of this category in 2019, which receives guests from all over the world. If you do not pay attention when reserving, as it happened to me, you will find yourself in a large room but not only without bath, but not even a shower.

    Alan, 1 night romance trip, Apr 25, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    I would say, wish we had stayed longer. A lot to explore from here but be sure to save some time to enjoy the amenities here. Comfortable accommodations in a relaxing environment. Nothing more soothing than enjoying the onsen after a long day. It will take a while to reach here via public transportation (best to allow time to take the scenic route with a Hakone Free Pass).

    Tim, 1 night family trip, Mar 25, 2019

    Verified Expedia guest review

See all 120 reviews